Hotel Anchorage dengan Bar

房間非常時尚、舒適！房間內提供咖啡、茶、也有熱水壺。沐浴備品超級香、服務人員也很親切。唯一缺點是靠近馬路側的房間能聽到外面車聲、滿吵的。

The most iconic hotel in Anchorage, I had to stay even if I could only afford one night. Everything was good, the room was a bit small. Definitely paying big city prices for little old Alaska, which can feel like price gouging.

房間看起來非常乾淨舒適，但是第二天我們被咬了並發現了蟲子（bed bug）。感覺是之前做過清理但是反覆了。前台馬上給更換了房間。非常感謝！希望酒店給與足夠的重視，採取更好的措施。比如使用防蟲床套和可以水洗並高温消毒的被褥枕頭。

位置一般 ，服務不錯 ，前台很友好，房間設施衞生還可以 。有室內、室外停車場 ，停車場到酒店要在室外走點路。

地點方便、服務很好、附近餐廳、咖啡店很多

This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.