Pengguna Tetamu
31 Januari 2023
Nice looking place, but very disappointing. I had no air con (although I was moved after the first night but only because I begged!), the restaurant next door had a full band (inc drum kit!) playing until midnight, the staff made personal comments which made me feel very unwelcome (for example; apparently being British, I was in the ‘wrong’ resort!), I was told the incorrect time for breakfast (even though the staff watched me write it down!) so missed that, and the cleaning staff went through my stuff. The manager was ok when I raised the issues I had, and offered me a discount on a future stay, but when I suggested a 25% refund for the lost night sleep, missed breakfast and the fact I couldn’t have my room cleaned after it had been through, he turned pretty nasty and accused me of lying. I certainly wouldn’t recommend!
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