Hotel Sheraton di Istanbul

Отель великолепный, но вокруг территория не облагорожена. Идет строительство метро, все перекопано. Прогуляться невозможно. Все остальное выше всех похвал. Завтрак изумительный, огромный выбор всего. В номерах все чисто. Фото абсолютно соответствуют заявленным. Цена соответствует качеству! Молодцы👌

This hotel consistently delivers an enjoyable stay, featuring comfortable beds, spacious rooms, and contemporary bathrooms. A nearby shopping centre, Water Garden, offers a variety of dining options. The gym/spa facilities meet expectations. Over the years, I've stayed here four times, attesting to its appeal. However, the hotel's airport transfer service could use improvement. The van we were assigned for a second time, a Volkswagen, is in a state of disrepair with a very strong smell of cigarette smoke and bad ventilation with little air conditioning and one small window. Considering the transfer's high cost and the typical 1.5-hour commute in traffic, I found the experience uncomfortable. For future trips, I plan to opt for Uber XL or Blacklane for a more pleasant journey - we used a taxi to get back to the airport this time.

in Sheraton Istanbul, I had one of the best Holidays. the hotel is in the perfect location for holidays and business it's in the city and 15 minutes away from most of the historical attractions in Istanbul. The hotel team is a perfect want to make your stay perfect and they go out of their way to help and assist you. the front office staff is perfect, Ciler was very welcoming and we checked-in in a few minutes. Eren the concierge Agent will spare an effort or a question unanswered and will go out of the way to help you. Albert the Front office Manager is a gentleman and welcoming and helps you at any time. Yekta is number one and very helpful and really he is perfect for the Hospitality industry. at the breakfast Dinner, you will be welcomed by the Assistant Food & Beverage Manager Mr.Tansu with a gentle smile and welcome you. as well as the Food & Beverage Manager Mr. Onour will be waiting for you at the Restaurant Entrance to welcome you with a Charming Smile. At last, I must say the Door Man Mr. Hassan will never let you carry anything he takes it from you and delivers it to your room very quickly with a smile. Ojan the Guest Service Agent, goes out of the way to help you and meets you with a charming Smile. I must say my stay at Sheraton Istanbul was perfect and the team made perfect and they treat you like family. I would recommend it to all for Business & Leisure. The Management should be happy with such a team & Really I'm Writing this after a bad experience in another Hotel but Sheraton Hotel team made up for me and I had a perfect Holiday and I will come again to Istanbul and I will stay again in Sheraton Istanbul. Good Luck Guys and thank you for the perfect Stay. Elie Tohme Room 1206 I love you all the Great team, you made my stay perfect and you are all professionals and really

Great location, secure, top bar and restaurant on site. Rooms are just perfect, the shower and the bed are lush.

The worst hotel I have ever experienced! Missed my connecting flight and so my children were already tired and irritable, but was trying to comfort them that it's not such a bad thing to be in hotel in Istanbul. To be honest for a 5 star Sheraton hotel - by far my worst experience ever!!!! It looks beautiful and well, but reality is different. The basics such as tv, wifi, telefoon, didn't work that evening. they had sent technicians for 40 mins in room, until I requested the manager for another room. Room got changed. My room key didn't work half of the time, had to leave kids in my room and run up and down to change key. I am milk and egg intolerant. For them to understand this, seemed very impossible to fix a meal....had to cross a dangerous crossing next to hotel to get to the mall to get my basics (clothing for that evening, charger etc) Next day mentioned a complaint to manager. The manager was trying to talk to me smoothly, but didn't do a thing to make us at ease. He had mentioned that his wife is delivering a baby soon and that he is sensitive towards childen. He then wanted to present a little gift....but then didn't appear at all:) wasn't expecting him anyway....It's also such a men's world in there. You feel like you are taken for a ride perpetually, system in that hotel is sooooo bloody messed up!!! We had organised a driver during our one day in Istanbul, which then took us for an extra 30 mins ride as well. All in all the worst, hadn't eaten one good meal either. For me this should get a zero!! Thought I should warn people at my end.