Hotel di Central Lombok Regency

Super lovely staff, spacious rooms and very clean. Felt so luxury for a great price. You can walk to a small supermarket and various warungs easily. The Main Street is approx 10 mins walk but most people prefer to scooter. The only negative is that it is close to a mosque, which you could hear from our room so we did get woken up by the prayer. So if you are a light sleeper it may not be the best option. We’d definitely book again!

I’m going to start w the positives. Amber is in a beautiful location on a private beach with nothing around. The walkways are lush with blooming banana trees and pineapple plants. I used the spa everyday while I was there. The treatments were all wonderful and in a peaceful ambiance. The staff was very friendly from the front office to the walkways and in the restaurant. The restaurant was very understaffed on Saturday night for the bbq dinner. The servers were great they just needed more hands on the floor. It seemed the manager of the restaurant just sat up front on his phone all the time. The hotel is very family oriented and I didn’t pick up on that at my time of booking. Kids running and screaming all day long. Parents, nanny’s and staff yelling for children that were running around wild all day. At Breakfast, lunch/pool time & dinner they were multiple family’s just letting the kids run around everywhere. There wasn’t any peaceful time at the pool to read or relax. At 1 point there were 12 small children at the pool on Sunday. The one day I didn’t got to the pool because it was so crowded. I love the room when I checked in but that faded quickly. Lots of mosquitoes in the room. I killed at least 10 by hand and every time I left I sprayed the poison can they left in the room. The bathroom had a terrible smell all the time. The bedding was dirty dirty not stained it was unwashed. I left the clean room sign on the door all day I figured by the time I got back from my massage it would of been by 4:30 and it was not. The comforter was covered up by the blanket and never changed since prior guests. It had blood marks that had not been washed for who knows how long. I was bit by something in the night on my face around 3:30am and my face swelled up. I turned the light on but couldn’t see any insects. It hurt so bad. I told the front desk the next morning and they got me an ointment to put on it. It was swollen for days and very painful. I had expectations that it would of been amazing but it wasn’t. My food was all delicious, the restaurant staff was very nice and friendly, the spa was great but the structure of the hotel has a lot to work on for the price. I’ve been in lombok for 2 months and I’ve never seen so many small children. If it was advertised as kid friendly I would of picked somewhere else. Even at check out a family was also leaving and 2 of the 3 kids were crying and I said there has been kids screaming and crying every hour for the 3 days I was there. Wi-Fi doesn’t work in the rooms For the money there are many better options in south lombok

Extremely disappointed! The hotel overall is very run down and shabby. The rooms we were given had no working air conditioning, were dirty and smelly with dust and mould on the walls and door frames. The bathroom in particular was in a disgusting state with a shower that barely trickled luke warm water. We weren't expecting the Ritz Carlton, but this was little better than a slum. I can only guess that guests leaving positive reviews paid rock bottom prices and were able to check the rooms before staying, so knew what they were getting. We booked through Airbnb based on misleading photos and description, paid full price and wound up feeling cheated!

This is the best airport nearby hotel so far, i stayed here for one day, but got treated as longstay guest, really feel special and comfy. The nasi goreng for breakfast is absolutely delicious, the employee are friendly and always helpful, great job! Although i have to wait for free shuttle at 10 after they drop another guest, but that seems okay as long as i got free one! Thank you illira! definitely will comeback again at near future

a cozy place to relax and gather with family... If you have plan to visit Lombok, this place is the right choice because the location is very close to the airport. And for the rate, very cheaper than the other property. So, what are you waiting for ?

I recently had a disappointing experience with a hotel's service that I would like to share with others. My partner and I booked a room through Agoda a double bed room for our stay. However, upon our arrival at the hotel, we were given a room with twin beds instead. When I approached the hotel staff about the mistake, they showed me the booking they had received, which indicated twin beds. I was confused and frustrated, as my booking confirmation clearly showed that I had a double bed room Despite speaking with three different staff members, none of them were able to offer a solution and kept telling us this is not their problem. We were left feeling disappointed and frustrated cause the staff didn’t even want to help. While I understand that mistakes can happen, I was disappointed with how the hotel staff handled the situation. It would have been helpful if they had offered to move us to another room with a double bed or provided some sort of compensation for the inconvenience. At the end, after spending hours with them, they finally offer a solution by adding USD60 more to change to another room. Which is totally fine for us, all I wish is they could have offer us hours earlier. Overall, I would not recommend this hotel due to the poor service.

ZamZam is a fantastic value! The hotel is simple and straightforward, but super comfortable. Selong Belanak beach is a bit further than I expected taking about 10 minutes to walk there from the hotel, but I rented a scooter easily enough to get around to some of the big surf breaks. I really enjoyed surfing at Serana and Mawi, which are both short and beautiful drives from the hotel. Tello the hotel manager is a super friendly, funny, and helpful man! His wife cooks delicious food as well! I liked it so much at ZamZam that I extended my original two nights and ended up staying eight nights in total!

This hotel is the best in Lombok. If you are looking for a nice place to stay by the beach, pls just book this hotel. I was served by Eric and he even remembered my name! I was there on Christmas day and there are so many guests. His act definitely made me remember this place positively. Will recommend to friends.

What a gem!! Was beyond surprised by this resort. Have often found that the pictures are far better than the reality, in this case reality was even better than the pictures. I think they have found the perfect balance between size, exclusivity & quality. There are 10 bungalows on this property, which means that there is little to no noise. It’s right on the beachfront and has the most beautiful gardens which allows for privacy and spaciousness. The rooms and external bathrooms are gorgeous, a great deal of detail and care. The staff all around are gentle, kind and respectful, and always meet you with big warm smiles. We came across many couples, but also some small families. If you’re looking for a party space then this is absolutely not it, but there are more touristy spaces not too far away. It really gives one the sensation of being away from the hustle and bustle where one can just rest. Everything can be organised by the reception. We rented scooters to explore; they arranged surfing lessons at a nearby beach; we did a snorkelling tour to Pink beach (a bit of a drive to get there); a massage in the room; and more available on request. Their pool and lounging areas are spectacular, everything laid out to maximise the view and the breeze of the sea. There is a restaurant on site and meals are delicious with a good variety of food and drink.

We enjoyed the stay at Kebon very much! We loved our front Boy (so sorry we forgot his name) he was always smiling and very thoughtful about little things! We had our breakfast pancakes made ”thin” and crispy by him and it was delicious! Everything was clean and still new. This place is recommended for people who look for a more quiet option, away from the busy streets. You will need a bike to get around when you stay here!