Hotel berhampiran Kanazashi Wood Craft, Hakone

晚飯非常不錯，我們從迪士尼乘地鐵轉新幹線換大巴直接可以直接到門口，很方便。私湯很棒，建議下午泡景色更好，我們晚上泡有點黑。早飯和晚飯是需要預訂時間的，建議早飯時間約到8點半，因為他會提前20分鐘來收被子，睡不了懶覺🥱

近くで仕事のため利用しました。 一人で止まるにはじゅうぶんすぎる広い部屋でした。 周辺に買い物できる場所がないので不便さは感じました。

The location of this hotel is fantastic. It is just a few minutes walk to the Hakone shrine and tori gate on the water and about 15 minutes walk to the town by the water. From the town you can catch the pirate ship or ferry to the base of the cable car and head up the mountain to other attractions. The hotel grounds are lovely and full of pathways lined with Rhododendrum. The rooms are a great size and all have a view of the lake. I stayed on the third floor and in my opinion rooms on the third and fourth floors have a better view but the second floor rooms have a balcony and the first floor rooms have patios. The hotel provides yukatas and all toiletries you might need. The hotel onsen is small but nice and also has an outdoor bath. The hotel spa is very relaxing with a variety of services. I did not have dinner at the property but breakfast was very good. Every staff member I encountered was extremely professional, courteous and friendly. My only complaint is the mattress was very firm and I prefer some thing softer but that is a personal preference.

I don’t know if this place went through a renovation or not but I was reading the reviews from a few years ago and it was not like that at all. Room was big and clean and modern. Very nice bathroom, shower, etc. the sleeping area was big. Could sleep 4 adults comfortably at least. The one bad thing was the rice pillows! The pillows are made entirely of rice it seemed and they were very uncomfortable. So bring your own! If possible. Price is a bit high. Slightly less than $400 USD, but that includes full dinner and breakfast and 3 drinks per person. Alcohol included. The dinner was..l interesting. Very Japanese style, did not know half of what I was eating and some was good and some was spit out worthy. But definitely a unique experience. The staff was amazingly friendly and accommodations and helpful. Impeccable service. For that alone it would be 5 stars. People there are so very nice. Nice onsen/ spa areas. Womens area includes 4 pools. 2 inside 2 outside. They give u full robes and what not to wear into there and there’s tea available in the spa. They are renovating the outside so the front isn’t very aesthetically pleasing. But the gardens are gorgeous. Would recommend.

Great hotel located near Gora station. It was a lovely stay in a very traditional Japanese hotel. The highest score for me goes to the staff who are very friendly and helpful. I stayed an extra night in a different booking and did not need to check in again. Very efficient reception. They were also very accommodating to my friend who is vegetarian. The hotel needs some modernisation but that is part of the charm. Great place and lovely holiday in Hakone.

This is a fantastic experience to stay in this hotel. Due to Covid19, I didnt try the public hot spring but book the room with the Japanese bathroom. The hot spring is hot enough though our room is not the sea view but u can definitely release all your stress. The food and service are highly recommended and next time will world being my family to stay at least 2 days to enjoy !

It was a wonderful 1 night trip tom Tokyo. Went by car, about 2 hours easy, relaxing drive. The hotel has car park, safety box at reception area, yukata (for room and bath use). Amenities by Pola cosmetics brand, very nice. Room slipper and hotel ground slipper. An own sock might be nice if you don't like the sticky feel. There is bath tub in room also although the onsen is far more wonderful experience. Locker within, hair dryer, water for drink. Basket is available in room for bathing purpose, where change and other stuff can be put in. The whole basket can be locked inside provided locker in bathing area. A code to unlock entrance door will be provided upon check in. Dinner (1 hour) and breakfast (50 minutes) were fabulous and plenty of choices. There is time limit and I suppose to discourage chatting during meal time. A can of drink is presented after finishing dinner. A bento palate is provided to some takeout if needed. There is a gift shop area at lobby too. (Will post photos later.)

Very interesting archetecture, great view of Mt. Fuji and a good price were why we choose this hotel. We arrived around 6 PM and were told we couldn't use the restaurant because we didn't have a reservation. We had to drive back to interstate about 15 minutes to find something, there is nothing at all in the hotel vicinity or even a little snack shop on site! Buses very limited. The front of the hotel was nicely painted and landscaped, but the back with patio was pretty shabby. But it did have seating outside for great fresh air. Parking was free but coming back after dinner the covered parking was all full and we had to park lower level in the rain. The room had a strange layout, a 3-mat room for a passageway (luggage drop?) and a small bedroom that one person could get out of bed on one side, but the other person had to crawl over the middle of the bed in the night to get out. In the closet were 2 hard hats?? In case Fujisan starts spewing ash? I think maybe this room was the staff's emergency room when forced to stay. The public bath was disappointingly small, so got crowded quickly. And the view? Of course it rained so no view of Mt. Fuji at all. Not in the hotel's control, but left us disenchanted... 4-star hotel. I don't think so.

Our room was a moderate twin room on 3/F (facing the podium car park which means no view). The room design was good - overall the room size was small (even in tokyo standard - not any bigger) bathroom was even smaller but still provides the essentials that you need. The hotel is more a business hotel which offers everything that you need (free yakult, ice bars, hot coffee, chocolate, ramen, comics corner, and more), hotspring and footbath. Everything you can name, just go and get them/ experience yourself. I appreciated the fact that the hotel has tried to put everything together in a compact space. There are 3 areas for free car parking, each of which is not big - the nearest car park 1 adjacent to the hotel is always full after 6pm. However, there is still no need to panic as another parking area 2 is just nearby (like 2 min walk). Breakfast was just okay - mostly Japanese with limited western choice. Last entry for breakfast is 9am which is very early, making the restaurant always packed during 8-9am. For the 3 nights spent there, our family of 3 had to sit on bar table for 2 days and queue outside to wait for a table (10 mins) on the last check-out day. The waiting was not a very pleasant experience afterall. During the Christmas holiday, the restaurant has also reached its max capacity and life would have been easier for staff and guests if they could extend the breakfast hours till later like other hotels at 10:30am. We will want to try other hotels in Gotemba next time.

The service and attitude at the front desk are very good. The hotel is clean and comfortable. We also booked private baths at the hotel. Gotemba premium outlet is within walking distance. It's just a pity that we couldn't see the complete Mount Fuji on the day we arrived.