Ulasan J·Mountain Hotel

Perfect stay at J.Mountain for family trip. Available in Trip.com. Our stay period in summer season (consider off peak?). Prior to stay, the staff are very prompt in helpful Q and A. Services are exceedingly good, excellent and accomodating. All staff are friendly, approachable, and careful to details. Sharing local culture and history, and place of interest. Outstanding concierge service. Our stay include Tea appreciation, sumptuous dinner (2 choices), and hearty breakfast (2 choices). We were given complimentary drinks at bar, and alternative dishes to met dietary requirement. Very useful that hotel provide Hotel-Train station transfer. service, and other short distance ride to Huangshan hiking entrance (saved a lot of time). Staff helped us booked our Cableway tickets which saved us time to queue for tickets and avoid buying wrong tickets. Very spacious open concept, clean and modern room and furnishings like king size bed, large Sofa, round Table TV. Balcony with lush tranquillity view of nature full of mountainous greenery and waterfall. Sound of nature (cicada) and fortunately room comes with good sound proofing sliding door. Bath tub, shower area, and WC with build in sensor and biget spray. Standard Amenities are provided. Electric source is China 2-pin 3-pin plug standard and USB. Hotel is located within the Huangshan park (?). Saving us time in getting clearance at Park security office as the Driver brought us through the security checks with ease. We felt like VIP. Hotel is a short drive away to nearest cableway (called ‘hot spring’ cableway etc.). Do bring rain coat as weather up in the mountain is unpredictable. It rained when we reached up at ‘Yuping’ cableway. Hotel staff offered us rain coat. We have a skilful driver to transport us safely form our Hotel-Train station transfer.

Truly amazing! Great services. This hotel is worth the steep price. It is a work of art and the service is impeccable. The room is designed with low key luxury style and has stunning views. It is very close to the cable cart to yellow mountain. The best experience I have ever had - not your typical big chain high end hotels.

Our stay at the J. Mountain hotel was beyond our wildest dreams. I rarely leave reviews but our 3 nights here were so stunningly exceptional that we felt driven to express our gratitude and appreciation for the stellar staff, service, and beautiful setting of this hidden gem of a hotel. The service was without exception some of the best if not the best I have ever experienced at a hotel, and I travel often, having visited over 20 countries in the last few years alone and stayed at many beautiful and well-known five-star hotels and brands. Despite being a very young hotel (having just opened in September) J. Mountain Hotel holds its own and then some. It began months before our stay when we reached out to the hotel on WeChat to ask for guidance on equipment, tickets, and transportation. As we are visiting from America the area isn’t necessarily the easiest to access or plan for. Responses were almost immediate no matter when we reached out and always went above and beyond. For instance, my mother is nearly 70 and although very active was worried about slipping and falling while hiking in icier conditions; they offered to even purchase crampons for us should we wish although they advised us we would not need them for the time of year we were here (they were right). While here their thoughtfulness included texting us updates on and warning us about inclement weather while we were hiking around Huang Shan (there is cell service), drying and fluffing our wet gear when we returned from a particularly wet hike, and most astounding of all resolving an incredibly stressful issue we had with an upcoming flight that had been canceled (they suggested and secured alternative means of transport to a second city and then arranged for a different flight with the airline directly). We must specifically give our thanks to Hotel Manager Ryan, who is young but clearly extremely talented and excels in his role. He not only oversaw and proactively sought to help us on every front but was responsible for resolving our flight emergency. He also clearly had directed staff to help us to their utmost ability at all times, including having breakfast and dinner ready for and served to us at the times we requested. Ryan also personally met us and gave us a tour of the hotel and its history and design, as well as accompanied us to the art gallery and an evening tea tasting held in the gorgeous tea house on the grounds. He checked in with us every day and night and made sure everything was to our liking. Driver Wang Kai was our personal chauffer throughout the stay and was extremely courteous, professional, and attentive; he was always there to pick us up and see us off at multiple locations throughout our trip and not once were we ever allowed to wait. He even brought us hotel slippers and large down jackets to change into out of our soaking wet gear when picking us up at the end of a hike. When we said we did not think we would need some of the gear they offer their guests, we noticed he packed it in the car just in case we changed our minds and needed them later. I could literally go on and on but wanted to make sure I left room to appreciate how beautiful the hotel itself is and how much attention to detail has gone into its design and planning; at almost every turn we discovered something that added to the ease, enjoyment, and comfort of our stay. J. Mountain Hotel, thank you for one of the best experiences we have had in many, many years.

I had a wonderful stay at the hotel. The staff were extremely attentive and very generous. The view of the room was breathtaking. The decoration of the hotel is very modern and chic.

Exceptional service, hotel arranged a car to drop us off at our next hotel over an hour away. Would also highly recommend the tea tasting.

The hotel room very clean and spacious The staff also very nice and patient

非常棒的一家酒店 就在玉屏索道旁邊，管家汪玲也非常貼心，幫忙安排接送站，入住後會確認是否去黃山，隨後會安排車接送山門口，遊玩後會在安排接回酒店，整個客房面相黃山 我們的房間陽台外就是天都峯 餐廳食材也非常新鮮

好久沒遇到風景與服務這麼好的酒店了，酒店就在玉屏索道附近，陽台外就可遠眺天都峯，可謂得天獨厚。服務更是沒得彈，你沒有想到的他們都幫你想到了，別克車隨時接送客人，司機王凱響應極快，車開得平穩安全，連我們的旅行安排他都給予了很多好意見，非常感謝！餐廳的大姐也很熱情專業，餐廳餐食新鮮營養搭配好。與酒店優美的環境相比，員工的高素質是酒店真正的軟實力。

沒有更高的分數可選了。酒店從位置，到設施、服務，都超級棒！接送的服務和車型也是超級給力！我們訂了兩晚，但是中間有一晚住山上，第二天再回來住，本來需要退房，寄存行李，酒店經理協調不用我們退房，下山後再回原房間續住。洗漱用品都是菲拉格慕，衞生和設施也都很好，超五星的體驗！走廊的藝術品也是很有格調！第一次點評就給了這家，因為實在太優秀！

路過黃山因為孩子小沒有爬黃山，但是心有不甘，攜程上找到這家酒店在黃山風景區，體驗了一晚，酒店內外環境都很棒，房間陽台正對天都峯，自駕停在湯口鎮酒店指定停車場，有商務車接送，服務人員都很熱情，下次有機會來爬黃山這家酒店應該是我的首選。

酒店地理位置好，離玉屏索道近，有專車接送，非常方便，坐在陽台即可看到天都峯和索道。環境安靜，交通便利。每天的餐食也換花樣，帶長者和小孩住這裏很便利。有事和管家聯繫即可，響應速度快。下次來黃山，會繼續選擇住在這裏。

吃、住、行 都非常滿意；山上、山下、索道都能來回接送；有急事，超熱心，全程在山下陪着採購👍。主動給我們升了房間，索道有如天際的燈籠般 遙遙掛在酒店天空裏；酒店自帶茶室、藝術館、宅人的福音。房價裏包含的正餐，食材正宗，口味皆宜，廣式與本土的結合，值得一試。房間陽台外就是小溪、小瀑布，得天獨厚的半山腰位置，確是用盡心思呢！一樓前台、司機都熱情似火❤️🔥。一次值得回憶的旅行

買的套餐，住了兩天。酒店位置很好，在玉屏索道下方步行三分鐘。酒店房間陽台就能看到山，景色不錯。服務很好很貼心，有任何問題都可以問管家，包括遊玩路線，都詳細解答。 我們第一天下午兩點到，停車停在酒店專用停車場，然後酒店司機來接去酒店，車程大概十五分鐘。入住後，稍微休息一下就坐玉屏索道上去迎客松打卡，順便左顧右盼蓮花峯和天都峯，拍拍照什麼的很開心。上去的玉屏索道非常震撼。完了就原路返回酒店吃晚餐。晚餐在套餐裏包含了的，兩個人吃撐食材口味都很不錯。 第二天早上早餐是精品自助，出品都很好，特別是麪包，每種都好吃。八點出發司機送去雲谷索道，大概排隊半小時就能上去，然後從後山路線去西海大峽谷，從峽谷底端坐小火車上來，再從玉屏索道下山。暑假週末人很多，而且很廢腿，總共耗時六個多小時，雖然有幾段路人擠人走不動道，但這是一次與眾不同的經歷，黃山美景很值得。如果可以重來一次，我可能會考慮西海大峽谷小火車上來後從雲谷下山。下山後酒店也可以來接的。 同樣都是套餐，第二天晚餐菜色和第一天還不一樣，説明很用心了。這個酒店位置好，服務好，還有贈送雞尾酒，這也是讓人開心的點。 下次會推薦朋友來的，希望這個套餐能一直。

買的預售產品預約很便捷，價格也便宜了不少。我住的2層不帶電梯可以便宜300元左右，工作人員會幫忙把行李拿上去。非常貼心。進出景區和酒店到索道都有工作人員安排司機接送，很是方便。比下了大巴車走過去要省很多路，畢竟要留着力氣去爬山。酒店下面就是黃山温泉，據説酒店泡澡的水都是温泉水，爬完山泡一泡還是很解乏的，也會配備浴缸套，這點很好。套餐中帶有一頓正餐一頓早餐，味道都不錯。省去了下山吃飯。帶着長者孩子非常方便。總之性價比超高，給本次黃山遊加分不少。