Hotel Pullman di Lijiang

Traveling with friends, we booked a villa suite for two nights. As soon as we arrived, we immediately felt the warmth of home. The concierge-style service was excellent, and the bell staff brought our luggage to the spacious and quiet room. A special shout-out to the front desk sister; her service was very good and enthusiastic, and she even offered us a complimentary room upgrade. The breakfast had a wide variety of options, and the rice noodles were delicious. However, the soy milk was made from powder; freshly ground soy milk would have been much better. While we were generally satisfied, I must seriously point out that for such a high-end and elegant hotel, the mattresses in the room are too old and significantly impact the quality. They are severely sunken, and after just one night, all of us were experiencing body aches. I strongly recommend replacing the mattresses. If I were to rate the facilities, the mattresses would only get one point!