The Odys is a tricky one for us to review. Overall we stayed 3 nights during our trip, 2 nights together then a break and a further night after a trip to the mekong. The hotel itself is quite nice.. nothing really wrong with it as such, the rooms were clean and had everything in there like all the others we've stayed in during our time in Vietnam. I wouldn't really call the Odys a ”Boutique” hotel but that's a matter of opinion.. but where we feel the Odys was a let down in this regard was that ”personal” feeling. Earlier in our trip we stayed in many places and all of them without question made us feel like we'd been before.. and in the case of multiple nights and multiple visits indeed the return welcome felt very personal (Bonsella.. you are the best in this regard during our trip!). The staff in reception were pleasant and polite but but it did seem very ”clinical” in approach? Maybe the city thing? But in our opinion it was a little too sterile feeling for a ”boutique” hotel. Breakfast in the hotel was fine, with the usual options available but the staff in the restaurant were our least preferred of the whole trip (anywhere in Vietnam), they were disorganised to say the least.. There were plenty of them around but service wasn't exactly the best. We did take advantage of one of the offers for the restaurant one night, booking a table by the side for a good city view. When we arrived that evening we find that the table we booked had been given to someone else, and in fact there was no mention of our booking. We waited and before long another suitable table became available. After eating we got the bill, and queried why the offer wasn't applied. We were told in order to get the offer we needed to book a table beforehand, this was by the very same person who led us to the table after finding out our booked table had already been given to someone else. It was sorted out, but this is just one of many examples of the staff not being the best. Oddly enough it was also the only place in Vietnam where we struggled with staff not being able to speak English (very few seemed to?), this took us by surprise as even in the remote locations in the north this didn't seem an issue. So In summary, we think this hotel is ok for the night, but that boutique feel is not there, its much more of a large hotel kind of feeling.
Cemerlang
460 Ulasan