Hotel Milan dengan Gim

We booked 3 superior rooms, specifying king-size beds in our wishes. Upon check-in, one of the rooms turned out to have twin beds. After discussing it with the reception, this room was changed. Next, it turned out that all three rooms were intended for disabled people, the bathrooms in these rooms were different from the bathrooms shown both in the photo on trip.com and in the photo on the hotel website. After explaining the situation, the receptionist replied that in their system standard rooms and rooms for disabled people are not different, but in fact we did not receive the rooms we booked. The receptionist firstly changed one room to a standard one, and after several dozen minutes, changed another one. The third standard room was not available that day. As a result, the check-in procedure, which usually takes about 10 minutes, took us about an hour and a half, and during this time we were running around and moving our luggage from floor to floor. The receptionist promised to come up later with some kind of compensation but nothing was offered. And then there's more. At the end of our stay, one of the rooms was being cleaned during breakfast. When we came to the door of the room there was a sign on it saying ”do not enter, cleaning in progress”. After the cleaning was completed, it turned out that about 1000 euros were missing from a bag lying next to the TV. We went to the reception and the hotel manager, Mr. Bernardo, came out to us. The manager promised to execute an investigation and about half an hour later we received a call from him that the investigation was complete. He explained that the inspection of the cleaning staff did not reveal anything, and only suggested contacting the police. As a result, these two incidents seriously ruined our stay at the hotel, and the hotel did not provide any compensation. Non-transparent information about the conditions of check-in and, worst of all, theft in the rooms - so you should think and decide for yourself, are you ready to meet this or not. All the best.

Had a really pleasant stay at Residenza delle Città. From the moment we arrived, the staff were incredibly accommodating, friendly, and professional. Check-in was smooth and efficient, and they were always happy to help with any questions or requests throughout our stay. The same level of care continued through to check-out, which made the overall experience feel very welcoming and well-managed. The room itself was excellent—spacious, clean, and thoughtfully laid out. The bed was comfortable, and the facilities provided everything we needed for a relaxing stay. It felt like a great balance between a hotel and a serviced apartment, which added to the comfort. The only small downside was that the air conditioning wasn’t available during the non-peak season. While this wasn’t a major issue, it would have been nice to have the option, especially as the room could get a little warm at times. Overall, a very positive experience. The combination of great staff, comfortable rooms, and convenient location makes this a place I would definitely consider staying at again when visiting Milan.

Location is good! Able to walk or take the tram to the Duomo. Offered a room in the ground floor and surprisingly it’s very quiet! Bed is a bit hard but it’s acceptable. Breakfast choices are limited tho. We drove there with rental car. There’s parking in the mall next to the hotel. Very convenient!

⸻ I recently spent five nights at this hotel, and it was a truly wonderful experience. From the moment I arrived, the staff made me feel welcome with their friendly and professional service. My room was clean, comfortable, and well-maintained throughout my stay, with all the amenities I needed to relax and unwind. The hotel’s facilities were excellent—whether it was enjoying a delicious breakfast each morning or taking advantage of the convenient location to explore the area, everything exceeded my expectations. I also appreciated the attention to detail and the overall calm, pleasant atmosphere. Overall, I had a great stay and would gladly return. Highly recommended for anyone looking for comfort,

阿瑪尼酒店就在最鬧市的中央，酒店大門對着大街，不遠處就是大教堂。進門左手電梯直接上7樓的Lobby大堂。出電梯左轉就是前台了。 酒店房間設計奢華，整體都是他家經典的灰色和黑色。房間面積非常不錯，足夠大，這樣套房很有誠意。隱藏式衣帽間，各種漂亮的鏡子，完美的Ipad掌控整個房間的一切。網絡飛快，不對，是比飛還快。 洗手間絕對的大氣優雅，還配有地暖設備，床和枕頭也非常完美，絕對是意大利最頂級的。衞生打掃及時且細緻。 需要吐槽的是，調節熱水就像用螺旋測微儀，不然要麼燙要麼冷。還有各種門，裝修的時候有點粗糙，經常關不上。 但是這些不影響它的水準，絕對是頂級的存在。

Based on high expectations and experience of luxury hotels: Friendly staff, surprised to have access to room before 11am ( without needing to pay extra) always appreciate when hotels are sensible knowing the room was available and why not. Hotel was delightfully fragranced with good storytelling throughout ; for leisurely enjoyment and increasing our time spent at the hotel. Room was very bright , contemporary design with comfortable easy to manage digital controls for lighting and climate control. Likewise bathroom was spacious and practical. Linen felt luxurious for the “price of hotel” I highly recommend the hotel as I have been to Milano many times and stayed in the centre or near Centrql station but decided to try Navigli area for a change. The subway line was very convenient to go to Brera and actually to Central train station or the Linate airport. We had dinner and also breakfast at the hotel; both occasions exceeded our expectations. True value for money AND delicious , generous portions / offering with excellent bespoke service !!! Will want to stay there again !

The room is clean and comfortable, with complete facilities. The staff is friendly and helpful. Convenient location with easy transportation. Great value for money—an ideal place to stay.

Hotel is renovated nicely, and in a very good location. Just 5 mins walk to the Duomo. Room is great. The window wasn't able to close properly, and we had to endure noises from the road the first night, and had an unpleasant sleep. The maintenance person helped us with the window, but his attitude really sucks. Air-con wasn't working very well. It was very stuffy at certain times of the night, and cannot be adjusted further. Bathroom has spa shower, which was great, though some of the functions wasn't working properly. Breakfast has a good variety, and is great too. Overall, would recommend to stay here.

It was great value for money. The staff was pleasant and it was easily accessible as well.

Conveniently located next to the main train station. Rooms are clean and staff are very helpful. Breakfast is €14 per person and had a good variety to choose from. Would recommend if you don't need to be right in the centre near all the main attractions.