Hotel terbaik di Trier

We had visited this hotel a year ago while preparing a group trip for our old car club to occur July 2023. Back then, we were already pleased with the general quality of the hotel and the personalized service offered. This year, we arrived with 14 cars and our participants greatly appreciated the quality and size of the rooms, the bedding, the quality of the breakfast buffet. The hotel also proposes outdoor and indoor guarded parking, particularly useful for our vehicles. We strongly recommend this venue, ideally situated in the center of Trier. A particular thanks to the management who spared no effort to make our stay pleasant.

When you go to a 4* hotel, you expect a certain level of quality such as having a fridge in the room and air con (all requirements for an international 4* . We were in the best room possible (bar the suite) and had none of the above, nor a kettle. The lack of amenities is disappointing and misleading (although I do not know if the star classification for Germany says that there needs to be aircon/fridge/tea/coffee making facilities.) When we arrived we were disappointed to find that this hotel is located in an industrial area. You have to drive between 2 car garages to get there. It does overlook a nice park but I pity the people who had car park view and view of the job centre opposite (approx half the hotel.) It seems the rooms are very hit and miss. A huge proportion will be on the car park side/job centre) side and the more expensive rooms will overlook the park. But the ones in the souterrain (basement) overlooking the park look like they might be quite dark. Our room had a nice balcony and was nicely furnished but we paid a lot to have this. The spa area is nice but lots of it is outdoors (i.e. to get to the relax room and one of the saunas you have to go outside.) We did not try breakfast. I feel the management should manage expectations and downgrade it to a 3* (at least for non-German travellers).