110 Ulasan
Holiday Inn Express Guaymas
Guaymas|0.44km dari Coppel El Vigía
On November 6th, 2020, my wife and I drove from Phoenix, Arizona, to the Holiday Inn Express in Guaymas, Mexico, for a vacation until November 9th. Upon entering the hotel, we noticed two black plastic trays in the middle of the lobby floor. There were no explanation signs, or warning signs, and we stepped around them. The next day, returning to the hotel after a day at the beach, I tripped over one of the trays and fell.... hard., I was unable to get up off the floor and had to be assisted to a chair to recover. I was not seriously injured but I was shaken up badly and spent the rest of the evening in bed. I COULD have been seriously injured. The next day, I called the Corporate Office to alert them of this negligent injury hazard. I was given a Case Number. Nobody from the Corporate Office has called me back and it is now Tuesday, November 7th. My whole point in calling them was to alert them of this dangerous practice being done by the Holiday Inn Express in Guaymas. Instead, I get the feeling that both the Corporate Office and the facility in Guaymas wish to deny responsibility. The Corporate Office doesn't contact me and the facility claims to not speak English. I have posted images of the trays in the floor. You be the judge about whether this is safe. The next guy to fall might get seriously hurt. Disappointed in the Corporate Office and the facility in Guaymas.
Sangat Baik
71 Ulasan