Hotel berhampiran Greif Center, Innsbruck

It nice to stay. Best location. Best place to stay. Near train station. Just beside am shopping mall. Just need to paid extra mire if don't mind.

Room very basic but generally adequate. Plus points: God location, nice lobby area and staff were friendly. WiFi seemed ok for me. Negatives: far too warm overnight especially with the very heavy duvet which is the only bedding available, had to leave the window open even though it was -9 C outside, this meant it was very noisy. Not enough pillows, 1 very flat pillow makes for an uncomfortable night for people used to more. I kept migrating to the divot in between the two narrow single beds making up the double as the curve in the mattresses was very pronounced. Not the cleanest room. Little sound proofing inside and very noisy from adjacent rooms. Could hear the person above coughing / sneezing / walking around and even zipping their suitcase at 6am!

Coming back to this wonderful hotel always brings us warm feeling. Start from check in with Ms. Maria who remembers us and was so helpful and attentive. The room was excellent and the view was spectacular. Innsbruck always close to our hearts. Mr.Deniz was very kind to us and we felt so loved . Thank you for looking after us and we would like to congratulate all the staff. Keep up the great work.

I stayed here for 3 nights, reception is only staffed between 3 and 7, I arrived by train at 12 so I left my luggage in the station lockers for 3hrs. I would say this was quite a basic hotel, it had a TV but no fridge, tea making facilities, safe or hairdryer. The breakfast was ok, bread rolls, croissants, meat, cheese, boiled egg, cereals, coffee, fruit juices. My pillow was very soft so I requested a second pillow via the booking app which they duly obliged the next day. The hotel is 5 minutes walk from the train/bus station and also to the old town, however it is on a busy street, the traffic noise was not an issue but the groups of people talking loudly on the street at 3am was. This happened on 2 of the 3 nights I stayed.

This is a lovely hotel with extremely helpful staff. They helped us book reservations, with directions, and anything we asked them for, and always with a smile. The rooms are large enough, but most importantly, they are efficient. There is plenty of space in the oversized closet with drawers. There are multiple places to put luggage, a desk, and even a couple of sitting chairs and a table. We were very impressed with their breakfast. Not only did they have a lot of choices, but also many options for gluten-free diners (since I’m GF, I notice that). We were also impressed with the number of staff monitoring the dining room and replacing items as soon as they ran out. This hotel is also well-situated. Just down the street from Congress (Hofburg) and a 10-minute walk to Old Town. We highly recommend this hotel. One example of staff going out of their way for us was the night we decided to eat dinner at the hotel after being out all day and coming back dog tired. It was cold and rainy which precipitated the decision to stay in and eat in the hotel. Unfortunately we found out the hotel does not serve food on Sunday and Monday nights. Melike Y. helped us order a meal online from the equivalent of Uber Eats. Not only did she help us translate the menu and input the order, but she also called the restaurant to ensure they got the special order correct. When we went down to get our dinner the bartender, Ashok G. had plates, napkins, and silverware set out for us to use when our meal arrived. We didn't ask for any of that, he just did it on his own. Now that’s service!! As mentioned, the hotel is very well situated. Just down the street from Congress and about a 10-minute walk to Old Town. It’s right across the street from the Nordkette up to Innsbruck mountain and to the Zoo. Finally, we obviously dropped some money on the floor in our room and it went under the bed. The housekeeping staff found the money and laid it on the nightstand. We never would’ve known if we didn’t see it on the nightstand. The staff at this hotel couldn’t be nicer. We felt like they were family by the end of our stay. We highly recommend this hotel for any type of stay.

the stay was great with the wonderful alps view. appreciate that we have gotten an upgrade making the stay very comfortable. the receptionist was nice and even gave us recommendations and transportation card. location is extremely good, near to the old town. jus to note that the bathroom is quite transparent even though there are curtains to cover. breakfast was ok. overall, the stay was comfortable and pleasant!

The overall positive reviews for this property are difficult to rationalize following a recent stay here. This is really a three star hotel and the experience was disappointing for the price. While rooms in this part of the world are frequently small, our standard double room was barely large enough for two people with bags to move around comfortably. Furthermore, the bathroom is minuscule, and there is no real privacy for occupants given that the only thing separating the bathroom from the sleeping room is a sliding glass door that does not fully close. There are few amenities in the bathroom, and only refillable shampoo was provided in the shower, no soap or conditioner. A request to the front desk for either of these items was met with a terse reply from the rather gruff staff member that this is all they offer. Air conditioning cooled the room quite effectively, but the front desk informed us that the set point function was not enabled and that we could only control the temperature and fan speed of the output, which meant that we needed to either keep it on all night despite the room already being cold, or to shut it off entirely. The room and main floor common areas were very clean. Assistance was also lacking for a purported four star property. We checked in an hour before the room was ready and were allowed to store our bags for that time, but when we returned to the hotel a few hours later not only had the bags not been delivered to the room, we were given a key and directed to their basement storage locker where we were instructed to retrieve the luggage ourselves. The front desk did not appear to be busy at that time so I assume this is standard practice. The hallways were rather noisy until later at night, and the walls were thin with noise from neighboring rooms as well. The location is central and very convenient for walking or public transport, but the hotel faces a busy street. Internally facing rooms like ours were in close proximity to an adjacent outdoor restaurant and alleyway. Breakfast was a relative bright spot, although we found this to be no better than at most hotels in similar categories, and there were no made to order options. Attendants here were prompt and courteous, however they really only cleared dishes and did not serve anything. All considered, and even accounting for the various nuances of similar properties in this region, the Maximilian did not feel like a highly rated hotel, and the overall experience certainly did not come close to reflecting the lofty nightly rate, nor the strong review ranking we all see here.

Worn down but also quite cute hotel in a great location. What could improve is: Lack of AC (unlucky 35 deg celsius during our stay), black mold in the bathroom ceiling and very fluctuating hot and cold water in the shower. What was good: The location in the old town is great. Tight little parking slope, but hey there is parking! And the young ladies working the reception and the breakfast hall were fantastic. Service-minded and hard-working for the guests’ sake. If you are focusing on walking distance to bars and restaurants and want something affordable and simple, without emptying your wallet - this could be it.

Hier fühlt man sich sofort zu Hause! Am Empfang, an der Bar, im Restaurant immer freundliche Mitarbeiter. Die Inhaber sind auch vor Ort und leben Kundenpflege pax excellence! Die Zimmer sehr Schick und sehr gut ausgestattet. Das Essen ist auf hohem Niveau und es ist für jeden etwas dabei. Hier sieht man mich sehr gerne wieder

Nous avons passé une nuit dans cet hôtel lors d’un roadtrip. L’hôtel est magnifique et complètement au calme. Les chambres sont très spacieuses, avec une jolie terrasse et une literie très confortable. L’unique petit bémol est l’absence de climatisation mais cela semble être le cas dans bon nombre d’hôtels à la montagne. Il faisait très chaud lors de notre séjour et la nuit n’a donc pas été très reposante … Il y a un grand spa accessible gratuitement ainsi qu’une piscine et il est très agréable de s’y reposer. Le petit déjeuner était tout simplement extraordinaire : une grande variété de produits frais et raffinés. Le restaurant était malheureusement fermé le soir de notre séjour et ce fut un problème pour nous car nous étions en moto et aucun restaurant n’était accessible à une distance de marche raisonnable. C’est alors que Monique, la réceptionniste nous a tout naturellement proposé de prendre sa voiture afin de pouvoir aller manger ! Nous n’en revenions pas d’une telle gentillesse ! Nous n’avons pas osé partir toute une soirée avec sa voiture et l’avons donc empruntée afin d’aller chercher des pizzas à emporter non loin de l’hôtel. Elle nous a ensuite apporté les couverts nécessaires ainsi qu’une bouteille de vin. Nous avons réellement été touchés d’une telle gentillesse et je profite de ce commentaire pour la remercier à nouveau !