Hotel Hot Springs di Kaga

Almost everything was in tip top condition including our requests for a vegetarian dunner and breakfast for one of our friends. Perhaps a hostess more fluent in english would have been helpful but anyway she was most gracious, attentive and courteous. The amenities, food and service were really great!

We are senior couple from Hong Kong. We traveled for 18 days in Nagoya and stayed in 5 separate hotels and onsens.in October. The hotel is great. Hot springs are gorgeous and the meals are delicious too.We found one of the staff Mr 大井，the most helpful, not only  does he have initiative, he is also very polite and made helpful suggestions. Thank you 大井生。

加賀溫泉區洒房一般都有接送，這個 Trip.com app 通訊功能不能直達酒店，必須改善。本以為有定班接送，但未有見到，厚原來需要致電酒店通知接車。幸好有其他酒店接客員工幫忙致電，終於顺利入住。這酒店温泉有點特色，也有露天風呂。膳食為一般地道日式菜。房間是日式房或洋式床房，訂時選擇隨機派房，價格有折扣。位置在鄉郊地方，是古老安全鄉。

服務與環境：賓至如歸的日式暖意 從抵達加賀温泉站的瞬間，就能感受到酒店的貼心——工作人員準時舉牌等候，主動接過行李，接駁車乾淨舒適，短短車程間已用温和日語和笑容傳遞出“おもてなし”（日式待客之道）的温度。 日式早餐：喚醒味蕾的晨間儀式 早餐在和式餐廳享用，純木質長桌配矮凳，陽光透過障子門灑在餐碟上。主菜是現烤的鹽烤鯖魚，魚皮焦香魚肉細嫩，搭配熱乎的味噌湯和玄米飯，瞬間暖透腸胃；玉子燒鬆軟得像雲朵，帶着淡淡柴魚鮮味；漬物小碟有三四種，酸鹹適中解膩。最讓人印象深刻的是服務人員會跪着（非卑躬，是日式禮儀）輕聲詢問是否需要加飯加湯，續茶時壺嘴從不對着客人，每個動作都透着對食物和客人的尊重。 懷石料理晚餐：舌尖上的四季美學 晚餐堪稱一場視覺與味覺的盛宴。前菜是當季筍子配海膽豆腐，器皿是古樸的陶碗，筍的清甜與海膽的綿密在舌尖交融；刺身盛在冰雕舟中，金槍魚大腹油脂均勻，甜蝦帶着海水的鮮甜；主菜的烤和牛佐山椒，肉質軟嫩到入口即化，山椒的清香解去油膩。 細節裏的温度：超越期待的服務記憶 離店時，老闆娘和員工們鞠躬目送我們到接駁車旁，從車站接送的準時到用餐時的貼心，再到對客人喜好的默默留意，這家酒店讓人明白：真正的好服務不是流程化的標準，而是讓你在異國他鄉，感受到被認真對待的暖意——就像加賀的温泉水，看似平靜，卻總能在細節裏燙暖人心。

Excellent onsen hotel in quiet yet popular location .. Staff very helpful and pleasant. Taiku drums nightly show was fun and great draw for families with kids. We stayed on a very busy weekend and hotel’s breakfast and dinner were fully booked. NTL the hotels casual restaurant was very good, menu and price wise; also excellent location to see the drum show . Easy walking distance (5-10 minutes) to Main Street of Yamashiro, tho not in middle of it. Free drinks and snacks in lounge very pleasant. Free shuttle bus to KagaOnsen station is popular . Most thankful to hotel’s customers service in answering a few requests we made within 24 hours prior to check-in. Except for meals which were fully booked , they catered for our requests, and with prompt emails communication. Would highly recommend hotel Rurikoh , when visiting Yamashiro.

我今次是自駕遊（金沢丶東尋坊丶敦賀中途酒店選泊）對交通沒有想法（酒店有加賀駅專車接送），温店保養非常好，是日本國家指定觀光溫泉特許經營權酒店，溫泉水好正泉，有公眾浴場（是溫泉水），有三個私湯，晚上需付費（早上預約是免費的），早晚歺我都好滿意，房間我揀最大的（有大偏廳），有接待welcome drink，有任飲茶水、有入浴後雪條，有早上任飲咖啡，重點是價錢不貴。離開時接待員工會鞠躬揮手道別，是日本傳統酒店，鍾意日本旅游度假酒店之選。

酒店就在巴士站非常方便，房間非常之寬敞舒適，溫泉也有幾個而且泉水很熱，沒有很多人舒服，雖然片山津沒有很多旅遊景點，但來加賀溫泉來這裡一定要來泡泡。

Room spacious with luscious view of the valley, enjoyed facilities such as grilling own dango and senbei as well as private onsen. However, cleanliness could be improved as dust can be seen on siding door tracks within the room and hair dryer was not the best with loose folding handle. Overall, it was still a pleasant stay, some staffs were very attentive and helpful at front desk and at dining (though they should not assume everyone can eat beef and allow other options).

I got room 510 which is massive! The public bath and outdoor onsens are perfect. The dinner and breakfast buffet options are bountiful. Free flow of soft drinks and alcohol over selected time periods.

The customer service was excellent. We didn’t expect to get a really big room and it comes with breakfast and dinner buffet which to be honest was some of the best I’ve had in Japan. I can’t wait to go back. Cleanliness could definitely be improved though but nothing too crazy to be turned off with.