Hotel Anchorage dengan Tempat Letak Kereta

The front desk person was pleasant and changed our room when I requested a different room. But there was only one person runnign the desk, calls, and requests. The rooms were small and not updated.

We enjoyed our quick stay - I appreciate the friendly staff & the cleanliness of the rooms and lobby areas.

Booked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed. Rooms are warm and bathrooms is clean.

Lovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)

Staff are nice. They pick us up from the airport and drop us off to the airport. They have a good size ref and good microwave that heat fast. I just want to suggest to add eggs or any meat like sausage, bacon in their breakfast. Other than that, overall stay was pleasant.

This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.

酒店距離機場很近，開車10分鐘。夜晚比較安靜，我們住了5天，沒覺得被打擾。酒店附近有很棒的韓國和日本餐廳，很美味，餐廳食物性價比不錯。酒店房間不是很大但夠住，設施比較老舊，洗手間居然沒有排氣扇。早餐的品質不錯但品種單調，每天的食物都一樣。連吃5天很枯燥。每天都有韓國旅行團入住。酒店的性價比總體還可以，如果有更好選擇，我下次不會再住這裏。

The hotel provides a free airport shuttle, which can need some time but provides great value given the distance from airport to town. American style breakfast was ok. Room was a bit overheating but they had heater and AC in rooms so that was ok. Also pool with rather cold water and gym as valuable addons. Service was good.

Strategic location hotel, near airport with airport shuttle, and affordable price. Some restaurant nearby. The staffs are friendly and helpful, breakfast complimentary. Room spacious, clean and nice.

The room was quite adequate and clean. However, we were promised a shuttle to the airport but the next morning were told there was no room for us so we called uber. A bit unsettling since we needed to be at the airport for a very early flight