Hotel Mesra Haiwan Peliharaan di Edmonton

Good location near massage and restaurants around but the breakfast was not so good and even service at reception was not very welcoming

The staff friendly and and accessible place

Hotel ini terletak di lokasi yang strategik dan mudah untuk membeli-belah. Tiada lagi yang baik! Bilik-bilik usang, sanitasi rata-rata, sikap perkhidmatan tidak baik, tidak ada perasaan hotel berbintang sama sekali! Anda tidak boleh mendapatkan lantai dan bilik yang bagus apabila anda menempah di Ctrip! Sangat tidak disyorkan. Tiada ulang-alik lapangan terbang! Ia hampir 48 kilometer ke lapangan terbang, dan ia mengambil masa kira-kira 300 untuk menaiki teksi?

Everything is good! Even the restaurant food is good. Will book again.

I'm generally a fan of Westin Hotels, but this one felt drab and not very polished. I must say that the staff overall was best, I found it difficult to fault them. The breakfast in the restaurant was great which was provided since I'm Bonvoy Plat elite. My room was also quiet and fairly spacious. The guestroom was clean enough but you can only do so much when everything is old. Now for the bad, everything is dated and is due for a remodel, I was upgraded to a deluxe room, other than being slightly larger, I did not see or experience the deluxe part. The bathroom is very small and again outdated. The climate system in the hotel is ancient and had trouble cooling the room. Waiting times for elevators were long, a hotel this large with 20 or so floors should have more than 3 elevators; 4 would be ideal. The hotel is not a complete disaster, but I would try the newer JW Marriott or the Delta Hotel next time. One word; Average.

I wanted to commend the staff at the Aurora Lounge for their amazing service and hospitality. Jenny and Holly were very welcoming and provided the best service that Marriott properties are know for. Holly is a great addition to the team and provides great service with an amazing attitude. I really enjoyed the welcome back provided by the staff after a long travel day. The staff work well as a team to provide a great dining experience at the Aurora Lounge and I look forward to my return. I always look forward to my stay at The Delta Edmonton South property while in Edmonton. And the staff are a big part of that experience. It is great to be back travelling for work and reconnecting with your property and staff.

Coffee machine didn’t work. Bathroom fan didn’t work. Hold on wall and ceiling lights didn’t work. Towels frayed

We had an amazing weekend!!!! We enjoyed the customer service: they were great ! From the front desk to Metterra lounge , housekeeping and valet . We loved the complimentary wine at 5:00 and best olives in town ! Our room was perfect after we changed from. King to a King Suite

Staff were amazingly friendly and helpful. I had arrived earlier than expected and I was able to check in right away. The King room had a great view of downtown Edmonton. I enjoyed the business lounge access with evening aperitifs, the view of the city from the lounge and it was amazing to watch the sunset in the evening. Having breakfast included in my room rates was a great addition to the booking as it was convenient for me. You can also watch the sunrise if you get to the lounge early enough to get a seat by the window while having your breakfast there.

Place was reasonably clean, amenities are ok and breakfast is good. However they are understaffed at night, making check-ins a long process. There's only one attendant and when I arrived there are at least 8 people In the line. No bottled water or sandals.