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"Our stay at Henann Regency Resort & Spa was truly worth it. The food was consistently good, and we especially loved the breakfast buffet every morning—you’ll definitely leave full because everything they prepare is delicious. We would like to commend Essa from reception, who was very kind and accommodating. She gave us a great room location that was conveniently near the beachfront, which made our stay even more enjoyable. When we checked the room, we noticed a minor issue with the cabinet door of the fridge, but maintenance fixed it right away, which we really appreciated. The room itself was clean, and all the amenities were excellent. The staff were all friendly and welcoming, even those you simply pass by. Special mention to Dannah, who was very jolly and kind—she really made a positive impression on us. Overall, our 4-night stay was amazing. If we could have stayed longer, we definitely would have. Highly recommended hotel!"

"We arrived around 1 PM and I already processed everything at the reception for our check-in. Since the check-in time was 2 PM, we waited at the lobby. However, even past 2 PM, their staff didn’t bother to approach or update us regarding our room assignments. I had to keep reminding them because we were already exhausted from traveling and hadn’t even eaten lunch yet. I booked 4 rooms for our group of 12, including an 8-month-old baby and 2 toddlers, so I expected they would at least prioritize or assist us better. Unfortunately, if you don’t follow up with them, they won’t really initiate assistance. But instead of getting upset, I just chose to extend my patience that time and move on 🤣 The rooms are already old, which was still okay for us, but we noticed small cockroaches inside the room. I was also concerned about the CR because the floor was very slippery, and they only provided one floor rug. On the positive side, the location is really good and convenient."

"We loved our stay at Henann Palm Beach in Boracay! The beachfront location on White Beach is unbeatable — soft white sand and stunning sunsets right in front of the hotel. The rooms are modern, clean, and very comfortable, with a relaxing tropical vibe. The infinity pool overlooking the ocean is a highlight and perfect for cooling off after time in the sun. Breakfast offers a great variety, and the staff are incredibly friendly and attentive. If you’re looking for a stylish, well-located resort with amazing service and views, Henann Palm Beach is a fantastic choice."

"The hotel is directly on the beach, (in the middle of shops, restaurants, bars). It has three amazing swimming pools (two 50-meters ”twin” in the middle of the hotel and one with bar ”isle” on the rooftop. Good breakfast with wide choices of sweet and salty; not only western or local but also generally Asian food. The service was spot on, also thanks to the great number of people and their high kindness. Our room (booked long ago) has a swimming pool view and a nice balcony. I strongly suggest Crystal Sand!!!"

"I was so annoyed with the remote control being faulty during our entire stay. I need to get near the sensor, just to keep it functioning. Imagine the hassle of standing up, every now and then just to change channels. For 54k for 2nights, its not worth it. Its really frustrating. Also prior to stay, I specifically requested for rooms near each other since we had kids and seniors with us. But lo & behold, rooms were 1 building away from each other. I kindly asked for assistance, but the front desk officer who I was talking to showed no empathy, the worst part? it seemed she was blaming me, telling me I was the one who booked it. Yeah, right. But it was my first time in the property, how would I know the room 341 was far from room 415. I assumed it was just a floor / elevator away. It feels like she wasn't even willing to help after all and just put all the blame to the client. One more thing, prior to our stay at Mandarin, we stayed at another property at Station 2, the front desk was a lot different!! They're not as accommodating, something was off, it feels like you're not welcome (I am pertaining to the front desk / manager who was processing the check-in) What I only liked about them was their staff who welcomes you when you arrive (the ones handing over wet towels and welcome drinks) they greet you warmly & very welcoming. Also, the request for a birthday greeting was also granted, thankful for that. But thats it, never coming back."

"I had such a wonderful stay at Boracay White Coral Hotel! The location is perfect—just a few steps away from the beach, yet quiet enough for a relaxing getaway. The staff were incredibly warm, welcoming, and always ready to assist with a smile, which made me feel right at home. Overall, it was a smooth, enjoyable, and memorable experience. I would definitely recommend Boracay White Coral Hotel to anyone looking for a cozy and convenient place to stay in Boracay. 🌴✨"

"The Worst Hotel Experience I Have Ever Had I have stayed in countless hotels and resorts around the world, but this was by far the worst experience I have ever had. Our company booked six rooms for a team-building trip. Since our staff were arriving at different times, we registered five different employee names so each person could check in when they arrived. However, when we arrived at the resort, the staff said that all six rooms were somehow registered under the first name from Room 1, and they refused to let anyone check in unless that specific person arrived first. This made absolutely no sense. The person who paid for the booking was present, and we clearly showed the Trip.com app, the official voucher, and the names of all employees staying in the rooms. Despite all of this, the staff repeatedly said check-in was impossible. What makes this even worse is that there was absolutely no notice anywhere saying that the first guest must arrive before anyone else can check in. Instead of helping us solve the problem, the staff simply told us to wait in the lobby indefinitely with no solution. I have lived in the Philippines for many years and have stayed many times at resorts in Bohol and Boracay, including several Henann Resorts. I have also traveled to many countries. However, I have never experienced such rigid, unhelpful, and unprofessional service. To make matters worse, no manager came out to assist us, even after we asked multiple times. For a resort that claims to offer quality hospitality, this level of service is completely unacceptable and honestly below even a one-star standard. This experience was extremely disappointing and frustrating. I would strongly recommend future guests double-check their booking policies before staying here."

"This hotel offers a comfortable stay with easy access to public transportation since it’s located along the roadside rather than beachfront. The staff are accommodating and helpful, and the rooms are clean and nicely maintained. Buffet breakfast has plenty of options and tastes decent, while the warm pool is perfect for night swimming. There are a few areas that could be improved. In our room, the shower controls weren’t working properly since water still flowed even when the knob was fully turned off. One night, we were woken up by loud guests arguing in the lobby. They seemed drunk from a party and the noise carried as they walked to their rooms, which was unpleasant. The hotel was worth the money and perfect if you’re willing to pay for comfort. While not beachfront, its convenience, service, and amenities make it a solid choice for a relaxing stay."

"The service was good, the hotel is being cleaned regulary, the staffs are courteous the place is serene and quiet far from the party noise of boracay. And the breakfast buffet is good lots of selections and they keep on refilling the food warmers for the guests, plus the million dollar view! we never mind paying for e-trike whenever we want to go somewhere. I just didnt like the front desk keeps calling for the checkout notice even though i told her that were ready to check out and just needs a minute to pack some our things, besides we checked in late like 6pm btw we checked out at 12:20pm though So far, this is the best hennan hotel for me."

"This is a few meters from the beach. Close to Diniwid Beach. Takes a while to go to station 2. They clean regularly and staffs are nice and accommodating. Lilian the housekeeping person is sooooo nice."