FeNo· ElEGANCE· HARMONY Hotel (Tianhe Zhengjia Plaza & Tiyu West Road Branch)

Room was decent with a comfortable bed, and the staff were friendly. However, it was quite noisy due to a delivery company right outside the window which did not close properly as well as the elevator next door. No breakfast or proper fitness room but you have a free access to the laundry room.

I love this hotel so much. Convenient, quiet, intelligent and the service in front desk is super nice and helpful. Definitely recommend it. 09

It was really good great atmosphere good hotel. I liked the room. It was actually very very nice. I was a bit shocked when I came in because it was quite small but it turned up being amazing loved it.07

Everything was perfect, the staff are really helpful especially Staff ID 07.

Everyone was very helpful and friendly especially number 1. Place is clean and spacious and very well located. Will definitely stay here again!

the hotel is very clean and nice, very close to the big malls and crowded areas near tianhe. the staffs are really nice as well, they are very welcoming and cooperative. 10/10 would recommend

The furnishings are top class for local hotels of this price point (competitors have older buildings or lack of cleanliness). Absolutely no smoking smell. I was upgraded for both nights from no windows to a windowless room for free - 1st night for no reason, 2nd night for my preference for a 3rd floor room (the location only has lobby on 2nd and 3rd floors. The location is excellent, 5-10 min walk to major restaurant and shopping. I was originally concerned about no breakfast, but this street itself has about 10 restaurants within a 2 minute walk. Finally, I ran speedtests to test.ustc.edu.cn and got the fastest internet I’ve seen to any Chinese hotel: 200Mbps down, 100Mbps up. 5/5 stars.

This is a really good hotel. Meticulously clean with high end facilities and equipment and lovely service. Price to performance ratio is really high. I was welcomed with a smile and all facilities including wifi were explained. Also they very politely offered to smoke in the lobby with the window open. I stayed for three nights and had a very comfortable sleep in the modern design bed. There was free drinks in the mini bar every day as well as free coffee, water bottles and tea. The toilet had a warm seat and automatic flush. The lighting switches were also intelligent and could be changed easily if i wanted dim light while sleeping. There was no noise in the room. The toileteries including shampoo, body wash, toothpaste and razor were high quality and replenished every day. Also had a washing machine and dryer and owner helped me wash my clothes. I am truly impressed with the service of this hotel which is a new one and very modern. The reception always welcomed me with smiles and respect. The location is very central. Xiancun bus stop is just 5 minutes away by walk, tiyuxilu subway station is 10 mins by walk. One link mall and grandview mall are also a stone's throw away. There is automatic shop to buy food, cigarettes and essential just outside in front of the hotel. The best part of this hotel is cleanliness. There was not a speck of dirt in the room and the cleaner ayi was also very friendly. Finally i am very satisfied with this hotel and will recommend it to everyone.

Good location with great and kind hospitality from the staffs, especially receptionist07=)