Hotel dengan Wifi di Hangzhou

"I chose this hotel so I could pick up a friend arriving in Hangzhou on an early morning flight the next day. The location is super convenient, just 100 meters from the T4 second-floor exit. Xiao Lin at the front desk was so thoughtful and upgraded me to a scenic twin room, which was incredibly comfortable. The room itself was generally good, no obvious flaws. One minor inconvenience was that I couldn't pause or control the progress bar of cast media on the TV with the remote. Breakfast was decent, a mix of Chinese and Western options. Not a huge variety, but enough to fill you up. The staff even reminded me if I wanted more food as it got closer to closing time. Overall, I'm satisfied."

"My overall experience at the Hangzhou West Lake Hubin 5-Star Bay Hotel (Wushan Square Branch) was excellent. The hotel's location is fantastic, close to Wushan Square, making travel very convenient. It's a short walk or taxi ride to West Lake and Hefang Street, and there are plenty of dining options nearby. The room was clean and tidy, with a well-designed layout. The bedding was comfortable, and I slept very well at night. The soundproofing was good, so I wasn't bothered by outside traffic noise. The bathroom was meticulously cleaned, with ample hot water and stable pressure. The front desk staff were friendly, and both check-in and check-out were efficient. They were also quick to assist with any issues. Overall, the value for money is quite good for this area, making it suitable for both tourists visiting Hangzhou and those on short business trips."

"This hotel's hygiene is truly impeccable; the room was spotless and the bedding incredibly comfortable, making for a very pleasant stay. The service was also top-notch, with the front desk staff being absolutely fantastic 👍🏼. The hotel offers a convenient shuttle bus service to and from the airport terminal 👍🏼. Plus, it's very close to the hotel's subway station."

"First off, the location is absolutely superb. It's just a few subway stops from Hangzhou East Station to Fengqi Road, and the hotel is a short walk from the exit. From the hotel, you can turn into Hai'er Lane, walk through Wulin Night Market, and you're right at the West Lake's Bai Causeway. Honestly, the convenience of these two things combined is invaluable for city walking. Secondly, the service staff, especially the ladies, were incredibly nice! When I checked in, because I'm so easy-going and 'don't mind anything,' they not only upgraded my room but also changed my reservation for 'two breakfasts for two nights' to one breakfast per day. The welcome fruit and snacks were also a nice touch, presented in a small paper bag with 'Hangzhou' printed on it. The breakfast was delicious too, with a vibrant, local city feel. Finally, the cleanliness was exceptional. It's an old-school hotel with modern, meticulous service, and the blend of classic and contemporary creates a wonderful experience. The mattress was very comfortable. The feeling of old-fashioned charm combined with cleanliness was an absolute delight for the mind!"

"I’ve lost count of how many times I’ve visited Hangzhou, but this was my first stay at the Hangzhou National Guest House. Years ago, I dined at the Ziwei Restaurant and was already impressed by the hotel's gardens. The fact that the hotel exclusively boasts such a large expanse of stunning West Lake scenery alone makes the room rate worthwhile. This time, my husband and I were on a leisure trip, and we deliberately chose to travel on a Monday to avoid the crowds. The front desk attendant, a sweet-looking young lady, proactively upgraded our room, which was a delightful surprise. We originally planned to stay for just two days but ended up extending our stay for another two nights. Every morning, we’d wander through the gardens, and everywhere we looked was a postcard-perfect view. Even in winter, it was still a feast for the eyes. The hotel also offers travel photography services, and Yangzi, our photographer from Xiaowan Travel Photography, was very experienced, making the shooting process relaxed and enjoyable. We even visited the spots where Chairman Mao famously watched the snow and studied English, connecting with a great historical figure across time and space, which added even more charm to our trip. This journey left us with wonderful memories. Hangzhou, see you next time!"

"The hotel's location on Yan'an Road is very close to West Lake, making it easy to visit many attractions. There are also plenty of great restaurants in the commercial district, and I visited several popular 'influencer' spots which were very photogenic. West Lake itself is beautiful, though I only have some photos from my travels and none specifically of the lake. Next time I'm in Hangzhou, I'll definitely recommend this place to my friends."

"We checked in last Sunday and had an exceptional experience. Our room was not only clean but also spacious and well-appointed, ensuring a very comfortable stay. The toiletries provided were of high quality and complete, adding a thoughtful touch to our overall comfort. The breakfast buffet was a highlight – it offered a wide selection of delicious and fresh dishes at an affordable price, making it a fantastic start to each day. The staff, without exception, were polite, professional, and attentive. A special mention goes to Jiajia, the receptionist, who always greeted us with a warm smile and was genuinely helpful throughout our stay. Her friendliness truly enhanced our experience and made us feel valued as guests. In addition to the outstanding service, the hotel’s facilities and ambiance were impressive, contributing to a relaxing and enjoyable stay. We were also pleased with the efficient check-in and check-out process, which made our overall experience smooth and stress-free. We sincerely appreciate the excellent service and hospitality provided during our time here. Keep up the wonderful work! Thank you for making our stay so memorable."

"This hotel boasts an excellent location and environment, perfect for family trips with seniors and children. We stayed for two days over the weekend, and there was no need to venture out; we simply ate, lived, and explored within the hotel's beautiful grounds. I've previously stayed at hotels on three sides of West Lake, including the West Lake State Guesthouse, but I won't choose this area again. The transportation access is quite inconvenient. Most rooms likely don't offer lake views, though it's not a far walk to the lakeside. The hotel facilities are decent and well-maintained, with all the essentials. The toiletries are Guerlain. In my room, the toilet lid would cover the flush button when lifted, which was quite annoying. The room's door lock was also temperamental; the deadbolt wouldn't engage. I'm unsure if the air conditioning is centrally controlled, as I could only adjust the fan speed, which led to me sweating indoors in the middle of winter, unable to even use the duvet. Because the room was so hot, there were also mosquitoes in winter, more than one buzzing around. The hotel service was convenient, with golf carts available for transport around the grounds. The room cleaning was also well done. However, it seemed they were reluctant to provide extra slippers during a multi-day stay, which wasn't ideal. We arrived on Sunday morning, and the hotel was extremely busy. They wouldn't allow early check-in, and we waited a long time. Even after an expensive and unappetizing lunch at the hotel's Peony Pavilion, we still couldn't check in. The customer service representative who assisted me added me on WeChat but then didn't reply to messages or answer calls, citing busyness. I then wondered, why add on WeChat if they're not going to respond? Is it just for a good review? Are customer needs and privacy not important? When booking this hotel, several services were bundled, such as travel photography, and upon arrival, we received several vouchers for the buffet dinner, café, and lunch. In reality, the hotel's dining is mediocre and primarily expensive. If you want to savor Hangzhou's local cuisine, I suggest finding an old reputable restaurant outside. The hotel also offers boat tours starting at 10 AM, which are ridiculously expensive; over 200 yuan plus a service charge, and require a reservation, while the most luxurious painted boats at the lakeside dock only cost a few dozen yuan. There are also afternoon garden tours and options like ordering fruit pillows. I recommend the hotel reduce these scattered extra activities and offer more competitive pricing!"

"The hotel boasts an excellent location, very close to West Lake. It's also quite convenient to walk to Broken Bridge, and being in the city center, it's near shopping malls and plazas. The hotel facilities are comprehensive. I had done some research online beforehand regarding the service. The front desk staff were very friendly during check-in. The room was also satisfactory, and when I needed assistance adjusting breakfast, the front desk handled it promptly and effectively. Breakfast was incredibly rich and varied. They offered steamed buns, mixed noodles, and freshly squeezed fruit and vegetable juices. The breakfast was a healthy mix of Western and Chinese options."

"The location is excellent! Downstairs, you'll find the old-school Jiefang Department Store and Intime in77, along with the Jixianting pavilion and the musical fountain at West Lake. Wushan, and Hefang Street are also not far, just a short taxi ride away. It's super convenient for dining, entertainment, and shopping. The room has great natural light and offers views of West Lake, Chenghuang Pavilion, and Leifeng Pagoda in the distance. If you're visiting Hangzhou and just want to explore the city center, this is a fantastic choice."