Hotel berhampiran Hotel Dogana, Como

We have been in many hotels in different countries, but this one is really special, hotel is beautiful, very nice location, just 9 minutes you are in city center by train. All is good, but personal, Francesco at resection, makes experience to stay here really amazing. Any question you might have, he has an answer, and best is that Francesco does it with pleasure, he helps really with heart, we have never seen such a perfect help in any other hotel. He’s really special, thanks a lot to Francesco for such a nice help every day we stay here. We would recommend this hotel 1000%!! Nino and Nodar

Very good location, close to the train station. Most importantly, room is very clean, though the shower pan is a bit small. A wide variety for the breakfast and staff are mostly polite and very helpful. Luggage storage on the last day is available. I have booked the room on the day itself for check-in and is not an issue. Good for solo travellers. The sound proofing of the room is not great and you can hear everything from the corridors and the room above and next door.

WOW - this is just the most magnificent boutique hotel and a truly exceptional position. It’s super close to the lake AND shops AND restaurants - we only had a day and a half but I would gladly come back for a few days. One of our rooms had a window view directly our over the lake (302) and the other had a little balcony that offered views of the lake. (403) . I preferred the 302 room but my daughter said that it was a bit noisy due to the stream of cars. The rooms are comfy although I always dislike the joined single beds to create a king bed with a join. I always seem to end up stuck in the join (no matter how small the crack😂) The decor of the hotel is like a plush reminder of the 1930s - I felt like George Cluney might come round a corner at any moment. The building is superb and VERY picturesque. Service has been excellent and we feel very privileged. We have just finished breakfast in the most divine outdoor setting in the hotel grounds overlooking the lake. It is a bright blue sky and the wind is calm - I don’t think life gets much better than this.. Last night we dined at Ristorante Sottovoce which was a mere 100m away and absolutely as MUST do while staying at the perfect venue. “It’s such a shame we’re only here for one night” , my wife just said. But we still have a few hours to do a guided but tour with a private captain/guide - so there is still more special-ness to enjoy.

A superbly managed and beautifully sited property in one of the loveliest locations in the world. The staff is exceptionally friendly (at times almost too much so, but staying just shy of the line of being overbearing). We were given an upgrade to a palatially sized suite. The only criticism I have is that the furniture is our suite seemed to have been designed for hobbits--it was all weirdly small scale and totally uncomfortable. It was frustrating not to have a comfortable place to sit in an otherwise lovely setting. This place is quite expensive, but I was sorry to check out.

+ Panorama Room is nicely renovated, well decorated. High quality interior (eg nice bar cabinet, closet with good coat hangers…) + bed is excellent + size was good to stay with 2 adults + 2 kids (we stayed only one night) + hygiene is top, everything is super clean + staff is very helpful (guided us well to visit Como and find restaurants) + location is quite peaceful: not too touristic, charming square across the street. But not the ideal location if you want to experience Lake Como directly. It takes a 15min drive to get there (which is’t so far away, but I guess there are plenty of accommodations that are located at the lake itself) - bathroom not renovated - there is paking just near the hotel, but it’s a blue zone (free parking for 1 hour). Everything else is Payable We did not experience the restaurant but it looks like a fine option to eat, so that is definitely an added value

Good location by the lake side. Can carpark inside the front door makes unloading luggage easy convenient. The is a lift to use, so save climbing with heavy luggage if you have.

No words can describe how beautiful of a hotel this is , amazing staff , wonderful views and delicious food ,we stayed in the suite and you could open the door onto the balcony where you feel like your on top of the world ,it was mostly cloudy when we where there can only imagine what it would look like on a clear day..

We chose this as our base for a first ever short (3 Day) trip to Como. This was squeezed between 2 days in Milan on either side of the visit to Como - a week in total. My reason for selecting this venue was that it had a small pool & sun deck which I thought I might use to relax between 2 busy days in Milan. As it turned out I did not spend very much time at the pool as there was so much to see and enjoy in Como itself. There is a number of noteworthy features to this venue, which is at pains to point out that it is not an hotel. The property is beautiful and located in a quiet part of Como. The limited services provided are well delivered. Booking in was efficient and the proprietors have a welcoming and informative guide book and very useful hints on places of interest and restaurant tips. The suites are fairly basic but are large and provide all of the items you would need for a short stay. Our suite had a small but attractive balcony which caught the sun most of the day. The pool was neat and tidy and well looked after but caught the sun only up until early afternoon due to it’s proximity to the surrounding private houses. In fairness this may have been partly due to the time of year. To counter the fact that there is not always staff on the premises, guests are given 3 keys - 2 of which open the external entry gate and the normal entrance door - the third key is for your suite. The staff encourage you to pre-select your breakfast preferences by completing your requests (on their breakfast menu) before 7 pm the night before. When you sit down for breakfast the staff recognise your specific breakfast choice from your key fob! We are not big eaters in the morning however I imagine some guests might find the breakfast fare a bit ‘modest’ if they were hearty breakfast types! It is important to comment on location. We were well aware from previous reviews that the Suites were a bit away from the main drag and that there were steps to negotiate going and returning from Como itself. It is a decent walk from the Suites into Como itself and the steps were steep and would definitely not suit people with walking difficulties.

I was on a Northern Italy Lake Tour with my mom and best friend with 25 other people. This hotel was the second stop of our trip. The travel company selected the hotels, so we were at the mercy of where they put us. If you like rock hard beds, wafer thin pillows, scratchy rough sheets, semi clean rooms, abrasive and rude staff, then this is a place for you! The two stars are for excellent wifi connection and speed and friendly housekeeping staff. This is clearly a very busy hotel. Every time we went through the lobby there were groups checking in. The sign said the air conditioning in the hotel would be on until 10/22, and we checked out before the 22nd and it was never on. Rooms were stuffy and hot. We had to ask about opening the window, which we had to sign a waiver (understandable - there are no screens). Each bed had one very thin pillow. When we asked for 3 more (one for each in the room) the look of dismay and surprise from the person at the front desk was almost comical. The fridge in the room was stocked daily, but never was cold enough to even chill the bottles. We had the same waiter two nights and he was miserable, unfriendly, inattentive and just down right rude. I tried to be friendly to see if it would help - and it didn’t. When asking for directions at the front desk the person seemed annoyed that we asked, was very curt and snotty. Even when looking at other staff they all looked miserable - no one smiled. At least the housekeeping ladies were pleasant and greeted you with good morning and a smile. Not an overly welcoming experience and I couldn’t wait to check out and continue on our trip. If I was to come back, I certainly would not book to stay here.