World Heritage Hotel Istanbul

What a friendly team. I arrived late night, and Omer was there to greet me at the taxi at 2 in the morning. He helped with with the check in and the luggage and got me settled nicely. In the morning, Murat took excellent care of me and introduced me to the lovely cafe team, special mention to zahida, and how could I forget, Oscar, the hote cat. There was also a very helpful and friendly young man that speaks Arabic, sadly I forgot his name. Thank you, I’ll be back.

It was the best experience as service, people care and sharing valuable information! Great location- 2 minutes walking distance from Hagia Sophia, and Blue Mosque, 5 minutes from TopKapi Palace. Very good transport service from and to airport! I recommend it!!!

We loved this boutique hotel! Clean, fresh and wonderful service. The location was outstanding. Right across from the Blue Mosque and walkable to everything in old town. We loved everything about this hotel!

The big draw of this hotel is its location. It’s right in the middle of Sultanahmet, close to Hagia Sophia, the Blue Mosque, the Grand Bazaar and literally 15 meters from the tram stop that connects you to other parts of Istanbul. In term of the rooms, they’re fairly basic. Simple, clean beds and bedding, a good shower and toilet, and decent Wi-Fi. However the primary reason for my 5 stars is the exemplary level of service I received from Musa and his staff. I’m fortunate to have traveled widely and Musa’s service was some of the best I have received anywhere in the world. From cold water to hot drinks, a more spacious room, to local knowledge and tips, Musa went above and beyond in his excellent level of service. Even after I had left the hotel, he sent someone with me to help procure a tram ticket and then made sure that the hotel contacted me when I left an item behind in my room. A truly exceptional customer experience!

Excellent hotel in the heart of Sultanahmet, the historical district of Istanbul. Very friendly staff, clean and pleasant. The hotel itself is a beautiful Ottoman era building. Easy walking distance to the Aya Sophia, Topkapi Museum, historical hammams (bath houses), Grand Bazaar, multiple other important historical sites, restaurant district. etc. The staff are very helpful. I travel to Istanbul frequently for business and stay here because I love the location, but this is a good hotel if you are coming for the first time because you can base here at the hotel and not worry about anything - just walk out the front door and explore Istanbul.

The hotel, the location, and all the staff were super helpful and friendly. The manager Yunus looked after us during our whole stay, providing great recommendations on where to go and how to make the most of our short trip, even arranging the bookings for us. The staff was absolutely great with exceptional customer service!!! Kudos to them. Great location, delicious breakfast.

From the moment we arrived Yunus, Fateh and all the staff were very friendly, welcoming and extremely attentive. We stayed for 5 days here and it was the most amazing experience. There was 24 of us and found the location of the hotel perfect. We had one elderly couple and a disabled child, the hotel had brilliant amenities. The breakfast was absolutely divine as it was a huge spread of everything which meant there was something for everyone to enjoy. It was very close to all the well known landmarks. The hotel was clean throughout. We will definitely book again. We cannot thank the staff enough for making our trip such a delight

Highly recommended .. clean and well managed .. facilitated with Air-conditioning , hot water , free WiFi and the location is superb. Staff are so friendly and cooperative. Mr. Yunus was particularly very supportive.

Because it was our first time in Istanbul, we could not have asked for a better location however the hotel itself was absolutely HORRIBLE, and that is an understatement. We were placed in a room underground where there was not a single window to let in fresh air or see the sunlight. It made it incredibly difficult to wake up in the morning because it always felt like night time down there in the den. We were told their family rooms were all underground however it said NOTHING about that online because if it had, I can assure you I would have NEVER booked with them. There were two queen beds, one twin bed, and a couch leaving the room extremely crowded. We are a family of five, and there was only one small and narrow closet to hang up some of our belongings. My three children had to keep their things in the suitcases for the full two weeks we were there. The bathroom was a literal box, there was not even room to leave our toiletries in there on the counter or anywhere else. They always kept three bottles of shampoo, conditioner, body wash, and lotion. We are FIVE PEOPLE in the room so obviously that is not enough. I asked the conceded night concierge NUMEROUS times if he could give me an extra bottle or two and I was ignored EACH TIME. The young lady and the concierge who didn't speak a lot of English were extremely friendly which made the stay slightly more tolerable. The rooftop was nice but I am sure there are far nicer ones in Istanbul. We will surely NEVER be setting foot back to this hotel again.