Hotel Hot Springs di Kaga

Almost everything was in tip top condition including our requests for a vegetarian dunner and breakfast for one of our friends. Perhaps a hostess more fluent in english would have been helpful but anyway she was most gracious, attentive and courteous. The amenities, food and service were really great!

Our stay in Morino Sumika was wonderful. This hotel is probably one the best Hotel (Ryokan) We’ve ever stayed in Japan. We are so impressed with their service. The staffs are polite and responsive even though language barrier. We stayed in a room with open air bath type with balcony looking at the slope garden and hotel itself. The architecture is stunningly beautiful. Room are spacious and bigger than we had expected. The room layout is great. We are so amazed with the hotel facility and everything in the hotel that we want to spend much more time at the hotel rather than going out. The hotel is about 5 km away from Kagaonsen Station in the area called Yamashiro Onsen. They offer shuttle service which we contact them via email. Yamashiro Onsen is very nice and calm. FYI… Kagaonsen Station is 20 minutes travel from Kanazawa by Hokuriku Shinkansen… very convenience..

加賀溫泉區洒房一般都有接送，這個 Trip.com app 通訊功能不能直達酒店，必須改善。本以為有定班接送，但未有見到，厚原來需要致電酒店通知接車。幸好有其他酒店接客員工幫忙致電，終於顺利入住。這酒店温泉有點特色，也有露天風呂。膳食為一般地道日式菜。房間是日式房或洋式床房，訂時選擇隨機派房，價格有折扣。位置在鄉郊地方，是古老安全鄉。

花紫距加賀温泉站約25分鐘車程，酒店會發郵件詢問到達時間有免費接站，我上一家酒店是吉祥亭，走過來5分鐘。十一點退房到二點入住其間在山中温泉閑逛，4月6日正是櫻花山茶花盛開的季節，遊客極少，居民、小孩見到我熱情的問好，這邊沒有山代温泉熱鬧商業很少，有一個木器漆器展覽館可以參觀購物，價格合理。花紫走的是極簡風，備品也是極簡，在這個價位裏沒有比它更簡的了，兩瓶水，一袋茶一袋咖啡，護理衹有一份小樣，辦理入住時有一份歡迎茶，這就是你能免費得到的全部了。沒有吉祥亭的24小時茶水咖啡、歡樂時光、鬆餅，布丁、早上的小食（品質不差哦，不是糊弄的那種）藝伎表演這些全部都沒有。風格不同能理解．服務門口有工作人員一直在等侯客人，送客巴士出門時4個工作人員鞠躬招手至少兩分鐘。辦理入住時工作人員拿來ipad 展示和洋式帶風呂的房間，可付費升級，我訂的是日式基礎房，我在日本住過一百多家酒店辦入住推薦付費升房的就三家，京都大倉別邸、沖繩凱悦和這家，前兩家都是説升級可享更好服務問需要嗎？這家直接就問，我沒升，一我想住我直接就訂了二我想升的話會問你。和洋式的確非常高級，不用睡地上，我後來覺得升級也不錯，會多花近一千元。工作人員拿加賀温泉站的時間表問到送站時間我説請幫我叫出租車去下一家酒店，時間明天十一點，下一家酒店名稱，我這麼説酒店都懂，她卡住了，叫來一個好像是泡茶的態度生硬的問我從哪裡來，然後翻譯問我是自己打uber 嗎？我不理解我自己打就説by myself 了。晚餐約的6點我準時到的，節奏不好，會等待或兩個一起上，菜調味高級衹是簡單了一點，早餐訂了西式非常好吃，一流的水準，服務也更熱情。設施全部翻新過了，非常整潔乾淨，衹是空調聲音大效果差。日式窗户透光帶眼罩耳塞入睡的。喜歡緒方慎一郎風格的可以入住，審美是非常高級的。

服務與環境：賓至如歸的日式暖意 從抵達加賀温泉站的瞬間，就能感受到酒店的貼心——工作人員準時舉牌等候，主動接過行李，接駁車乾淨舒適，短短車程間已用温和日語和笑容傳遞出“おもてなし”（日式待客之道）的温度。 日式早餐：喚醒味蕾的晨間儀式 早餐在和式餐廳享用，純木質長桌配矮凳，陽光透過障子門灑在餐碟上。主菜是現烤的鹽烤鯖魚，魚皮焦香魚肉細嫩，搭配熱乎的味噌湯和玄米飯，瞬間暖透腸胃；玉子燒鬆軟得像雲朵，帶着淡淡柴魚鮮味；漬物小碟有三四種，酸鹹適中解膩。最讓人印象深刻的是服務人員會跪着（非卑躬，是日式禮儀）輕聲詢問是否需要加飯加湯，續茶時壺嘴從不對着客人，每個動作都透着對食物和客人的尊重。 懷石料理晚餐：舌尖上的四季美學 晚餐堪稱一場視覺與味覺的盛宴。前菜是當季筍子配海膽豆腐，器皿是古樸的陶碗，筍的清甜與海膽的綿密在舌尖交融；刺身盛在冰雕舟中，金槍魚大腹油脂均勻，甜蝦帶着海水的鮮甜；主菜的烤和牛佐山椒，肉質軟嫩到入口即化，山椒的清香解去油膩。 細節裏的温度：超越期待的服務記憶 離店時，老闆娘和員工們鞠躬目送我們到接駁車旁，從車站接送的準時到用餐時的貼心，再到對客人喜好的默默留意，這家酒店讓人明白：真正的好服務不是流程化的標準，而是讓你在異國他鄉，感受到被認真對待的暖意——就像加賀的温泉水，看似平靜，卻總能在細節裏燙暖人心。

我今次是自駕遊（金沢丶東尋坊丶敦賀中途酒店選泊）對交通沒有想法（酒店有加賀駅專車接送），温店保養非常好，是日本國家指定觀光溫泉特許經營權酒店，溫泉水好正泉，有公眾浴場（是溫泉水），有三個私湯，晚上需付費（早上預約是免費的），早晚歺我都好滿意，房間我揀最大的（有大偏廳），有接待welcome drink，有任飲茶水、有入浴後雪條，有早上任飲咖啡，重點是價錢不貴。離開時接待員工會鞠躬揮手道別，是日本傳統酒店，鍾意日本旅游度假酒店之選。

Beautiful hotel on a beautiful river. Large georgeous room. For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.

酒店就在巴士站非常方便，房間非常之寬敞舒適，溫泉也有幾個而且泉水很熱，沒有很多人舒服，雖然片山津沒有很多旅遊景點，但來加賀溫泉來這裡一定要來泡泡。

I got room 510 which is massive! The public bath and outdoor onsens are perfect. The dinner and breakfast buffet options are bountiful. Free flow of soft drinks and alcohol over selected time periods.

The customer service was excellent. We didn’t expect to get a really big room and it comes with breakfast and dinner buffet which to be honest was some of the best I’ve had in Japan. I can’t wait to go back. Cleanliness could definitely be improved though but nothing too crazy to be turned off with.