Hotel berhampiran Centro Comercial César Canevaro, Lima

We picked the hotel because it has triple rooms and it’s reviews. However it’s not the great hotel reviewed 2 and 3 years ago. The good points for the hotel are the employees especially Tanya. The hotel is very clean and the location is great. Breakfast is below par. Only one cup and one hand towel was provided to a room despite the fact that we were 5. The espresso machine did not have cup or capsules for use. No water bottle was provided. It feel management looked to cut cost were posible.

This is not a 5 star hotel experience. Clearly the rooms need some modernisation. There is for example only fans and no temperature control air con. Our bedroom only had one bedside table. When we changed rooms things didn’t work and we had to get them fixed. However staff were very helpful. The bed was comfortable and there was a good sized wardrobe and shower. We had lounge access which was a much smaller area than we are used to and served a very limited food and beverage selection, however Oscar was a great host and did everything possible to make our experience better. We went to the gym but a lot of the equipment was faulty. It is limited but one treadmill out of the three had a non functioning ramp. All of the cross trainers were not working properly. We also had a meal in the restaurant which was average but again friendly staff. Thank you also to Clara who realised our experience had not been great.

The worst hotel we stayed at Lima, the front desk people did not know what they were doing and also did not help at all, I had to go back 3 times because my door key did not work and the lady say “I will send someone to help, you don’t know how to used it” at the end the guy who she send took me that the key was not program right. I ask for where can I get some dinner and they toll me that they did not know. The next night we walk to the hotel bar, a guy a the door didn’t let us in because they had a private party. We seat at a mini lounge area to get some drinks - or it was what we wanted but we waited over 45 minutes and ask the waiter if we could order and he tolled us “my shift is ending but I will send someone else” we waited 30 minutes more and no one showed up. We ask the front desk if there was a place where we can go and get some drinks to what they told us that we could take a taxi to Washington Park.

Super convenient. Just minutes away of walking outside the airport. Great for one night if you have morning flight the next day to save the hassle of traffic from Miraflores. Service was good and staff were very friendly.

Located in a safe and residential area. 20 minutes by taxi from the Mariflores area. The rooms are clean but in need of some refurbishment, particularly the bathroom. I gave a 5 star because of the service, I arrived early around 12.00 and I did not have to wait, I was also given a late checkout which was a plus. On both occasion Luis was helpful. When I arrived there was a gentleman at the door, I was expecting to get some assistance with the luggage but that did not happen. Apart from that the hotel is reasonably priced. Few minutes away there is a shopping mall with a selection of high street shops and few restaurant (nothing fancy!)

A great choice in the heart of Miraflores. A clean, modern and very quiet hotel close to everything. 1 block away from airport bus stop and 10 minutes walk from the beach. Rooms were serviced everyday and they were more than adequate, I stayed for 2 weeks and had no issues. Many cafes and resturants around the hotel, I did not eat at the hotel itself heover it seemed reasonable and many others did. Highly recommended.

Reservé 2 habitaciones standard para año nuevo 2024, una con cama matrimonial para mi hijo y para mí, y la otra con 2 camas. Y al momento de la reserva especifiqué que necesitaba que estén una al lado de la otra, o exactamente al frente. Cuando hice check in, fuimos a las habitaciones y la mía era cama doble y encima no estaban al frente, felizmente la señora de recepción pudo solucionar pero estuvimos bastante rato esperando. Luego, a las 5y30pm aprox llamo a Room Service para pedir la cena de mi hijo, me contesta un chico y me toma el pedido. Pasa 1 HORA, llamo para saber cuánto más iba a demorar y un señor de restaurante de muy mala manera me dice que no tiene ningún pedido y que no era su problema porque él acababa de entrar a turno. Me pareció una pésima atención y pésima forma de resolver un problema. Obviamente tuve que volver a hacer el pedido y esperar más, pero dejó mucho que desear la respuesta de su personal del restaurante e hizo que me amargue el momento. Finalmente, en recepción a la hora del check in preguntamos si Room Service atendería normal hasta las 11pm, nos dijo que sí. Cuando nos fueron a dejar la comida de mi hijo, volví a preguntar al mozo y me dijo que ya no tomaban pedidos porque estaban con la cena buffet. Entonces nos iban a dejar sin cena a mi familia y a mí, ya que al estar con un niño pequeño él ya iba a dormir y yo no iba a poder salir al restaurante. Después de insistir, accedió a tomarnos el pedido pero tenía que ser en ese momento (siendo 7pm, comida llegó 7y20) y lamentablemente tuve que cenar comida fría ya que recién pude hacerlo después de dormir a mi hijo a las 8y30pm aprox. Realmente no volvería al hotel por tener tantas malas experiencias en 1 solo día de estadía.