Hotel berhampiran Parco dell’Albereta, Florence

We thoroughly enjoyed our stay at the Villa Olmi Firenze hotel. The location is just outside the main aspects of Florence, which provided great views of the nearby mountains. Although this resulted in some travel & taxi trips, the quiet location was worth it. The hotel itself is impeccably decorated and adorned. Our family of 3 teens + 2 adults had the privilege of staying in 2 separate Jr. Suites with a private garden. The front office staff was enormously friendly and professional. On the day of our departure, a marathon took place in downtown Florence, and the staff went above & beyond to secure taxi service when there were very few available. A wonderful time at an absolutely beautiful hotel.

We were staying in Florence and decided the morning of to go to Villa La Massa for the night. We wanted more peace and quiet after being in Rome and Florence, and we are so glad that we did. We were debating between the Belmond property and Villa La Massa, and chose Villa La Massa because it was half the price and provided bikes (we really wanted to bike along the river). We are so glad that we chose Villa La Massa because the experience was 10/10. We were a little hesitant at first because some of the photos on Trip Advisor look different than the website but please note that the trip advisor photos are OLD before renovations!!! The hotel and pool are both completely renovated and GORGEOUS, the photos on their website are real and accurate. I am very particular on hotels and this hotel is 10/10 -- we booked through amex centurion fine hotels and resorts and it lived up to the rating! Our room was stunning, overlooking the river and very clean. I highly recommend this hotel to anyone considering it. We used the hotel bikes to ride to Florence along the river -- it was about a 25 minute bike ride and we locked the bikes right near a bridge in Florence and enjoyed lunch / walking around. The front desk is extremely helpful and it is just a gorgeous property. The food is great, the views are great, and I def recommend!! If you're considering staying here for a night our two to enjoy the countryside, book it, you won't regret.

The hotel is clean , but tired. I did not appreciate being told to sit a specific table for breakfast even when there were clearly several empty, was totally snubbed when asking for hot water for tea. Male concierge added 30% onto the price of bus tickets , next days' tickets were as priced on the actual ticket. Makes them untrustworthy. Poor breakfasts . And service is bad. Itallians get treated well and english are NOT . They don't know how to treat paying guests with equal respect . Its obvious they are blatantly discriminate.

Room is not crammed as it has two partitioned sections within the room. Two bunk beds as you enter and the other walk in section has 1 bunk bed and a single bed 👍👍👍 The ensuite separate toilet and bathroom is a really good provision too 👍👍👍 Kitchen is basic but has 2 microwave and 2 fridge where you can store some foods. There’s also a restaurant that provides meals with menu variety

A Tuscan escape, private villa style experience, great service, very attentive and extremely pleasant staff, great breakfast, lunch and dinner, beautiful pool, landscape, views of hills and city of Florence. Need a car to be able to go anywhere, or be willing to be a bit adventurous and take a public bus that stops nearby on the highway and requires a bus change to go to Florence, but on the way back goes directly to the resort from Florence (you need to learn the name of your stop and tell the bus driver to stop there, as busses only stop if they see people waiting at the stop or if a ypassenger requires it). The busses run every 20-30 min according to the time schedule (you will be given it) and take about 10-15 min to get to and from Piazza dela Liberta in Florence (look it up on Google map). Taxis are always available, will cost about €30 per trip (10-15 min ride). Remember, this is a villa style resort outside of Florence. It was beautiful, we loved it.

I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ

What a friendly and clean hotel! Convenient, excellent continental breakfast (even included eggs!), and superb staff to help with everything. Miguele, at the front desk was especially helpful with our entire 3 day stay. Parking was a big bonus, not usually included in this price range.

This hotel was booked by a company I am working for, so I am sure it was booked purely on price as we were quite a large party. I understand that any business coming out of lockdown has a hard job on its hands, but on entering my room, I did feel it was necessary to wipe everything down with disinfectant wipes as everything was quite dusty. Some of my colleagues were unhappy with the cleanliness of their rooms. Following my initial clean down, my room was tidied daily. Wifi is poor, except in reception which has nowhere to sit and work, so if you are here on business, you don’t have any privacy to get work done. Continental breakfast is okay, but I cannot think of anything good to say about the cooked food, except that I have lost weight because I have not eaten very much. We are not allowed out of our bubble, so we have not been allowed to eat elsewhere, but if you can, I would. I have been served undercooked pasta five nights in a row, which tastes of salt, then meat and fried potatoes, which again tastes like it has been preserved in salt. Day 5 and the vegetarians in our group are stiil being served meat which could be considered quite funny, but they were not impressed. Although the staff are very apologetic, it is then replaced somewhat later with a greasy omelette which looks extremely unappetising and lonely on its plate but the soup is okay. They didn't have any sauces or gravy to serve with the food at the beginning of the week so the food tasted very over cooked, salty and dry, but we did get gravy this evening, so it has improved a little. I have been craving some vegetables with my dinner but greasy Salty eggplant is the only option. Oddly, mixed veg is served at breakfast. They dont really understand dietary requirements, so if you are ceoliac, best not chance it. I maybe doing the catering staff a dis-service, because they may have been drafted in from a different occupation, like myself and just doing their best in difficult circumstances. Catering is clearly not their forte. Everyone seems friendly enough.