Dengan penginapan di Aqua Fantasy Aquapark Hotel & Spa - All Inclusive dalam Selçuk, anda akan di kawasan bersejarah, berdekatan dengan Taman Akua Aqua Fantasy dan 5-minute drive from Pantai Pamucak. Hartanah merangkumi semua ini berada 5.5 km dari Maket Koy dan 8.1 km dari Kampung Miniatur.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Setelah berendam seketika dalam salah satu daripada 2 kolam renang terbuka, anda boleh meluangkan sedikit masa di pantai persendirian. Kemudahan tambahan di hartanah ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan bilik arked/permainan. Pengangkutan ulang-alik percuma ke pantai menjadikannya mudah untuk menikmati keindahan tepi laut.
Anda boleh menikmati sajian di Tropicano yang disediakan untuk tetamu Aqua Fantasy Aquapark Hotel & Spa - All Inclusive, atau singgah di bar/deli snek. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat, bar pantai, atau bar tepi kolam. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:00.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 489 bilik tamu yang menampilkan bar mini dan Televisyen LED. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan bidet.
"This was our first family trip with our 16-month-old baby and also our first holiday after 3 years. Our last trip was to Jungle Aqua Hurghada, so we were really looking forward to this one.
We stayed at Aqua Park and booked through Trip.com for 2 adults and 1 infant. However, on arrival the reception staff embarrassed us by saying, in front of other guests, that we had only booked for 2 adults and not for 3 people. I showed them my booking confirmation clearly stating 2 adults and 1 child. After speaking to someone else, the receptionist simply said “okay fine” with no apology or explanation for the misunderstanding.
We were then given a room at the very end of the corridor, far from the lift, despite them clearly seeing we had a baby with us.
Another issue was the confusion around the “Ultra All Inclusive” package. We were told snacks and drinks were not included and that we would have to pay extra. We were also told we could not eat anywhere except the main restaurant, which only had around 4 dishes available on the first day. Whenever we asked questions at reception, the staff were not helpful and just kept saying “no, no, no” without properly explaining anything.
After I contacted Trip.com and complained, things improved slightly, possibly after they spoke with the hotel. But I was still charged almost £90 extra for my 16-month-old baby’s stay, which made no sense to me.
By the third day, the food situation became better, but then the bathroom started leaking. We called reception and they temporarily fixed the flush, but it leaked again afterwards. Since we only had 2 days left of our 6-day trip, we didn’t bother reporting it again.
Overall, this holiday was mentally exhausting rather than relaxing. We came back feeling stressed instead of refreshed. Unfortunately, due to the poor communication, lack of customer service, and overall chaos during our stay, I would not book this hotel again
Location and views of this hotel is extremely recommended but services letting it down. Hope things get better for others."