Hotel berhampiran Python Hole, Changsha

Great hotel, they upgraded us to a bigger room and accommodated our needs very well. The location is amazing, close to all the attractions but not too busy with traffic getting a Didi. The staff were super friendly and helpful with any questions and extended our checkout to 2pm. Highly recommended and would stay here again when we are back!

This hotel really redefines what high quality service at luxury hotels should be - personable, friendly, attentive, and professional. The staff are eager to be helpful, are extremely communicative and responsive via WeChat, and cater to your every needs. My impression before I arrived was already a positive one because they helped me arrange two packages to be sent in advance to the hotel. They even let me use their contact details as the contact number to make the order as I did not have a local phone number. Upon arrival, the packages were waiting for us and housekeeping took away the leftover packaging. They also offer a free laundry service and I cannot emphasise how soft and nice smelling our clothes were when we received our freshly laundered clothes. The bathroom amenities are the luxury brand Le Labo and the water provided is the mineral water brand Evian. Of course they also have Dyson hair dryers. The daily breakfasts are truly decadent with abalone on our first morning and Angus sirloin on our second morning. We can order seconds of any of the dishes we liked. Fruit juices are freshly made. The barista even made takeaway drinks for us to enjoy on our outings. Afternoon tea and evening soups are also provided and guests can choose what time they would like it to be served and where (for example, hotel room or hotel lounge). They even prepared cold milk for us to soothe us after we returned from dinner eating some local spicy Changsha chicken. Truly outstanding service! One of the things that sets this hotel apart from any other we have stayed at are the afternoon activities they offer to their guests. On our second day we enjoyed a Cloisonné enamel class in the hotel and we will certainly be displaying the fruits of our hard work in our home when we return home. All the materials were provided to us and one of the lovely staff provided instructions and was extremely patient with us despite the language barrier. Such unique experiences on offer each day really make the stay so enjoyable for guests. I can understand why this hotel was won so many accolades. The staff really have earnt this award. It is thanks to their dedication that this hotel has earnt such a prestigious reputation. It is genuinely worth every penny! I am not sure when we will return to Changsha but it is exciting to know that the hotel does have another branch in Chengdu which we will be keen to visit, perhaps next year. All I can say is that I will always have fond memories of this hotel and particularly its staff and this hotel has certainly set the bar high for outstanding service.

This is probably the best hotel I’ve stayed at by far. If I come back to Changsha, this will definitely be my go-to hotel from now on. First and foremost, the hotel is clean! That’s my biggest pet peeve when it comes to hotels, and this place exceeded my expectations. The hotel is also themed, so the atmosphere feels much more pleasant and unique compared to a lot of modern hotels. I especially loved the small library space they have. The room itself is spacious, and the layout is perfect. I like that there’s a separation between the toilet area and the shower area. I also appreciate that the windows can be opened for fresh air. Overall, the room is super quiet, which made the stay even more comfortable. The service is impeccable. Check-in was smooth, and they offer free laundry service and complimentary afternoon tea every day during your stay. You can also request bottled water for free, and the minibar is stocked with drinks and snacks that are all complimentary as well. Honestly, I can’t think of a single issue I had during my stay. Highly recommend!

If you’re looking for an English review, here it is! Location: We stayed for 6 nights in the Jade Room, and the location couldn’t be better. The hotel is only a short 3-minute walk from Huangxing Pedestrian Street, tucked inside a small alley off the main road. While taxis can’t drop you right at the entrance, the walk is easy and luggage-friendly. The surroundings are quiet at night but still feel very safe. There’s also a nearby corner shop that holds Taobao parcels, which is super convenient, and the reception staff will guide you if needed. Service: The service was genuinely outstanding and truly made the stay feel like a home away from home. Communication was clear, warm, and responsive from the beginning. We confirmed our booking via WeChat and received prompt replies along with helpful directions and a clear map. We arrived past midnight, but the staff kept in touch and reassured us that someone would meet us on arrival. A friendly young gentleman greeted us with a big smile, brought us to our room, and followed up with the passcodes for Wi-Fi and door access (the lobby area locks after 10pm). Most evenings, they sent a message about homemade desserts available on a first-come-first-serve basis—such a thoughtful touch. They were also extremely helpful when I needed to order food through *******, letting me use the front desk number since I didn’t have a local phone. I was also able to receive Taobao parcels at the hotel, and the staff neatly gathered them for easy pick-up. Truly attentive and heartfelt service throughout. Cleanliness & Room: The room had basic amenities and toiletries, which were sufficient for a comfortable stay. However, we couldn’t find a safe or mini fridge— not a deal breaker, but something to note if you’re expecting those features. The cleaning team was polite and checked in daily to see if we needed housekeeping. Fresh towels and bottled water were consistently provided, which we appreciated. Still, the overall cleaning could have been more thorough. We noticed crumbs and hair on the floor, suggesting that sweeping or vacuuming wasn’t done completely, and there were some shoe marks left in the bathroom. Not major issues, but worth mentioning. Overall, it was a lovely stay, and despite the minor cleanliness concerns, we would happily rebook this accommodation on our next trip to Changsha. _______ 地点（Location）： 我们在翡翠房（Jade Room）住了 6 晚，地点真的非常棒。酒店距离黄兴步行街只有大约 3 分钟的步行路程，藏在主街旁的一条小巷里。虽然出租车不能直接把你送到酒店门口，但小巷平坦好走，拖着行李也完全没有问题。周边环境晚上很安静，但仍然非常安全。附近还有一家包裹代收的小店，可以领取淘宝包裹，非常便利，前台也会指导你如何前往。 服务（Service）： 酒店的服务真的非常贴心，让人有一种“家外之家”的感觉。沟通顺畅、友善且回应快速。我们通过微信确认了预订，酒店很快给了回复，并附上了详细的路线说明和清晰的地图。 我们是在深夜抵达的，但他们一路保持联络，告诉我们随时可以联系工作人员。到达后，一位年轻的小哥满脸笑容地迎接我们，带我们到房间，并马上发送了 Wi-Fi 和门禁的密码（酒店前台与客房通道晚上 10 点后会上锁）。 大多数晚上，他们都会发消息告诉我们当天有自制甜点，数量有限、先到先得——非常温馨的小惊喜。当我需要用**点餐时，他们也非常乐于协助，因为我没有中国手机号，他们让我直接填写前台号码作为联系号码。另外，我也收了不少淘宝包裹，前台都会帮忙整理好，让取件变得更方便。整体服务相当贴心、周到。 房间与清洁（Room & Cleanliness）： 房间提供基本的设施与盥洗用品，住起来还是舒适的。不过，我们没有找到保险箱或小冰箱——不是硬性需求，但如果你特别需要这类设备，建议提前确认。 清洁人员每天都会礼貌询问我们是否需要打扫房间，毛巾和瓶装水也都有每天补充，这点非常不错。然而，整体清洁度可以再更细致一些。我们发现地板上有一些面包屑和头发，似乎没有彻底打扫；浴室地面上也有鞋印。虽然不是严重的问题，但仍值得一提。 整体评价： 整体入住体验非常愉快，即便有些许清洁的小问题，我们仍然非常愿意在下次来长沙时再次入住这里。

酒店離地鐵很近，去哪都方便（長沙堵車超乎我預料，所以後麪幾乎都選地鐵了）。雖然窗外是一個爛尾樓（據説原來是某大地產的項目），也正因為此晚上就很安靜，完全不像五一廣場那邊會特別吵，本身也是商務酒店定位不是度假酒店，所以對窗景無所謂。離嶽麓山東門很近，推薦東門進去坐環保車遊覽的方案。 酒店樓下有兩個小超市，補充點零食飲料還是很方便的。 早餐很好，牛肉粉特別好吃，不輸給外麪粉店👍🏼 總之對各方便都非常滿意～

Resepsionis sangat membantu! Lif hotel terus ke stesen kereta api bawah tanah, jadi tidak perlu risau tentang basah kuyup dalam hujan. Tambahan pula, ia hanya satu perhentian kereta api bawah tanah ke Dataran Wuyi, sangat mudah! Hotel itu sendiri sangat dekat dengan Jalan Chaozong, yang anda boleh terokai dengan mudah dengan berjalan kaki. Terdapat juga banyak restoran dan kedai serbaneka di tingkat bawah. Saya pasti akan menginap di sini lagi jika saya kembali ke Changsha!

Approximate Spend: £84 (756 yuan). Very nicely furnished hotel in a very central area. One of the comfiest if not the comfiest bed I have ever slept in. Great amenities with a mini bar that was replenished with each cleaning and a good hair dryer (which is so important). Good value! The only real issues I could mention were the toiletries (shampoo, shower gel, and conditioner) were named in Chinese and had random, non-indicative English names, so I had to translate to actually pick the correct item. I totally understand why this is the case, but maybe it is worth mentioning for the hotel. The mini fridge just didn’t cool anything, and was more just a cupboard. And only one toilet roll was given at a time, which was not ideal given I was ill throughout my stay. These are all minor issues and certainly don’t detract from my stay.

Bilik itu besar dan bersih, dengan kemudahan yang lengkap. Ia dibersihkan setiap hari. Ia sangat dekat dengan Dataran Wuyi, yang sangat mudah, dan terdapat pusat membeli-belah di tingkat bawah.

We had a very nice stay here. Staff are super lovely, warm and supportive. The room was spacious and clean. We were tired and felt unwell from long travel. Lovely staff and clean, comfort room are very helpful. We are totally happy here and we will definitely come back and reccommend.

I got Ctrip.com service centre at Changsha Huanghua Airport to advise me how to contact Sycamore Tree Hotel to pick me up and I managed to contact Sycamore Tree Hotel Uncle Liu to pick me up at column C6. The exit is next to the Ctrip.com service centre of the airport and there are long queues of cars awaiting to pick up guests at the airport. Sycamore Tree Hotel is an hourly-rated hotel that allows guests to stay up to seven hours a day or to the next day. It has a three-hours room stay package for guests who are transitting to another city on the same day but since Trip.com is selling the room based on per day basis, I paid less than $30 to stay until 8 pm on the same day. To kill time, under my request, Uncle Liu chaufferred me to two plane-spotting sites around the Changsha airport for plane photography at a return fee of 150 RMB from 2.30 pm to 5.30 pm, including Gao'an Village Committee Building and the premises around Hunan General Aviation Building. This fee includes the driver's waiting time. Uncle Liu has very good knowledge on plane-spotting and I recommend plane-spotters to stay in this hotel if their purpose of visiting Changsha is plane-spotting. Uncle Liu quipped that he also can bring guests to Zhangjiajie in Hunan. While the staff of Sycamore Tree Hotel is friendly, I would like to comment that the room allocated to me has no window, no regular-size table for me to write on paper and no chair. It takes a long time for the room to turn cool after switching on the air-conditioner. The toilet-cum-bathroom only has the small bath towel for body wiping purpose. Overall, the room is worse than the single room of Toyoko Inn. Despite the insufficiencies in the room, I recommend this hotel for staff friendliness, airport pick-up/drop-off services and local transport service. For breakfast and other meals, there is the bun shop next door and the noodles restaurant of one minute walk away from the hotel. For recreation, there is the games machine outside the hotel. I will stay at Sycamore Tree Hotel again if there were another opportunity of an onward flight at night from Changsha to another city airport.