Abeer Alabdalwhab
16 April 2024
A more than wonderful hotel. I wish I had known it before. When we arrived, the employee, Mr. Cüneyit, was at the reception. He was extremely polite, cooperative, and had a smiling face. He completed the check-in process for us perfectly. And the rest of the employees were at the service of other guests at the same time. At the moment, everyone was doing their best work. The suite was clean and not worn out, and the view was very beautiful and overlooked Istanbul Mall. The suite was on the 31st floor, but I did not feel a problem waiting for the elevator, as there were many elevators. At first I booked for two days, then I extended the reservation. I made the decision to book this hotel every time I visited Istanbul, as I found comfort there. Thanks to God first, then thanks to everyone in the hotel.
I stayed at the hotel for 4 days in a row, and throughout my stay, the service of the reception staff was extremely cooperative and respectful. Unfortunately, I did not recognize their names, but from here I thank them all... Yes, this is the first time I have stayed at Rotana, but it will definitely not be the last, God willing.
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