Hotel berhampiran Schirn Kunsthalle, Frankfurt

Hello, I visited Frankfurt, Germany for a business trip and stayed at this hotel. Unfortunately, I was not in the best condition as I had gastroenteritis from Korea. My condition worsened significantly. It was scary to be so sick abroad. I informed the front desk about this, and the staff told me they could call an ambulance, but I didn't have German insurance, so I decided to return to Korea the next day. I was very anxious that night, but the staff tried their best to reassure me, brought me water, and came to my room several times to check on me, showing great care. I am so grateful! I eventually managed to return to Korea safely and am now receiving treatment. Thank you so much for handling the emergency so well and for your concern. Your support was comforting during that day. Thank you. Hallo, ich habe Frankfurt, Deutschland für eine Geschäftsreise besucht und in diesem Hotel übernachtet. Leider war ich in keiner guten Verfassung, da ich eine Gastroenteritis aus Korea hatte. Mein Zustand verschlechterte sich erheblich. Es war beängstigend, im Ausland so krank zu sein. Ich habe die Rezeption über diese Situation informiert, und die Mitarbeiter sagten mir, sie könnten einen Krankenwagen rufen, aber ich hatte keine deutsche Versicherung, also beschloss ich, am nächsten Tag nach Korea zurückzukehren. Ich war sehr ängstlich in dieser Nacht, aber das Personal hat sein Bestes getan, um mich zu beruhigen, sie brachten mir Wasser und kamen mehrmals in mein Zimmer, um nach mir zu sehen, sie haben sich sehr um mich gekümmert. Ich bin so dankbar! Letztendlich konnte ich sicher nach Korea zurückkehren und erhalte nun eine Behandlung. Vielen Dank dafür, dass Sie den Notfall so gut gemeistert haben und sich so um mich gekümmert haben. Ihre Unterstützung war während dieses Tages sehr beruhigend. Danke.

I recently stayed at the hotel, and unfortunately, my experience was marred by the discovery of bed bugs on my last day. Despite this issue, I found the overall stay to be acceptable. The breakfast wuthin my expectations, but I believe the reception could improve. Coming back on bed bugs I urge the hotel to prioritise thorough inspections and preventive measures to ensure a pest free environment for guests.

wir haben auch aufgrund der zentralen Lage direkt am Frankfurter Hauptbahnhof das Steigenberger Metropolitan gewählt. Es war alles rundherum top: Professionelles Einchecken (mit vorbildlicher Einhaltung der Corona-Regeln), sauberes und geräumiges Zimmer, top Room Cleaning, ausreichend Handtücher und ein sehr bequemes Bett. Trotz der zentralen Lage war es auch wunderbar ruhig hier. Sehr gefallen haben uns auch die Nespresso Maschine auf dem Zimmer und die inkludierten Flaschen Mineralwasser. Die Minibar war leider leer (aufgrund Corona??). Der Wellness und Spa-Bereich war aufgrund Corona ebenfalls geschlossen. Wir haben uns nur für die Übernachtung entschieden und nicht im Hotel gefrühstückt, da wir 17 Euro pro Person für recht ambitioniert bepreist empfanden. Über die Umgebung haben ja einige geneigte Vorredner bereits berichtet - das sollte man aber vorher wissen, wenn man in Frankfurt im Bahnhofsviertel bucht, das dortige Publikum kann man wirklich nicht dem Hotel anlasten. Wobei die Umgebung sich gefühlt sukzessive zum Positiven entwickelt, so waren wir z.B. wenige Meter vom Hotel entfernt im Stanleys hervorragend essen. Fazit: Wir würden hier jederzeit wieder buchen und können das Steigenberger Metropolitan auf jeden Fall empfehlen. Durch die Nähe zum HBF und der S-Bahnstation kann man wunderbar alle Stadtteile von FFM erreichen.

Lovely hotel, very clean and great ambiance in all public areas. Fantastic breakfast buffet with fresh hot and excellent cold selections. Room was a nice size, beautifully tiled bathroom, and lots of hot water. View was great too. Bed was comfortable with two fluffy pillows (only used one). Bar food was very good and reasonably priced. Staff were friendly and helpful and offered a breakfast to go for our early flight departure. I did note a 2 euro price to borrow an umbrella, which seemed petty. Location is perfect, beside the river, lots of restaurants close by. Old Town is about 15 minute walk away, and Main train station 30 minutes walk or 15 minutes on # 11 bus (Ostend train station was closed but it is only 4 minute walk). Airport is other side of city, so about 30 minute car ride. Highly recommend this hotel for visitors to Frankfurt. We stayed four nights.

very close to the exhibition center, not too expensive, worthy to try

Parken ist nur in Parkhäusern, oder wenn man Glück hat, an der Europa-Allee. Zur Messe nur ein paar Schritte. Die Zimmer sind sehr klein, aber mit allem was man braucht und sehr sauber. Fenster sind sehr dicht, so dass man keinen Lärm hört. Das Personal ist sehr freundlich. Das Frühstück ist Standard, das Platzangebot sehr knapp. Kleine Tische sind hipp, aber gewöhnungsbedürftig.

This was my third time at the Delta hotel and first time after 3 years. The stay was good but there were signs that the service level has somewhat decreased from before. The Delta hotel still has great value for location, nice and clean rooms, delicious breakfast and efficient service. However, there were many details missing and rooms have shown signs of wear and tear like stained carpet, worn sofa surfaces. For starters, got the keys of the Moxy hotel. Housekeeping missed to clean our room one day. Noone responded to my texts and requests on the app and I tried to call the hotel to notify about our delayed arrivals and noone picked up. After checkout, I’m still waiting for my folio and they only credited 1 out of 2 nights to my Bonvoy account. To their credit, the on-site requests were handled promptly. Fortunately the small misses did not affect our stay overall. In the end we did have a good stay and got a good value compared to other Marriott options in town.

Even though it’s a chain it gives you the feeling that it’s not. The staff is super friendly and helpful. We accidentally booked for the wrong night, but luckily they had an extra room and the helped us transfer our booking into the right night. The staff spoke perfect English and was just really everything your wanted as a tourist giving good advice on how to enter the city. The room is equipped with a big bed and a big tv, and the bathroom is a good size too, so even though the rooms aren’t so big they really focused on using the space correctly. We had a room facing into the yard so no noise there, but it’s very convivially places next to the highway, so you’re quick on your way again, but of course it means some rooms are facing out to the trafficked highway also. What’s even better is that they had a cromecast connected to the tv, which as a tourist is so absolutely genius so we don’t have to watch dubbed German television. (Small disclaimer is that the Wi-Fi was a little slow until the evening making it a little hard to work) The breakfast is super variated and big, and they fill up the missing things quickly, and take our plates when we are done so they don’t pile on the table. The parking cellar cost a little but there’s parking space outside the hotel too. The tramp is located just next to the hotel and takes you into the city directly. You can even buy a ticket just next to it for about 2 euroes. I don’t have a single complaint about this place, and usually I’m very picky. It’s new, hip, clean, modern… from the nice, free and clean toilets in the parking cellar to the music being played in the reception, and the opportunity to self-check in. Will defiantly recommend and will defiantly return if in Frankfurt again.

Buon albergo 3-4 stelle con camere comodissime e puliti. Bar e ristorante fanno un buonissimo lavoro con spuntini buoni e gustosi ma qualunque il bar propone una vastissima scelta di spiriti, vini e birra! Architettura Post moderna un po‘ come una città di Retorte stile Brasilia! Impiegati sono simpaticissimi e efficace! Non ci credo in un tempo come nostro dopo Covid e medio della crisi - a la Chapeau per i manager dell albergo che ovviamente piace il suo lavoro e i gusti della bar internazionale!