Hotel berhampiran Hammam Banos Arabes, Granada

歐洲之星的連鎖酒店，地點位於市中心，機場大巴直達，下車後約走二百米即到，臨近教堂。酒店屬於鬧中取靜，非常整潔安靜，有牙具，梳子，吹風機，熱水壺，冰箱，保險箱，簡易熨燙，拖鞋可問前台免費索取，衞生間裏還有烘乾架，洗衣十分方便。唯一不足的是每天衹提供一小瓶免費礦泉水。早餐豐富，7:30:10:30，口味也不錯，水果新鮮。

Barceló Carmen Granada boasts stunning views of the Alhambra and a prime location that allows for easy exploration of Granada's historic sites. The hotel's rooftop pool and terrace are perfect for relaxing after a day of sightseeing. While most guests appreciate the modern amenities and courteous service, limited parking can be a slight inconvenience. Overall, it earns a well-deserved 4.5 out of 5 stars.

I arrived early and so left my bags at the hotel while I went about my day. I came back and my bags had been put in my room. The room smelled lovely (although I was a bit concerned my asthma might play up, it didn't). The bed was really comfortable as well and the location was not busy so roads around we're good. The shower was wonderful and big! I chose it because it was close to the train station and had to walk with my luggage there, but it was less than 10 minutes.

We are accor all members, and try to stay in accor properties wherever possible. We understand that ibis is the lower scale hotel the group offers, and do try to stay in better brands, but this is a GEM. Every interaction with staff was great - special mention to Juan who was awesome to deal with. The bed is the usual ibis 'Sweet Bed' which makes them comfortable. Good blockout blinds, and no street noise as it's a small side road. There is a rooftop pool, which I used on a nice sunny day - a nice extra for an ibis. We happened to be here on one of the nights they do live music & flamenco - if you're invited then you should do it! Had buffet breakfast which was good for 8 euros, & hubby had dinner in 1 night - very happy for EUR12.95. Getting to anywhere is easy by taxi as there's a big road just 200 meters away or use the bus. Overall I would recommend & come back.

Excelente ubicación. Buen precio y excelente servicios

We went with two small children with both (oldest almost 7) both very keen to use the 'childrens pool' (seperate to the adults rightly so). This 'childrens ' pool is a babies paddling pool (for a better description read other bad reviews outlining the same issue). When I asked the hotel manager why I was lead to believe children might be able to swim from the clear description on the website he passively aggressively stated that its a wellness center meant purely for relaxing (it was like something out of 'The Office') . I explained to him that perhaps with the oversized frozen caricatures and water jets and clear description on the website we could be mistaken in to thinking that children might be able to swim. Not sit in a 30cm 5m x 2m square box. I also pointed out that people are still able to SWIM in wellness centres. I just checked the website again and it clearly states 'children's pool'. It was beyond disappointing (we went more for the hotel as the lifts were still closed). The ONLY saving grace was the childrens club. Great activities and nice environment with the girls super friendly and perfect for the kids. If it wasnt for this we probably would have moved as our room was absolutely tiny. The room service food was hideous. Cold on arrival and bad quality and insanely expensive. We were walking back into the hotel one night and asked reception how much the buffet restaurant was if we havent booked it, in advance they said 35 euros. When we went to check out they tried to charge us 43 euros. I explained that wasnt the price we got told by two members of staff just the evening before. They said they charged us a different price because we didnt book it in advance. It was outrageous. I explained maybe the mistake was with the staff members not being aware of two different prices and the lady on the desk proceeded wo have a full blown arguement with us on the desk. It was truly AWFUL. We asked to speak to the manager and got told they were busy. The queue behind us was insane. I explained we were not leaving until we paid the price we got told by the staff members and after a very long amount of time she charged us the amount we got quoted. It left us with the worst feeling and I have since told everyone I know about it. Side notes: I asked the pool receptionist to get the pool toys out for the kids. She said she hasnt got them today. I told her we had them the day before. She said ok I'll go and get them. (and they were in the cupboard). The childrens pool bubbles didn.t even work on the second day. The lady on the pool desk said it was broken, I went for a massage I had booked for 6pm. The masseuse was late. Nobody informed me. I was just sat there waiting. It Started at 6.15 and finished early with no apology. Such a bad spa experience. So fundamentally- DO NOT go with kids that want to swim. DO NOT expect good customer service. DO expect small v.over priced rooms.

Muy buen ubicado, cerca del remonte y de la plaza maribel. El desayuno buffet muy amplio, variado y rico. La cena un poco peor en cuanto a la calidad, pero también bien. La habitación con justo lo necesario, con vistas a la sierra, baño con secador, champú y gel. He echado en falta alguna manta o edredón más, pero la calefacción funcionaba perfectamente y calentaba rápido. El personal muy amable. El bar- cafetería por las noches tiene ambientazo y la terraza al atardecer también. Aunque la mayoría de servicios no los utilizamos, sí que vimos que tenia gran variedad: spa, actividades, masajes, etc.

La habitación olía a humedad todo el día, y, además había hormigas. Por otro lado, algunas de las cadenas de televisión principales no sintonizaban. El zumo de naranja de la cafetería es muy mejorable dado que no sabe a naranja. La parte positiva es la ubicación y vistas, la piscina y la amabilidad de los trabajadores.