Hotel Hangzhou dengan Spa

I had the pleasure of staying at the Wyndham Grand Plaza Royale Hangzhou recently, and my experience exceeded all expectations. Whether you are traveling for business or leisure, this hotel offers an outstanding combination of comfort, convenience, and exceptional service. Below, I’ll provide a detailed breakdown of my experience, from the check-in process to the room quality, dining options, and other facilities. 1. Location – Perfect for Exploring Hangzhou The location of the hotel is undoubtedly one of its biggest advantages. Situated just a few minutes' walk from the famous West Lake, it is incredibly convenient for those wanting to explore one of China’s most scenic attractions. The proximity to West Lake makes it easy to take early morning or evening walks along the picturesque waterfront, which I found very calming. Additionally, the hotel is close to several popular shopping streets, including Hubin Road, where you can find both luxury brands and local shops. There are also plenty of restaurants and cafés nearby, giving guests many dining options beyond the hotel itself. 2. Warm and Efficient Check-in Process From the moment I entered the hotel, I was greeted warmly by the staff. The lobby is spacious, elegant, and well-lit, giving off a luxurious yet comfortable vibe. Check-in was smooth and quick, with the front desk staff offering a welcome drink upon arrival. I appreciated their professionalism—they spoke fluent English and were well-prepared to answer all my questions about nearby attractions and transportation options. One thing that stood out was their attentiveness; they noticed I had traveled a long way and offered to expedite my check-in, which was a thoughtful touch. 3. Spacious and Well-Appointed Rooms The room I stayed in was a deluxe double with a partial view of West Lake. It was spacious, beautifully decorated, and had all the modern amenities I needed for a comfortable stay. The bed was incredibly comfortable, with plush pillows and high-quality linens that made it hard to get up in the morning! The room also had a large flat-screen TV, a work desk, and a cozy seating area by the window. The view from my room, although not directly facing the lake, still offered a lovely glimpse of the surrounding cityscape and greenery. One feature I particularly appreciated was the bathroom, which was clean, modern, and well-equipped with both a bathtub and a rainfall shower. The hotel provided premium toiletries and fluffy towels, which added a touch of luxury to the experience. The housekeeping service was impeccable—my room was always spotless, and they replenished water bottles and amenities daily without me needing to ask. 4. Dining – A Great Variety of Options The dining experience at the Wyndham Grand Plaza Royale Hangzhou was truly impressive. The hotel’s main restaurant offers a large breakfast buffet that caters to both Western and Chinese tastes. I enjoyed starting my day with a wide selection of fresh fruits, pastries, eggs, and Chinese dim sum. They also had made-to-order noodle and omelet stations, which was a great touch. The food quality was excellent, and the service during breakfast was attentive, with staff regularly refilling coffee and tea without being asked. In addition to the breakfast buffet, the hotel offers several dining options throughout the day. I dined at their Chinese restaurant one evening, which specializes in Hangzhou cuisine. The dishes were authentic and flavorful—definitely a highlight of my trip. I recommend trying the local specialty, Dongpo Pork, which was cooked to perfection. Room service was also available 24/7, and I tried it once when I returned late from sightseeing. The food was delivered promptly, and the quality was on par with the restaurant meals.

We are very happy to stay here for 3 days. Our special thanks to front desk staff Martin for his excellent service and support.  We are also very appreciative to the breakfast staff, Ellie, Lune and the rest for their attentive service. Overall this is a wonderful stay with great memories of Hangzhou.

Aman in Hangzhou is the perfect staycation destination. The environment is calming and beautiful, relaxing and natural. The staff and service at Amanfayun is probably the best second only to the hotel grounds itself. The room was beautiful and had probably the best sleep I’ve had in a long time as the room becomes completely pitch black and the bed is super comfortable. The spa was unreal, with an ensuite for every service (1 or 2 people). The spa is located next to the pool which had to be my favorite thing about staying there - the afternoon tea by the pool was amazing, delicious, and so cute. It wasn’t hard to feel comfortable or communicate because the majority of staff speaks English. The hotel has 6 places to eat, but I will say as someone who doesn’t eat meat it was a little hard to find options at the hotel but super easy to order food in! If you do eat meat, no problem, there are many options. Definitely recommend Amanfayun to anyone but especially anyone looking for a weekend away with family, a friend, or a loved one. Thanks Aman!

**Review for Grand Hyatt Hangzhou** I recently had the pleasure of staying at the Grand Hyatt Hangzhou, and I must say, it was an exceptional experience from start to finish. Here are the highlights that made my stay memorable: **Service:** The service at Grand Hyatt Hangzhou is nothing short of outstanding. From the moment I arrived, the staff were incredibly attentive and welcoming. Every request was handled promptly and with a smile, making me feel truly valued as a guest. Their professionalism and dedication to providing top-notch service are evident in every interaction. **Cleanliness:** The cleanliness of the rooms and the entire hotel was impeccable. Housekeeping did an excellent job of ensuring that the room was spotless every day. The attention to detail in maintaining hygiene and cleanliness standards is commendable, especially in these times when it is more important than ever. **Location:** The location of the Grand Hyatt Hangzhou is simply unbeatable. Situated right by the picturesque West Lake, it offers breathtaking views and convenient access to some of Hangzhou’s most popular attractions. Whether you're interested in sightseeing, shopping, or dining, everything is within easy reach, making it a perfect base for exploring the city. **Staff:** The staff at Grand Hyatt Hangzhou are a true asset to the hotel. Their friendly and courteous demeanor, combined with their willingness to go the extra mile to ensure guests have a pleasant stay, made a significant difference. From the front desk to the concierge and restaurant staff, everyone was professional, knowledgeable, and eager to assist. **Overall Experience:** In summary, my stay at the Grand Hyatt Hangzhou was exceptional in every way. The combination of excellent service, pristine cleanliness, a prime location, and an outstanding team of staff made it one of the best hotel experiences I've ever had. I highly recommend this hotel to anyone visiting Hangzhou. Whether for business or leisure, the Grand Hyatt Hangzhou will exceed your expectations and provide a memorable stay. Thank you, Grand Hyatt Hangzhou, for making my visit so enjoyable. I look forward to returning soon!

這是我第N次訂這裏的房間，也是第N次重複一樣的好評，大堂前台的小姐姐很熱情，微笑服務是住店的第一印象分，辦理入住效率也很高，酒店的硬件就不用多提了，比在家更容易入睡，下次如果還需住店，這裏依然是我的第一選擇

For a relaxed Family vacation with a nice outdoor swimming pool this Hotel is perfect. The room was huge, very spacious, made for kids to enjoy. Friendly personal, great service, all in all a very nice Hotel to stay at, if you do not intend to leave the Hotel to discover the City Hangzhou.

Hotel enhanced with AI! There are small robots that bring the delivery to your room or you can insert shopping bags if they are small enough. To get to the floor of the room there is facial recognition that automatically selects your floor. To enter the room, here too, facial recognition that unlocks the door. In the room you have voice commands (which you can turn off). The room is spotless, without carpeting, with a very large bed (big enough for almost three people) and adjustable light color. The bathroom has an automatic and heated toilet. The walk-in shower is extensive. The panorama is wide and beautiful. Mine is on the back side of the hotel, on the opposite side the view is on the main street and on private and very elegant residential neighborhoods. The breakfast is fantastic! The offer in pure Chinese style, but also Western and Japanese, is super wide. Try everything! The elegant and relaxing lounge bar, also to wrap up the latest business updates. The staff super courteous and proactive. The location is ideal for business, for those who want to visit the Alibaba campuses, and is very close to a small mall where you can try numerous local restaurants or do your grocery. A bit far from the downtown but well connected with tube or taxi (here very cheap). 100% approved!

The hotel is in a good location and quite near a subway station. Well decorated with good size room. The cleanliness was very well done, everyday after we return back to hotel for our rest in the afternoon, the room feels so clean and refreshing so we are very impressed with the cleaning staff. One particular staff worth mentioning is Ms.Hai from the morning breakfast restaurant. On our first morning, we came down to the restaurant at almost 10am, it was very crowded but Ms. Hai took care of us very well, got us our table all cleaned up and made sure we have enough food and the items we wanted as the kitchen was slowly closing up for breakfast to end. On our next few mornings, she did the same excellent service for us and we also saw that she took care of many other guests that needed her help also especially the elderly ones. We think Ms. Hai gives her service from her heart so please convey our special thanks to her. However, we find that the front desk staff are not as friendly as they just put on a superficial smile and they don't really listen and want to help you, maybe you should train them more so that they are able give your guests a more sincere service just like Ms. Hai from the breakfast restaurant. We found one interesting feature when we ordered our food online, its being served by a robot who brings the packed food right in front of our door! Overall experience is a good one. Thank you.

Saya datang ke Hangzhou buat *****tara waktu pada hujung minggu dan memilih kedai yang berhampiran dengan West Lake dan harganya sangat berpatutan! Dan nilai untuk wang selepas tinggal di sini. Selimut sangat lembut! Sangat selesa! Katilnya besar dan penghawa dinginnya kuat! Rakan-rakan yang ingin ke Kuil Lingyin juga mengesyorkan pilihan ini. Titik permulaan bas No. 7 adalah sangat mudah dan terdapat tempat duduk terus!

Hotel ini telah diubah suai dari kilang lama. Lobinya sangat besar ***anya ber***a industri dengan beberapa elemen Hangzhou, tetapi keselesaan masih ada dan kebersihannya Canal dan Grand Canal terletak betul-betul di pintu belakang hotel ini, dan kemudian berjalan kaki selama kira-kira sepuluh minit ke Jalan Xiaohezhi mengatakan bahawa lokasinya sangat baik; perkhidmatan meja penyambut tetamu sangat baik, wanita muda dan wanita muda Adik saya cukup tampan. Dia mendapat naik taraf bilik secara percuma dan dia sangat profesional. Dia juga memberi saya cenderahati selepas daftar keluar Saya pasti akan tinggal di sini lagi apabila saya pergi ke Hangzhou untuk perniagaan pada masa akan datang!