Hotel berhampiran Süslü Sk. Parkı, Istanbul

This is my 25th visit to Istanbul and my first stay in this strange hotel. We arrived yesterday and there was no one to receive us; we had to wait for a couple of minutes until someone showed up. The man at the front desk was quite confused about our reservation. We had already paid in advance for our reservation and showed tht vouchers but he was asking for money even though it was sorted out after a while. This morning when we went for breakfast, the variety was very low. Then I asked for Menemen ( a famous Turkish dish usually served for breakfast made of eggs and tomatoes) the girl said that they can do it for extra charge. You never ever hear this from any other hotel in istanbul even 2 star ones. I’ve stayed in many different hotels here but this was absolutely ridiculous. Funnier than that was when I asked for a bottle of water and again I had to pay. Then I asked them to put the menemen and the water on my room bill but they said it’s impossible so I paid right then. Now listen to this: tonight, I called the room service and asked for a plate and a knife. The man on the phone said he’d do it for 100 TL. 🤯🤯🤯🤯🤯🤯 Lastly, The toiletries in the bathroom are expired and have turned to disgusting thin liquid. If you book this hotel, you’ve thrown your money away. However, the only positive thing about the hotel is the nice staff who politely keep saying: sorry but it’s impossible. It’s late at night and I’m too sleepy to go through other detailed stuff. This is a 4 star hotel, not deserving even 1.

he staff, particularly Liza, were incredibly friendly and accommodating, making me feel truly welcome throughout my visit. The level of cleanliness in the hotel was impeccable, and it was evident that they prioritize maintaining a pristine environment. The breakfast provided was not only delicious but also offered a wide variety of options to suit different tastes. Overall, my experience was fantastic, thanks to the friendly staff, excellent cleanliness, and satisfying breakfast offerings at the Grand Lark Hotel.

Personel ilgili ve güler yüzlü . Çözüm odaklılar. Üç gün konakladık ve kendimizi evimizde hissettirdiler . Rezervasyon süreci hızlıydı. Otele gelip odamıza geçene kadar ki süreç oldukça profesyonelce yönetildi. Odamız temizdi ve bir ihtiyacımız olduğunda yardımcı olmak için bekleyen samimi housekeeping personeli vardı. Çok memnun kaldık. Tüm ekibe Teşekkür ederiz :)

Добрый день! Отель в 5 минутах от метро расположен Отель маленький на этаже два номера. Очень удобный матрас, высыпаешься на 100%. Есть все , но большая просьба к Управляющему, пожалуйста добавьте столовые приборы и кружки. В ванную комнату повесьте крючки для полотенец и в душевую комнату полочку под шампуни. Спасибо персоналу отеля за отзывчивость, все пожелания и просьбы старались выполнить. Огромное спасибо. Отель советую.

Bina yeni, rahatça konakladık. Standart oda bile süper . Fotoğraf çekilmeyi sevenlere tavsiye ederim. Esterik görünümlü bar, restaurant ve lobiye sahip. Personel ilgisi şehrin en iyisi 🙏🏾🤍 restaurant personeli , önbüro personeli en üst düzey alakadar . Biz çok memnun kaldık tekrardan çok teşekkürler ederiz

Ich war schon in mehreren Hotels in der Stadt. Und ich schaue immer nach low budget Hotels, weil ich dort sowieso nur schlafe und dann gehe. Und bisher war es immer schlechter als man dachte. Aber bei diesem Hotel war ich mehr als zufrieden mit dem Zustand des Hotels selbst. Es ist zwar weiter weg vom Zentrum, aber mit der Metro oder Taxi erreicht man sowieso alles easy. Bis zur nächsten Metrostation sind es 20 min Fußweg. So wie der Manager des Hotels mor erzählt und anhand von Fotos auf seinem Handy gezeigt hat, wurde das Hotel vor einigen Monaten erst eingeweiht. Es ist also sehr neu. Soweit ich mich recht entsinne, ist es Anfang 2023 eröffnet worden. Die Einrichtung ist wirklich schön und modern gemacht. Die Preise sind wirklich wunderschön. Ich habe für 6 Übernachtungen grade mal 150€ gezahlt. Ich war alleine übrigebs. Es ist nicht wirklich was los dort, die Menschen kommen, schlafen, essen und gehen Also ist es sehr ruhig. Auch die Umgebung ist ruhiger als im Zentrum. In der Nähe steht eine Moschee, aber die Wände sind so gut verdichtet, dass ich nicht von den Gebetsrufen am Morgen geweckt wurde. Die Aussicht aus meinem Fenster war einfach nur wunderschön! Ich war auf der 4. Etage. Man hat richtig schön die Skyline gesehen. Es gab 24 Std Rezeption👍 Und die Mitarbeiter waren soweit auch nett, mit einem der mitarbeiter und dem manager habe mich auch länger unterhalten. Jeden Tag wurde aufgeräumt und es was schön sauber. Bisher bestes low budget hotel👍👍

Burada çok kez konakladım fakat bu sefer hiç memnun kalmadım. Odada yaşlı bir kadına ait saçlar her yere dağılmış vaziyetteydi. Temizlik başarısızdı. Sıcak su sorunu vardı, duş alırken ve bulaşık yıkarken su aşırı soğuyor ve ısınıyordu. Normalde yastık seçen bir insan değilim, sert, yumuşak, yüksek, alçak fark etmeksizin tüm yastıklarla uyuyabilirim. Odaya tıka basa doldurulmuş, başınızı abartısı 45 derece açıda bükecek kadar bir yastık konulmuş. Yastıksız uyumayı tercih ettim.

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

I have booked at Pera orient hotel because it offers what I want from an hotel during my travels and the feedbacks were in its favor. Just after my booking was done I stumble on a negative review that was posted on trip advisor. I was worried about my choice. But when I went to Istanbul and stayed there, I felt compelled to share my own experience, which was entirely different and absolutely fantastic! I believe it's essential to give credit where credit is due. First of all , if you are seeking a resort , Pera Orient is not a resort and it never claims to be one! My stay at Pera Orient was comfortable and pleasant. Upon arrival, I was warmly greeted by the friendly and attentive staff, who made their best to help me in every possible way and to answer my queries during my 5-day long stay. Their warm smiles and genuine willingness to assist truly set the tone for my stay. The location of the hotel is ideal. A 6 min walk from the hotel takes you to Taksim square where you can take the Metro or bus to reach your desired destination. And it allowed me to make regular daily walks on istikal street . The street is a little narrow yes, but there are plenty of hotels all around that I have never felt scared or unsafe ( as it was mentioned in the negative review). And I always took the upward direction then turn right towards taksim. I was greeted by a spotless clean room with a tasteful decor. The bed was incredibly comfortable, The housekeeping staff was attentive and meticulous, making sure that my room was impeccably cleaned each day. Coffee and tea were left daily next to the kettle (sometimes with a bottle of water). When I will visit Istanbul again , I will definitely chose Pera Orient to stay in.

Hi Me and my wife we came to Instanbul for clinic surgery. Due to the clinic messed up the hotels , we have been send to Centro Hotel. We arrived at 9.30 in the reception and since that hour we have been checked in at 14.00 in our rooms. Since we’ve paid , we should’ve be entitle for the breakfast. Unfortunately no. So me and my wife we have to pay to can get breakfast. The reception staff very very rude. They don’t care and all the time , but their excuse “ we don’t know nothing “ We explained to the reception that we are staying 2 days, after we check out , going to the hospital and after 2 days we will come back to check in. We went hour the first day , we came back we went upstairs , couldn’t open the door , went to reception apparently we have been checked out without to get informed( money , luggages left in the room) Went to the reception “ typical answer : we don’t know nothing “ The receptionist very rude . In the end we have checked in again. Coming back from the hospital , of course we haven’t received the same room , ok no worries , but again very upsetting we received the awful room( toilet door broken , sink drainage smell very bad , walls dirty , furniture chipped ) - suppose to be 5* hotel. Not really I was talking with the reception , nothing has been done. After 1 day I went again downstairs and finally they change our room. Not very impressed. Asked for an extra pillow - 1 day to get it. Food at the hotel- stay away - very expensive and not impressive. Answer for the management: Yes I have complaint and raise my complains, but it takes a while to be solved. In one word , try to avoid this hotel. Disappointed.