Hotel dengan Wifi di Anchorage

"The front desk person was pleasant and changed our room when I requested a different room. But there was only one person runnign the desk, calls, and requests. The rooms were small and not updated."

"房間非常時尚、舒適！房間內提供咖啡、茶、也有熱水壺。沐浴備品超級香、服務人員也很親切。唯一缺點是靠近馬路側的房間能聽到外面車聲、滿吵的。"

"I was pretty disgusted to see the N word written in dust on the window in our suite. The food was overpriced and was definitely nothing special. Didn't matter after dinner though; there's no microwave to reheat left overs, and with how cold our room was, our food got cold and hard pretty fast. The wallpaper is coming off the wall, the hooks are coming out of the wall, we had the heat on friday-sunday but could never get it up past 68 degrees despite it being on for days. The water got shut off while we were there, parking was crowded/limited. We booked a room for 5, only to be put in a room with only 2 beds and told they couldn't provide us with a cot because of fire hazards; after complaining that I'm not putting my child on the very used/old carpet, they upgraded our room to include a couch for my 3rd child. The pool required a reservation but they didn't check reservations and the pool was over crowded. I was REALLY uncomfortable with how secluded I was from everyone when going to the locker room... it felt like the perfect spot for someone to catch a woman or child off guard. Everything is very old or outdated or broken in one way or another, and everything was VERY overpriced. If they want to claim they're a resort and charge resort prices, they need to start looking like a resort. Next time we need a weekend getaway, we'll be going to Denali instead!"

"The hotel was nice, clean and conveniently located to everything we needed. It was a short stay but very comfortable. Would recommend to others and would stay here again if I ever return to Anchorage."

"The most iconic hotel in Anchorage, I had to stay even if I could only afford one night. Everything was good, the room was a bit small. Definitely paying big city prices for little old Alaska, which can feel like price gouging."

"We found the staff to be exceptionally friendly and helpful    Our room was clean well appointed and spacious.  I missed having a microwave but otherwise our stay was great"

"Room is clean, essential items are all available. Blackout curtains are effective. Only a 15 minute walk from the train station. Easy access to both downtown and the shore. Staff is friendly, though there is sometimes a short wait to talk to the staff."

"This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom."

"Perkhidmatan meja depan sentiasa bagus. Saya pernah melihat pengawal keselamatan kadang-kadang. Bilik besar dan terbuka serta mempunyai dapur kecil dengan peti sejuk & peti sejuk bersaiz penuh."

"This hotel saved my life late at night they were willing to give me a roomie even though it was not in the computer as available because there was a small problem so they gave me a pretty good discount I am very pleased with their service"