Hotel berhampiran Shiraishi Seikaten, Karuizawa

離輕井澤車站步行15分鐘的路程，房間很大，榻榻米睡着也很舒服😌 酒店有租借自行車🚲服務，按小時或全天收費1100/天。好像沒有電動自行車，去了趟星野度假村，高原教堂那邊，上坡下坡的，最好選擇電動自行車 房間沒有浴室，沐浴需要去大浴室 總之來輕井澤選這裏還不錯

It suits those who purposely go for skiing and family trip. It closes to the rental shop of skii equipment and skii entrance. Even you can go back to hv lunch in the mid day. Hot spring is until 23:00 . No vending machine in the bldg

The property is very charming and the photos shown are true to actual. Location is a bit far from the station so best to arrange the shuttle bus service or take a cab. Room is neat and cosy and the private onsen is a nice bonus. Breakfast is lovely and the fresh vegetables were amazing however the dinner was a let down as it wasn’t served in the restaurant. Instead we were provided with a voucher for redemption at the bar. The food is just average, beef was not very fresh, and your clothes and hair reek of smell after dinner as they cook the food right at the bar.

Very good service. . Excellent location within 5 minute walk to shopping and dining area. Room and water pot a bit old.

The front desk 竹村, on June 18th 10:50, she told us there’s no pick up service after check out (there is), without offering any assistance to deliver our bags to the station. We feel that the staffs are poorly trained when it comes to the hotel facility nor their communication skills. The hotel itself is highly enjoyable especially the hot spring! Everything is brand new and the surroundings are epic! I’m sorry to have to minus one star because of 竹村’s poor reaction to customers’ requests.

チサングループのビジネスホテル料金なのでゴートゥキャンペーンで、かなりお得に泊まれました。地域券も2000円分もらえてビールやおつまみを隣接するコンビニで購入し素泊まりより安く泊まれて良かったです。雲場池の紅葉を見たかったので前のりで朝早く行くために利用しましたが朝食付プランにして正解でした。美味しかったです！また利用させてもらいます

Arrival and Welcome Upon our arrival at the hotel, the staff immediately greeted us and efficiently handled our luggage straight from the trunk. The lobby was notably spacious, featuring a modern yet warm ambiance. To our delight, we were welcomed with delicious drinks that were perfect for the snowy day. The staff were patient and thorough as they introduced us to the hotel's facilities, making us feel truly special. Dining Experience The dinner consisted of delightful Western cuisine, with every dish tasting superb. Despite not being fluent in English, our waiter was cheerful and made every effort to engage in conversation, enhancing our dining experience. A small note for future visits: the heating was a bit strong during our meal, making it slightly uncomfortable. Breakfast was a diverse buffet with numerous healthy options—so many that we couldn't try them all! Both meals were enjoyed by a window, providing us with beautiful views of the hotel surroundings. Room and Amenities Our room was a fusion of modern design and practicality, offering ample storage and bright spaces. It was impeccably clean, and the bed was extremely comfortable. We had a river view room; although the river was mostly obscured by snowy trees and had a low flow due to winter, the snowy landscape compensated beautifully. Public Onsen The hotel features a public onsen, which we unfortunately missed due to its early closing time and our own exhaustion. This was a slight disappointment as we were looking forward to experiencing it. Special Moments On our last day, when retrieving our car covered in snow, the staff offered to clear it for us. Opting to do it ourselves for the fun of the experience, the staff enthusiastically captured videos and photos, turning a simple moment into a cherished memory. We absolutely loved our stay at this hotel. The attention to detail, the proactive and friendly staff, and the overall quality of service made our visit unforgettable. I have already recommended this hotel to a friend visiting Karuizawa this summer, and we plan to return ourselves on our next trip. Rating: ★★★★★

二度目の滞在で今回は2泊しました。 1泊はファミリールームに滞在しましたが家族3人で過ごすには十分な広さで、とても快適でした。 バルコニーからは自然に囲まれたゴルフコースと浅間山を望むことができ、心が落ち着きます。 こちらのホテルは別館にある温泉が素晴らしいです。 天気の良い昼間には浅間山を見ながら湯船に浸かれてとても気持ちが良いです。 朝食ビュッフェでは感染対策がしっかりとなされていて安心して食事ができました。 フルーツジュースがおかわりするほど美味しくて好きです。 ホテルスタッフは物腰が柔らかく、すれ違う際には挨拶をしてくれる方々ばかり。 とても気持ちよく滞在することができました。

อาหารดี มีให้เลือกเยอะ ห้องพักกว้างขวาง สิ่งอำนวยความสะดวกครับ ประทับใจครับ

Stayed here for 3 nights as I was attending a wedding at nearby Komoro. The hotel is newly renovated and conveniently located right next to the Sakudaira Station. Lots of good food options nearby. The sushi restaurant behind the hotel is highly recommended.