Hotel berhampiran Duval Street Pocket Park, Key West

チェックインの方法が斬新なかんじで、少し驚いたがロケーションはよく、建物も可愛らしい感じだった 朝ごはんも部屋で食べられるので楽でした！

Best place so far that I have stay.  the only issue that we found is that there’s no icemaker other than that excellent place to stay.

This is a photogenic resort that doesn't quite live up to its projected image. There are basically four small pools, each surrounded by an outdoor ”room” made up of lovely subtropical plants. While this is quite nice, the resort has many, many guests, and you may have to pool hop a bit to find one that hasn't been taken over already. As well, the pools close at ”sunset” with no warning. My family was locked into the pool area by staff while there was still about an hour of daylight. Not only was the policy ridiculous--most hotel pools are open well into the night--but the arbitrary definition of sunset and the staff's decision to lock the gates and leave without a word to us was bizarre. We had a two-bedroom, two-bath apartment-style accommodation with a balcony. No real issues with this, but we thought (based on photos) that were booking a space with hardwood floors and received carpet. The furniture was basic rather than high-end, and it felt like the website exaggerated the quality of the rooms and furnishings to make it match the price. Another thing they don't tell you is that your balcony will be quite close to the next one, and you will consequently be able to hear your neighbors arguing, smell their cigarette smoke, etc. It's definitely not comfortable to use the balcony at the same time as a neighbor. We like the water views and the comfortable hammocks. As well, despite the drawbacks of this place, most rental rooms available in Key West are teensy-tiny single rooms barely bigger than a bed. It was nice to have sufficient space and multiple bathrooms, but I wasn't really into the ambience at this resort, especially after dealing with the staff's pool screw-up. Our stay did not feel relaxing after that experience. This place is located on the outskirts of Key West, by the way, but it is fairly close to a few convenient restaurant and shopping options. You can take a rental car into Key West and park for the day, then walk around.

Hotel had a great vibe, filled with plants and was very colorful in the lobby, a true feeling to the name, Havana cabana. The pool was the best part, so clean and had inner tubes to float around and relax. Two complimentary drink passes during check in was a plus. Food was excellent for lunch and breakfast. We went as a family trip so the only downside was there weren't a lot of kids. At one point we thought it was ”adult only” but then towards the later afternoon we started to see more kids. Rooms were clean and service was good. Definitely will stay again.

Perkhidmatannya hebat, kami mendapat semua butiran di meja bersama dengan kupon minuman percuma. Lokasinya sangat bagus, isteri saya menyukainya semasa menginap. Sarapan percuma semasa waktu Covid adalah satu lagi kebaikan semasa menginap. Biliknya sangat kemas.

Hotel is clean and not too crowded. Free flow of bottled water. Comfortable beds. Should have given free breakfast though for the price we paid.

Hotel com quartos confortáveis e limpos e instalações limpas e bom café. Tive um sério problema no ckeck in, pois minha reserva era para 5 pessoas, incluindo uma criança de 10 anos, e a atendente disse que os quartos para essa confirguração não estavam disponíveis e que a única solução seria alugar um novo quarto. Apesar de nao concordar Assim fiz para não gerar conflitos no passeio e pensando em resolver com a Trip posteriormente esta situação mas ao entrar no primeiro quarto percebi que poderia suportar minha família e retornei á recepção mas com outra atendente, pois já havia sido trocado o turno, solicitando o cancelamento do segundo quarto, o qual foi atendido pela atendente, que me informou que não haveria nenhuma cobrança extra e que o cancelamento havia sido realizado. Ao efetuar o check out, a mesma atendente que fez o ckeck in estava novamente a serviço e me cobrou novamente pelo segundo quarto dizendo que ele havia sido separado para mim e que obrigatoriamente eu teria que arcar com os custos. Somente após muita resistência e contestação minha esta atendente concordou que não havia débito pelo segundo quarto autorizou o check out. Vale informar também que não foi uma pessoa simpatica e gentil, porém até o momento este débito ainda está sendo cobrado no meu cartão de crédito e solicito o estorno desta cobrança.