Cari Kondo di Beijing

"Pictures shown on Trip are not reflecting the actual state of the hotel. This hotel was once a nice high end hotel, but that’s years ago. It is nicely located but that’s where the convenience ends. Room is worn down, as is the bathroom. All is working and clean, but with stains on the walls and carpet, wallpaper coming off the walls and the smell of smoking on non-smoking room. We would look for newer place next time as price- value is not correct."

"Check-in was smooth and efficient, which we appreciated after a long journey. However, the room was uncomfortably warm due to the lack of proper air conditioning—only warm air circulated, with no option for cool air. While housekeeping emptied the bins daily, the bathtub was noticeably dusty and remained uncleaned throughout our stay. The in-room washing machine was another major issue. It was outdated and malfunctioned repeatedly. We attempted to do laundry at 10 PM, but the machine stopped twice due to errors. Despite two technician visits, the problem wasn’t resolved, and we had to manually complete the wash, finally getting to bed after 3 AM. The next day, the machine was replaced with a slightly newer model, but the inconvenience had already taken its toll. Throughout the ordeal, staff responses were limited to standard apologies, with no meaningful resolution or gesture to make up for the disruption. Overall, while the location and check-in process were satisfactory, the lack of maintenance and customer service left much to be desired."

"I am staying there for my summer job. The Hotel apartment has washer and dryer in the room which is v convenient. It also has free luggage storage which I use when I go somewhere for the weekend. The staff are v helpful. They also have a 2 bedroom apartment when my parents come to visit. The location is perfect ad there are shopping malls and restaurants within walking distance."

"Thought its hotel, but it was an apartment. Paid 70+$ plus per night fee. Location wise okay, but don’t even have a coffee sachet or tea bag. First day we arrived, food was inside the fridge believe by previous guest. Toilet was not very clean, hair inside the bath room. Cleanliness a bit weak. A lot of water bottles given in second day. Thanks for that. Mattress is okay, we sleep well tho. Not sure the price paid was match with what we get. Thanks"

"I'm surprised that I have a washing machine. The convinient store in ground floor cater enough for what I need. The eating outlets nearby is superb. Nice."

"Travelled with elderly parents. This hotel is the perfect place as it has a 24 hours internal passage way to Westin Hotel which makes it easy and calm for taxi pick up and drop off. You don't have to rush as there is a proper drive thru at Westin Hotel. The 2 rooms and 2 bath was great for a family of 2 elderly parents and 1 adult. The kitchen has basic amenities such as electric stove, pots and pans, ladle, cups and saucer, coffee pod machines, oven, fridge with freezer, microwave with over feature, water boiler. Call the reception or WeChat them for additional kitchen items such as plates, bowls, fork and spoons, rice cooker, cleaning sponge, dish washing liquid. Be very detailed in what you need especially if they are non-conventional in China such as fork and spoon and the staff will try their best to source them for you. There's a 2 in 1 washing and dryer machine for laundry, request laundry soap from reception. There's also a clothes drying rack if you don't wish to use the dryer. I find its easiest to chat with the staff thru WeChat as there's an auto translate feature that we can use. Everyone was really great, from reception all the way to cleaning staff. Thank you the young man at reception who received us on 30 Dec 2024 at 4am in the morning with still a cheery face and very friendly and kind. Also thank you to cleaning lady Ms Wang Xi Yuan for asking what time is best for her to clean, she even checked the time with us. It's a quiet area because it's a financial district, so I slept very well without noise disturbance even though our room was facing the main road. The temperature was also comfortable and sensitive to our manual changes in the 2 rooms and living room. There was a steam iron machine, dehumidifier and air purifier. The metro was 15-20 minutes walk but that's ok for us as we mostly needed the taxi for my mum who can't walk far. The metro when we did use it goes straight to the Forbidden Palace and Niujie (halal community area). There are not many supermarkets around but plenty of food order options from *******, we ordered our groceries and halal food from ******* because we were in close delivery distance to Niujie where there are plenty of halal restaurants. Also thank you for the free milk and fruit, healthy snacks that we enjoyed. There was also the option to have paid breakfast buffet at the Westin but I was not sure on the halal status so did not try that. Plenty of towels, bath towel, medium and smaller towels in the bathroom. 1 bathroom had a bathtub. Overall I would definitely come back to this hotel for family and 3-4 person group stay as we have plenty of space at the living room to chat and eat, and a good kitchen to cook together."

"Great spot if you need 2 rooms, we enjoyed the location and used the subway which is very close. Also across the road is a extensive mall with all the food options."

"We had an amazing family stay in Beijing! The hotel exceeded our expectations with its spacious, clean, and comfortable rooms that were perfect for our family. The staff were incredibly welcoming, attentive, and always ready to help with anything we needed. The breakfast buffet was one of the highlights of our stay, offering an excellent selection of both Chinese and Western dishes. Everything was fresh and delicious, with plenty of choices for both adults and children. It was the perfect way to start each day before exploring the city. The hotel’s location made it easy to visit Beijing’s major attractions, and after a full day of sightseeing, it was wonderful to return to such a comfortable and relaxing environment. We truly appreciated the exceptional service, family-friendly atmosphere, and outstanding breakfast. We would definitely stay here again and highly recommend it to families visiting Beijing!"

"I stayed at Stey Sanlitun recently, and it was such a wonderful experience! First off, my room was perfect. It was super stylish and impeccably clean, and the bed linen deserves a special mention—it was so soft and comfortable that I had one of the best sleeps I’ve had in ages. The design overall was superb, with thoughtful details that made the space feel both cozy and modern.  I also really appreciated the bathroom and shower—everything was well-designed, with great water pressure and consistent temperature, which made it such a pleasure to use after a long day.  The communal living room was another favorite part of my stay. It had a warm and inviting atmosphere, with comfortable seating, an excellent coffee station, and amazing contemporary art on the walls that added a unique charm to the space. It was a great spot to relax or connect with other guests.  ….   The location of Stey Sanlitun is also a huge plus—it’s right in the heart of everything. With fantastic restaurants, shopping, and places to explore nearby, it couldn’t be more convenient.   I also want to highlight the outstanding service. Fuci and Vivian from the team were so friendly and attentive, always making sure I had everything I needed. They went above and beyond, providing not just great service but also helpful tips for finding some of Beijing’s hidden gems, which truly enriched my experience.   Overall, Stey Sanlitun is a stylish, comfortable, and thoughtfully designed place to stay. Between the great location, the cozy room, the fantastic communal spaces, and the excellent service, I’m already looking forward to coming back!"

"It was one of the few places that we could find to stay for a group of friends. Close to Sanlitun Street, there are a lot of places to eat near the hotel."