Hotel Milan dengan Tempat Letak Kereta

We booked 3 superior rooms, specifying king-size beds in our wishes. Upon check-in, one of the rooms turned out to have twin beds. After discussing it with the reception, this room was changed. Next, it turned out that all three rooms were intended for disabled people, the bathrooms in these rooms were different from the bathrooms shown both in the photo on trip.com and in the photo on the hotel website. After explaining the situation, the receptionist replied that in their system standard rooms and rooms for disabled people are not different, but in fact we did not receive the rooms we booked. The receptionist firstly changed one room to a standard one, and after several dozen minutes, changed another one. The third standard room was not available that day. As a result, the check-in procedure, which usually takes about 10 minutes, took us about an hour and a half, and during this time we were running around and moving our luggage from floor to floor. The receptionist promised to come up later with some kind of compensation but nothing was offered. And then there's more. At the end of our stay, one of the rooms was being cleaned during breakfast. When we came to the door of the room there was a sign on it saying ”do not enter, cleaning in progress”. After the cleaning was completed, it turned out that about 1000 euros were missing from a bag lying next to the TV. We went to the reception and the hotel manager, Mr. Bernardo, came out to us. The manager promised to execute an investigation and about half an hour later we received a call from him that the investigation was complete. He explained that the inspection of the cleaning staff did not reveal anything, and only suggested contacting the police. As a result, these two incidents seriously ruined our stay at the hotel, and the hotel did not provide any compensation. Non-transparent information about the conditions of check-in and, worst of all, theft in the rooms - so you should think and decide for yourself, are you ready to meet this or not. All the best.

The hotel is great with excellent reception staffs , very clean and new . Walking steps from the galleria and the Duomo and all shopping area

A very good hotel at a great price. It is located right next to the train station, and everything inside is brand new; there is a complimentary bottle of cold water upon arrival. The lobby also features a coffee machine, a microwave, and a computer. The room is very clean and comfortable, equipped with a fridge, a kettle, soap, and a toothbrush. The reception staff are very polite and pleasant; they gave directions to the metro and explained how to get to the Duomo at night. They even helped call the elevator. Thank you so much! ❤️

Great stay at Hotel Lombardia in Milan. The location is quiet and safe, just a short walk to Loreto Metro Station, making it easy to get to the city centre and main attractions like Duomo di Milano. The room was clean and tidy, the staff were friendly and helpful. Perfect for families with kids. We had a comfortable trip and would recommend it to other travellers.

Very nice hotel in 5 minutes walk from metro station Gambara, a lot of true Italian restaurants just near the hotel. 20 minutes from Duomo, 25 from Milano Centrale FS. Magnificent breakfast (everything you want, and more) on the 5th floor with a view.

It is very mice hotel. The workers was so friendly and help us with a tickets concert, without extra charge. The locations is perfect, 15 min aways from the Duomo by metro and 8 min away from Navigli by foot.

Extremely clean and the staff was very helpful for a late check out requestZ

The room was basic but clean and good enough for our three night stay. We walked into the city centre (about 25 min) and we enjoyed wandering around the neighbourhood. Lots of cafes, restaurants and supermarkets nearby. It was a great location.

LOCATIONS GOOD, ROOM IS CLEAN, BEST AMONG THE EUROPEAN COUNTRIES I TRAVELED. LOBBY MANAGER HELPED TO CHECK IN AND ARRANGED TO SIT FOR THE TIME BEING. TAXI AND TRAM AROUND THE HÔTEL REGION, SO NEED NOT TO WALK FOR A LONG DISTANCE. FOR SHOPPING, THERE ARE A LOT OF LUXURY SHOPS NEARBY, RESTAURANTS ARE GOOD, WITH TIPS, SERVICES ATE EXTRAORDINARY. STRONGLY RECOMMEND TRAVELLERS OR PEOPLE ON BUSINESS TRIP TO CHOOSE.

The hotel is fine by providing basic items for staying (clean beds with bath towels), generally nothing is provided other than that. The lobby area is stuffy due to not enough cooling during summer time. The location is good, suitable for budget travellers.