Cari Hotel 3-Star di Anchorage

Kathryn is such a wonderful host as I feel like at home. She’s warm n helpful from calling reliable taxis to recommending her favorite eating place…she even prepared a ‘sumptuous’ breakfast for us to catch our early morning train. I’m sure I’ll be back again when I visit Anchorage.

공항 셔틀 버스가 있다고 명시 되어 있어서 예약을 했지만 공항 셔틀이 없었습니다. 결국 리프트를 불러 이동했습니다. 참고 하시길 바랍니다. 조식 포함 가격이었으나 조식은 매우 간단하게 제공되는 수준이라 크게 메리트를 느끼지 못했습니다. 오히려 공항과 매우 가깝고(차로 10분) 주변에 아주 맛있는 베트남 식당이 있다는 것이 이점입니다. 가격 대비 만족도가 낮아 추천은 어렵습니다.

The Dimond Center Hotel was a fine hotel.  It was clean, comfy, and has a great location.  The free airport shuttle is also very nice.

Easy to book and check-in. Room was spacious and reasonably comfortable. Breakfast was OK. Sofa bed was a bit too saggy. Overall, good and will consider again when needing a room in the area.

房間看起來非常乾淨舒適，但是第二天我們被咬了並發現了蟲子（bed bug）。感覺是之前做過清理但是反覆了。前台馬上給更換了房間。非常感謝！希望酒店給與足夠的重視，採取更好的措施。比如使用防蟲床套和可以水洗並高温消毒的被褥枕頭。

The room is not very clean. Staff and friendly and helpful.

Room is clean, essential items are all available. Blackout curtains are effective. Only a 15 minute walk from the train station. Easy access to both downtown and the shore. Staff is friendly, though there is sometimes a short wait to talk to the staff.

早餐表現正常，阿姨熱情招待；房間乾淨整潔；距離機場幾分鐘車程；停車免費，有穿梭班車；浴缸下水有點慢，整體滿意

This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.

Strategic location hotel, near airport with airport shuttle, and affordable price. Some restaurant nearby. The staffs are friendly and helpful, breakfast complimentary. Room spacious, clean and nice.