Hotel berhampiran Free Soul Indoor Trampoline Adventure Park, Florence

Although this is a beautiful hotel, quaint and nice rooms, that is where it stops. Whilst travelling around Europe on business for a few months, I spent 2 nights at this hotel. Yes, check in staff are warm and welcoming, and the rooms are nice and quaint… however, for both days I was there, bitterly cold showers with no hot water in the morning. And, after changing rooms. Checking out I complained, and the check out clerk just wanted to take my money. No discount, or compensation. And, he said, I will let the General Manager know tomorrow. Frankly, very poor indeed. Yes, hot water problems do happen - but not twice over 2 days, and then getting rubbish customer service. Why would I ever stay at this hotel again! Probably won’t unless it is my only option… lets see if the Hotel sees this review and makes it up!!!

Room is not crammed as it has two partitioned sections within the room. Two bunk beds as you enter and the other walk in section has 1 bunk bed and a single bed 👍👍👍 The ensuite separate toilet and bathroom is a really good provision too 👍👍👍 Kitchen is basic but has 2 microwave and 2 fridge where you can store some foods. There’s also a restaurant that provides meals with menu variety

I had problems trying to find a hotel in Florence at short notice and ended up booking a room at this hotel. First I should explain that this hotel is on the second and third floor of a building. I was given a room by the stairs, which by the way are made of wood I think, so the noise of people going up and down was terrible. There is a lift, but it will only take you from the ground floor to the reception, so if you have a suitcase and you are given a room on the third floor, you have to drag it up the stairs, near to where my room was. My room was big enough, with 2 single beds, and a bathroom almost the same side of the room, painted in red! and very dark, even with the light on. The room and bathroom were clean and my linen and towels were changed every day. Breakfast was good, plenty of choice, eggs, cereal, fresh fruit, cheese, cold meat, etc. Unfortunately the reception area was dirty. There are 2 or 3 settees with a material cover, which has not been washed for some time. The location of this hotel is excellent. 15 mns to the Duomo and 30 mns to the Ponte Vecchio. The guys at the reception were very helpful, polite and one of them, on the night shift, (regrettably I did not ask his name) never stopped smiling. Great service. Would I recommend this hotel? Yes but make sure you are giving a room away from the stairs.

A Tuscan escape, private villa style experience, great service, very attentive and extremely pleasant staff, great breakfast, lunch and dinner, beautiful pool, landscape, views of hills and city of Florence. Need a car to be able to go anywhere, or be willing to be a bit adventurous and take a public bus that stops nearby on the highway and requires a bus change to go to Florence, but on the way back goes directly to the resort from Florence (you need to learn the name of your stop and tell the bus driver to stop there, as busses only stop if they see people waiting at the stop or if a ypassenger requires it). The busses run every 20-30 min according to the time schedule (you will be given it) and take about 10-15 min to get to and from Piazza dela Liberta in Florence (look it up on Google map). Taxis are always available, will cost about €30 per trip (10-15 min ride). Remember, this is a villa style resort outside of Florence. It was beautiful, we loved it.

This is an excellent option to stay near Florence. It is 10 minute waking from a train station. The hotel super clean and it is to the American standards. We arrived at 11:30 pm at the Prato train station because of the floods in Bologna with no taxis in site and the guy from the front desk when the extra mile and when to get us in the station SUPER SERVICE!… the experience with this hotel was excellent… I fully recommend it since the hotels in Florence are a lot more expensive

I’ve never written a review before but felt I had to this time. I’ve just returned from holiday staying in this hotel. I booked the holiday in a rush and didn’t check reviews until after I’d booked. Some of the reviews were not great which unsettled me. Please be reassured that this hotel is very nice, very clean and has very helpful staff. It isn’t in the centre of Florence, this can be seen by looking on a map. The distance is walkable but there is also a regular number 14 bus which picks up a minute walk from the hotel and drops off at all the major sites, railway station and tram stop for 1.70 euro. Tickets can be bought at the hotel reception. It’s possible to travel from the airport by tram and then by the bus to the hotel. Because of our very early morning flight time the hotel organised a taxi to the airport and that was 45 euros. I also took a taxi from the main railway station to the hotel one evening and that was 17 euros. There is an excellent selection of beverages and cold food for breakfast. The hot food is a little more limited scrambled eggs, bacon, sausages and toast but perfectly adequate. There is a lovely restaurant next door that sells pizza, pasta and other meals at very reasonable prices. We ate there most nights. There is also a coffee shop and Thai restaurant near by that we didn’t use. There is a reasonably large supermarket a few minutes walk from the hotel as well. The spa and swimming pool is well worth a visit. It costs an additional 20 euros (for two hours). But as my daughter pointed out we’d spend £5 to go to just a swimming pool for an hour at home. The spa has steam room, sauna, salt room and hydro pool. Perfect after a day of sightseeing. It’s secluded from the rest of the hotel and is not busy. I was travelling alone with my young daughter and the hotel suited us perfectly. She found the centre of Florence a little overwhelming and enjoyed coming back to a quieter hotel and loved using the pool and spa in the evenings and then popping next door to the restaurant. If you want to be permanently in the busy hub and centre of Florence then this hotel isn’t for you but if you want to do your sightseeing and then come back on an evening to a more relaxed and chilled atmosphere with the use of a spa then I would recommend this one.

This hotel was booked by a company I am working for, so I am sure it was booked purely on price as we were quite a large party. I understand that any business coming out of lockdown has a hard job on its hands, but on entering my room, I did feel it was necessary to wipe everything down with disinfectant wipes as everything was quite dusty. Some of my colleagues were unhappy with the cleanliness of their rooms. Following my initial clean down, my room was tidied daily. Wifi is poor, except in reception which has nowhere to sit and work, so if you are here on business, you don’t have any privacy to get work done. Continental breakfast is okay, but I cannot think of anything good to say about the cooked food, except that I have lost weight because I have not eaten very much. We are not allowed out of our bubble, so we have not been allowed to eat elsewhere, but if you can, I would. I have been served undercooked pasta five nights in a row, which tastes of salt, then meat and fried potatoes, which again tastes like it has been preserved in salt. Day 5 and the vegetarians in our group are stiil being served meat which could be considered quite funny, but they were not impressed. Although the staff are very apologetic, it is then replaced somewhat later with a greasy omelette which looks extremely unappetising and lonely on its plate but the soup is okay. They didn't have any sauces or gravy to serve with the food at the beginning of the week so the food tasted very over cooked, salty and dry, but we did get gravy this evening, so it has improved a little. I have been craving some vegetables with my dinner but greasy Salty eggplant is the only option. Oddly, mixed veg is served at breakfast. They dont really understand dietary requirements, so if you are ceoliac, best not chance it. I maybe doing the catering staff a dis-service, because they may have been drafted in from a different occupation, like myself and just doing their best in difficult circumstances. Catering is clearly not their forte. Everyone seems friendly enough.

We recently stayed here for 4 days with our two kids and loved every bit of it. The rooms were spacious and super comfy, especially the beds – we all slept like logs! The breakfast was a hit with lots of choices for everyone, even our picky eaters. What really made our stay special was how friendly the staff was. They were always smiling and ready to help with anything we needed. Manager Alessandro was always keen to check on our well being and comfort. In short, this place is awesome for families. Great rooms, yummy breakfast, and super nice people. We’re definitely coming back!

Albergo situato in ottima posizione, a cinque minuti a piedi dalla stazione ferroviaria di Prato Centrale e dallo stesso centro città. Camera pulita, dotata di finestra con gradevole vista sul fiume Bisenzio, senza particolari bellezze estetiche (potrebbe essere lievemente più luminosa) ma funzionale allo scopo, ossia farci dormire bene e in tranquillità grazie alla buona insonorizzazione e al comodo letto. Aria condizionata, tv e bagno moderno con vasca. Di quest'ultimo l'unica piccola pecca (ma è voler esser pignoli) è la posizione un po' scomoda dell'interruttore della luce, posizionato vicino allo specchio e non all'ingresso. Gentilezza e disponibilità del personale, in particolar modo del signore alla reception che ci ha aiutato in più di un'occasione - prima teoricamente e poi praticamente - con un problema alla serratura della porta della camera. A parte questo piccolo inconveniente l'albergo si è mostrato valido anche per il rapporto qualità-prezzo decisamente conveniente e può essere, quindi, una buona scelta per chi deve soggiornare a Prato.