Hotel berhampiran Inverleith Allotments, Edinburgh

เป็นโรงแรมที่ดีมาก อยู่บนถนน Princess Street มีร้านอาหารเยอะมากเป็นถนนเส้นกลางเมืองเอดินบะระเลย ห้องพักดีมาก สะอาด มีสบู่+ยาสระผม ผ้าเช็ดตัว ไม่มีน้ำดื่มให้ พนักงานทุกคนบริการยอดเยี่ยม ราคาไม่แพง โรงแรมตั้งอยู่ใกล้เมือง จีงทำให้สามารถเดินไปเที่ยว Edinburgh Castle, Calton Hill, Scott National Museum, Old Town, Royal Mile ได้อย่างง่ายดาย การเดินทาง เดินจากสถานีรถไฟมาทาง Scott Monument เป็นทางตรงบนถนน Princess Street ประมาณ 1 กม. ใช้เวลาในการเดิน 15 นาที และ มีรถเมล์สาย 100 จากสนามบินผ่านหน้าโรงแรมเลย ถ้ามีโอกาสได้มาเที่ยว Scotland อีก จะเลือกโรงแรมนี้เป็นที่พักเช่นเคย

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

Great customer service. We arrived earlier than expected and were offered a room that was already available and some welcome drinks too. Staff were very attentive and helpful and room was clean and spacious. Bed was so comfortable and it was handy having parking on-site too. Only downside was the poor water pressure in the shower but I suspect this was due to us being on the fourth floor.

I booked this in a panic after another hotel messed me around, it was a little expensive but very convenient location. I arrived frustrated and annoyed but the staff were friendly and helped me with my bags. Room was nice and comfortable, if not a little small. Bath and shower worked perfectly. It was clean. Thank you for saving my trip!

The location is good and the room is reasonably sized but the design of the room is not to my liking. The toilet is completely separated from the rest of the washroom which has happened before but the toilet room does not have a hand basin to wash your hands and the two areas are inconveniently located so it could be a problem stumbling at night. The room was clean when we checked in but our room was cleaned the next day except for the washroom for some reason. Reported to front desk but no explanation really. Saw a fan in the closet so the hotel may not have A/C whinch happens in hotels in Europe sometimes. Check that if you are coming in the summer.

The location is superb, in the centre of city, about 10-15 mins walk to Edinburgh Waverley Railway Station, nearby attractions like Edinburgh Castle and Royal Mile. If you are Potterhead as I do, Victoria Street is also easily accessible on foot. The staffs are so nice and helpful, I borrowed their hairdryer and kept my luggage there after checkout. The bed is comfy, and you can help yourself with ear plugs and eye mask they provided if needed. They provide large enough (one medium size luggage would be okay) locker with digital lock too. Overall, I love this place!

First of all I would like to say I am dissapointed , we stayed in the KM apartment and was nothing like the photo’s! The apartment was much smaller, shower didn’t work correctly and was miniscule and even so the thermostatic adjuster was terribly placed behind the sliding halve door soaking you in freezing water every time we tried to turn it on aswell as this the shower temperature was temperamental and changed hot and cold in the shower ,bathroom was tiny and felt dirty, the kitchen was very standard, I was under the belief that the bedroom floor would be much bigger but was tiny, the TV didn’t work as it should the ironing board was broken. The window view was terribly looking directly into other windows and a wall. When arrived I had to park at the NCP car park which was about a 10/15 minute walk away from the foyer but did receive a discount on it. The apartment was in a Mecca for university students and finding our apartment was like a maze, the price of the stay at this apartment was very overpriced for one night I could’ve payed roughly the same amount for the same night at the Sheraton and sure I would’ve had a much nicer stay! I hate to write bad reviews but the stay at KM apartments was very disappointing, I truly wish I booked to stay the night at the Sheraton in Edinburgh instead! I seriously doubt I will ever stay at any KM hotel/apartment again after this I had high hopes for a spacious up to date apartment but was dissapointed. I hope they contact me and rectify and out belief back in me for their business.

The most amazing hidden gem. Great deal for one night b&b even though it was 6 Nations rugby weekend . The room was extremely comfortable with beautifully scented locally sourced shower gels and shampoo in the immaculately presented bathroom . As for the staff …despite being extremely busy everyone we came across had a smile and helpful conversation . The receptionist even took us to the gate to guide us to the bus stop having printed off a timetable . Only 10 minutes and £2 into the city centre . £9 for taxi back so with the cost of city centre parking it’s a no brainer to use the free onsite parking . Breakfast did not disappoint either and was far from ordinary and totally delicious . Sadly there was no time to sample other meals however …I we shall be back ! Very well done .

An amazing location and friendly staffs. They are prompt to assist and request. It is top notch. I will definitely come back.

The overall experience was alright but not highly satisfied. I chose the hotel because we hope to stay in the Mansion with long history and heritage that hopefully make our family journey more enjoyable. Before we go, I searched for the comment on websites and found some travellers give bad comments e.g. small bathroom with mold, dusty table and floor mat, etc. Thanks for providing these honest comment so I reduce my own expectation a little bit. When we enter the hotel room, warm welcome received from hotel staff. We arrived at 15pm and thought we can have some teatime in the hotel but sadly we were told teatime must be book 24hrs in advance. They can serve us scones and tea instead. Then we went to our the double bed room 14sq.m one and it does look small, especially the toilet is small like a hostel or affordable stay instead of a hotel room charging gbp170 a night which we have expected it should be more than that. The sink was so small, have to wash hands really carefully otherwise water will be spitted everywhere. The tea corner, the alarm, the window were dusty, The cup and spoon were not clean properly. Despite all these, The bed was fine and comfy. The hotel building itself is historical and beautiful, with multiple dining rooms serving lunch, tea, dinner. Bar service serving drinks, large library, board games available for kids, very spacious greenfield and beautiful rose garden. Morning breakfast 8-10am is a self-service one and the food were hot and fresh. In overall, the beautiful nature surrounded and the historical building itself make the whole experience happy, but the hotel service and hygiene level do recommend for improvement.