Hotel berhampiran Alte Teehütte, Innsbruck

The location of this hotel is pretty good. You walk from the historical center of Innsbruck towards the bridge, you cross it and then go up a little bit. It’s at most 10 minutes by foot. The hotel seems small but nice. There is an issue with the parking though. It’s on the sides of the building and very limited. We warned the staff that we will arrive two hours earlier the check in and they said it was fine, however on that day the front desk person didn’t want to allow us to park (later she did after we mentioned the emails). We were also not given the room even though it was ready (we know because they okayed to leave our luggage there). I understand the rules but I worked in the hospitality business for many years and traveled a lot and it’s a common practice to give the guests their room a bit earlier if it’s ready. Except this not most pleasant check in, our stay was fine. The room was tiny but clean. The breakfast was simple but nice. We thought it was a good value. If you need a budget stay, you can consider this place.

This was the nicest hotel we stayed in, in a month's long trip of Europe in December. We stayed in a junior suite, and our daughter enjoyed the curtained off area her bed was in, providing her with her own private space. The hotel is modern and luxurious inside, while being in a perfect location next to the old town, and still retaining charm and character. The Christmas markets in Innsbruck are right across the road. The breakfast buffet was the best we encountered also and all of the staff were warm, welcoming, helpful and friendly. Our only regret was that we didn't stay here longer, and we would love to come back.

We enjoyed our stay at this hotel. It is in a convenient location for getting around - next to the train and bus station for links to the airport, international/national trains in other cities, the Swarovski crystal world and around a 10 minute easy walk to the old town. We were checked in early by a very friendly lady on reception who initially let us store our luggage. The snow capped mountain views from the room (ours was on the 8th floor) are stunning and framed perfectly by the big windows. The hotel reception and room was stylishly decorated. In the room, there was a small window that could be opened and the air conditioning was very quiet, though doesn’t go down to the 10c on the thermostat and seemed more like 20c. The bedding was very nice quality and had a soft and firm pillow - these were probably the most comfortable pillows I’ve experienced in a hotel before. The bathroom is, again, very modern with nice smelling hand wash and shower gel/shampoo. The shower head had a few different settings, including a massage mode which ran for a few seconds. The shelf for the shower gel/shampoo wasn’t very strong though, so had to be held or rested elsewhere and the pump head kept getting stuck, but otherwise was very good and the towels were very soft and thick. The room was fairly quiet, but you could hear other people in other rooms so it doesn’t appear to be soundproofed in any way. Noise from outside (trains, buses and incoming aeroplanes) were very minimal though and did not disturb us. We found the room cleaning system a little strange - there are two cards that you can put on the door. One is not to be cleaned at all during the day and the other is not to have the room cleaned at that time and needs to be removed before 2pm. There isn’t anything to put on the door when you want it to be cleaned, you just have to remove both from the door handle. We initially had the card attached to the door not to disturb at that time (overnight) and then removed it in the morning at 11am and the room had not been cleaned. We were able to get clean towels from reception though. It would be better in my opinion to have a card to have the room cleaned rather than two not to have it cleaned as most people would surely want the room cleaned. We went to the bar on the 13th floor during our stay. This can be visited by hotel guests and non hotel guests. This looks very nice and has great views all around, as well as an outdoor area with blankets. The prices of the drinks are reasonable and comparable with elsewhere in the city. We sat outside and then asked at the bar for a couple of drinks. We were told that there wasn’t any bar service for the outside area - only the inside (which is not a problem at all). However, it was a bit awkward when paying, the lady making the drinks asked if I wanted to give a tip. Given that the drinks were just being made and not brought to our table, I did not give a tip. I may be over thinking this, however it fe

Stunning view from the room! We enjoyed our breakfast with that beautiful landscape even though we arrived there in the mid-night by self-check-in arrangement. Delightful design of room made our stay joyful and comfortable.

Located on the outskirts of Innsbruck the hostel is relatively easy to get to. From the central station you just walk around the corner and catch the number 3 tram (heading for Amras). After a few stops you get off at `Pilippine-welser strabe’ and then walk for about ten minutes. Incidentally, if your flight is a morning one, don’t turn up at the hostel in the hope of an early check-in as there is no receptionist until 14.00. So unless you want to sit outside and twiddle your thumbs you would be better off placing your bags in one of the rail station lockers and having a look around the city. Our room was small and basic (no television etc.) and our allocated bathroom was across the corridor. But it was all high spec and, in keeping with the rest of the hostel, spotlessly clean. The receptionists were polite, knowledgeable and helpful (don’t forget to ask for your welcome card which gives you free travel on the trams and buses within the city). Breakfast was more than sufficient to keep us going for most of the day, although some might feel that the choice on offer a bit limited. Should we ever return to Innsbruck we’d be happy to stay at the Marmota again.

We originally had our main hotel stay booked in Hintertux. We were paying a lot for the hotel and after considering our long journey from Australia, we figured it may make sense to stay close to the airport at Innsbruck for our first day to get some sleep and continue our journey to Hintertux the next morning. We saved quite a bit of money making this decision and made a great choice! We walked to Penz West from the airport with four suitcases and four back packs. It was five minutes on foot and that was in thick snow! The room was way beyond our expectations for a hotel so close to the airport. It was very spacious, beautifully decorated and included breakfast that was simply magnificent. The hotel also had a wellness area including sauna, steam room, cold plunge shower and a gym. The price was extremely reasonable given all it had to offer us. The staff were very helpful and gave us some local tips about the town of Innsbruck (beautiful Christmas markets) and some mountain trips. We were too tired to do the mountain trips but enjoyed Innsbruck. We could easily have spent more time in this beautiful place and would not hesitate to book Penz West again if we are travelling this route. Mr 11 and 12 year old loved this place!

nous avons séjourné 2 jours dans l hôtel. Le restaurant nous ayant convaincu de passer une nuit supplémentaire. L hotel en lui même est très joli avec du vitrail et du bois, vraiment ”authentique”. La chambre confortable avec du bois et un style désué tres sympathique. Le gros point faible c'est la salle de bain, qui pour le coup, le côté desue devient péjoratif. Laissant au départ un gros apriori, mais en y regardant de plus près elle était très propre. Les toilettes sont très basses et la douche tres étroite... mais bon on s y fait..conclusion : hotel qui semble hors du temps, l personnels chaleureux et ambiance familiale, restaurant vraiment très agréable avec des plats autrichiens tres bons et copieux, même avec un bébé