Hotel terbaik di Hakuba

Excellent from the start to the end, spacious room with private bath n toilet. Good location n has restaurant n convenience store within walking distance. Recpetionist was especially helpful. Has a small cafe attached to the accomodation.

Went there over the weekend for a ski trip with the boys.. The newly refurbished hotel was neat, with slick designs and a super relaxing bar area. The restaurant serving a wide selection of breakfasts was a great way to kick off the day. The rooms are very nice and spacious that are also very functional in the layout.. The Hotel is ideally located right in the center of town. Overall the best thing i liked was the friendly ,professional service of the staff. and i would have to say the in house Onsen! Highly recommend The Happo to any one thinking of going to Hakuba. Looking forward to my next visit.

We had booked this accommodation in Hakuba for 3 nights in Jan24; family of 4 (2 adults and 2 adult/children). We were supposed to be picked up from the bus station by the accommodation and sent several emails to confirm that pick-up was still happening the day before (and day of) our arrival. Eventually receive a reply, that yes, they were picking us up at 4:30pm. Waited at for 20mins and then decided to phone as no one arrived (this is highly unusual in Japan for people not to show up on time!)y. The answered that ”yeah, they are on the way, but they were running late”). Bear in mind we were waiting in -3C degrees waiting for someone to show up. When we went to check in the 2 boys (maybe early 20s) behind the counter were very lack-luster. Point to the building outside as to where we were staying - but no offer to help carry bags through the snow laden path; or even show us to our rooms. We struggled up to the building and couldn't get access inside - the door was locked. Went back to reception and only then did he get up from behind the counter to help us. We had to take off our shoes in the entrance area - strewn with what seemed like hundreds of wet shoes and then walk through the water logged entrance - no offer of slippers but an off-handed comment about ”oh there should be some slippers in your room” (there wasn't). There was none of the usual information exchange when checking in; ie breakfast (evidently you can buy this in the hotel, but not sure where as there was only a fleeting mention on check out). We were disappointed at the presentation of the room; old curtains hanging off with hooks missing; noisy neighbours which made it feel like we were in a school dormitory rather than a $$$ accommodation. Thankfully these neighbours left the next day - but we were wondering what the hell we had booked into. There is no sound-proofing; you can hear everything in the corridor, stomping, loud talking etc. Shuttle bus is available to get to town, but you have to put your name down on a schedule and it was not readily available. The day we definitely needed to use it (check out) in order to catch the bus, only one shuttle vehicle was available and there was so many people waiting and everyone was late getting to their desired destinations. If you are looking for high quality Japanese service and style of accommodation that you find throughout Japan, this place will not provide you with it. It is fitted out with what seemed to be Ikea-style furniture; bunk beds in the second room that my youngest (tallest) son couldn't fit into so we had to put the mattress on the floor. Toilets are standard western-style toilet, not the Japanese ”special” toilets (bidet, auto flush etc). All appointments throughout the suite was very basic western standard. The only view we had from the room was towards the back at other buildings - not the beautiful view as shown on the advertised room. We figured out that there is probably only 4 rooms

酒店的工作人員講英語，這讓之前在日本的旅行過後覺得很簡單。他們給自己和女兒的背包客旅舍免費升級至酒店。我們是2014年12月13日到達的，這是在2014年12月20日的主要高峯期之前才有的，也正是我們離開的時間。下台去季前賽是優先開放紅道，運行的班車不夠用，不得不支付出租車費。我的女兒在紅道上的時候在初學者的滑雪板上撕裂了膝蓋上的韌帶。白馬村貢多拉酒店推薦了澳洲一種理療，並在我們離開前有兩次。所有的工作人員給了我們驚人的一切幫助。我強烈建議，如果去日本去滑雪的話，你必須住在這兒。 注意：Phyio單詞有誤，應該是Physio

Plenty of wow factor in this stylish apartment. Fanatastic outlook from every window, it was dificult to talk ourselves into going out each morning! Loved the bathroom with loads of hot water and the second toilet made it easy to share among the four of us. Super comfortable beds and each one with a view of the snow covered forest. I was concerned that it would be too remote from the online views but it is really well located with an easy flatish walk to the happo Gondola. The staff respond really fast to every enquiry, and as this was our first Japan trip, we had loads! It took me ages to choose with all the options availabe, and I could not have chosen a better experience. Book direct for better pricing and a very generous 15% off for return visits or personal recomendations. One minor detail; the stairs are very steep, especially to the loft area, if you have small children, and limited eating options in walking distance means book ahead for dinner.

初めての夏の白馬、どこで宿泊しようと悩んでいた際にとても評価が良かったのでこちらを選びました。宿泊前からメールでやりとりさせていただきましたが、その時からとても親切でありがたかったです。評価通り素敵なペンションで食事もボリューム満点、お値段も良心的でまた来たいと思えるペンションでした。一点のみ、お風呂の順番が特に予約制でないため、混雑時にはなかなか入れず時間がかかりました。宿泊者が希望時間帯を明記できるようなシステムがあればよりスムーズかな、と感じました。