Cari Hotel 3-Star di Milan

避雷 Usually, I leave positive reviews for hotels, but unfortunately I had a very disappointing experience staying at Be Mate CityLife in Milan. From the moment we entered the apartment, there was a strong unpleasant smell, similar to mould, coming from the bedrooms. The odor was noticeable throughout the stay and made the apartment very uncomfortable. Even the housekeeping team acknowledged the smell. However, on the day of check-out, the hotel denied all feedback regarding the issue. We reported the matter immediately to both the hotel and Trip.com. More seriously, I injured myself on the bathroom door handle within just a couple of hours of arriving, due to sharp handle and the narrow passage space. Instead of showing genuine concern or taking responsibility, the hotel’s response was extremely disappointing. They stated that the door was “designed in a way that it can swing back and forth” and suggested that the incident was due to not knowing “how to properly use it.” In fact, I had not even touched the door when the injury occurred. I found this response inappropriate and dismissive toward a guest who was injured on their property. On the other hand, Trip.com handled the situation professionally and showed genuine human care throughout the process, which I sincerely appreciated. Unfortunately, due to the hygiene issue, unpleasant smell, and the hotel’s attitude toward customer safety and feedback, I would not recommend staying here.

Lokasi sangat baik, dalam jarak berjalan kaki ke tarikan utama dan jalan membeli-belah. Bilik ini agak baru dan perkhidmatan meja depan juga sangat mesra.

A very good hotel at a great price. It is located right next to the train station, and everything inside is brand new; there is a complimentary bottle of cold water upon arrival. The lobby also features a coffee machine, a microwave, and a computer. The room is very clean and comfortable, equipped with a fridge, a kettle, soap, and a toothbrush. The reception staff are very polite and pleasant; they gave directions to the metro and explained how to get to the Duomo at night. They even helped call the elevator. Thank you so much! ❤️

Spice Hotel Milano is conveniently located a short walk away from Milano Centrale Station, making it easy for arrival in and departure from Milan. The metro station entrance is just next to the hotel. In general, the area is safe if you keep to the main roads and don't stare or look at others while walking. You may want to keep away from the smaller streets after dark. Know where you are going to and be confident. You'll be fine. The room is reasonably priced, clean and decent size. Reception is friendly and you can keep your luggage at the hotel before check-in or after check-out. I would recommend this hotel and would stay again if I return to Milan.

The room was basic but clean and good enough for our three night stay. We walked into the city centre (about 25 min) and we enjoyed wandering around the neighbourhood. Lots of cafes, restaurants and supermarkets nearby. It was a great location.

Conveniently located next to the main train station. Rooms are clean and staff are very helpful. Breakfast is €14 per person and had a good variety to choose from. Would recommend if you don't need to be right in the centre near all the main attractions.

Room a lot smaller than what the picture suggests. Also the photos on trip is inaccurate. It showed a coffee machine in the room which is not the case so it did make one feel a little cheated. The hotel rain shower head is dirty and poorly maintained. The water jets out in all directions which tells you that it is in need of a clean. The hair dryer blows weak and has only one heat setting. It’s next to Milan Central so great for one night before heading to the airport. The staff is great and service is good though.

Very handy if you are staying in Milano Centrale for too long and need to take rest for few hours until next train/plane

The room itself was clean and quite minimalistic. Housekeeping deserves credit: the room was cleaned every day, towels were changed regularly, and the bathroom was kept tidy. In terms of cleanliness, there were no complaints at all. However, the bathroom layout is a serious downside. The shower is extremely narrow, and because it only has a shower curtain instead of a rigid door, it is very uncomfortable to use. The curtain constantly sticks to your wet body, which makes showering frustrating rather than relaxing. On top of that, the water pressure is below average, so it takes longer to rinse off and doesn’t feel very refreshing. Another major issue was the temperature in the room. Even with the heating turned on, it was very cold, especially in the evenings and at night. This significantly affected comfort and made the stay less pleasant, particularly during colder weather. The room itself is quite small and basic, but acceptable for a short stay if you don’t plan to spend much time inside. The furnishings are simple, and everything feels a bit outdated, though functional. In summary, this hotel might be suitable for a short budget stay in Milan if cleanliness is your main priority. However, the very narrow shower with an inconvenient curtain, low water pressure, and poor heating make it hard to fully recommend. Also not every stuff speaks English well