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5-bintang

The Westin Bear Mountain Golf Resort & Spa, Victoria
4.3/5101 Ulasan

The Westin Bear Mountain Golf Resort & Spa, Victoria

Langford|4.24km dari pusat bandar
I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.

Cari Lebih Banyak Hotel

Perjalanan perniagaan

The Westin Bear Mountain Golf Resort & Spa, Victoria
4.3/5101 Ulasan

The Westin Bear Mountain Golf Resort & Spa, Victoria

Langford|4.24km dari pusat bandar
I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.

Cari Lebih Banyak Hotel

Termasuk Sarapan

The Westin Bear Mountain Golf Resort & Spa, Victoria
4.3/5101 Ulasan

The Westin Bear Mountain Golf Resort & Spa, Victoria

Langford|4.24km dari pusat bandar
I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.

Cari Lebih Banyak Hotel

Mesra keluarga

The Westin Bear Mountain Golf Resort & Spa, Victoria
4.3/5101 Ulasan

The Westin Bear Mountain Golf Resort & Spa, Victoria

Langford|4.24km dari pusat bandar
I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.

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Hotel Berhampiran Tarikan Popular di Langford

Lihat hotel berhampiran tempat menarik yang popular di Langford

The Langford Station Off-Leash Area

The Westin Bear Mountain Golf Resort & Spa, Victoria
4.3/5101 Ulasan

The Westin Bear Mountain Golf Resort & Spa, Victoria

Langford|4.19km dari The Langford Station Off-Leash Area
I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.

Lihat lagi

Mill Hill Regional Park

The Westin Bear Mountain Golf Resort & Spa, Victoria
4.3/5101 Ulasan

The Westin Bear Mountain Golf Resort & Spa, Victoria

Langford|4.76km dari Mill Hill Regional Park
I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.

Lihat lagi

Costco Wholesale

The Westin Bear Mountain Golf Resort & Spa, Victoria
4.3/5101 Ulasan

The Westin Bear Mountain Golf Resort & Spa, Victoria

Langford|3.04km dari Costco Wholesale
I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.

Lihat lagi

Westshore Town Centre

The Westin Bear Mountain Golf Resort & Spa, Victoria
4.3/5101 Ulasan

The Westin Bear Mountain Golf Resort & Spa, Victoria

Langford|4.51km dari Westshore Town Centre
I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.

Lihat lagi

Lihat Ulasan Tetamu untuk Hotel di Langford

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The Westin Bear Mountain Golf Resort & Spa, Victoria
4.3/5101 Ulasan
I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.
Four Points by Sheraton Victoria Gateway
4.2/5115 Ulasan
At first glance the hotel is appealing and welcoming. They may be experiencing a lack in staffing as very evident when checking in to be stuck in a very long line with 2 employees only at the desk for 3pm check in time. Of my 30 friends all attending the same NYE event, none got their rooms on time. I waiting until 4:30 pm for mine putting me behind and lost time to use any amenties ie pool etc., or for preparing for a 6pm start for the party with the appetizers. Appetizers were very limited as the buffett also was. very basic food, ie. a salad bun basket, pasta dish, potato surprise, and an overcooked beef hip at the end of the table. Desserts were very limited also. The bar was also understaff for the numbers attending. Very long lineups and $9 a drink was certainly too steep. Sure didn't feel like the $85 plus tax tickets worth. The saving grace for this event was the fantastic band and terrific crowd I was with to ring in the new year.

Soalan yang Kerap Ditanya

Maklumat Perjalanan Setempat

Harga TertinggiRM 4,336
Harga TerendahRM 472
Bilangan Ulasan415
Bilangan Hotel70
Harga Purata (Hari Bekerja)RM 1,092
Harga Purata (Hujung Minggu)RM 1,222