Yushui Hidden Villa

Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect. Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled. What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team. We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.

Special thanks to my housekeeper, Mr. Qian Liuping, for his service. The hotel is outstanding in all aspects of environmental services and sanitary facilities. I am very satisfied with this trip.I will also recommend it to friends and family around me.

長者孩子一同出遊，長者腿腳上下樓梯不太方便，竹溪谷進出都是接駁車、電梯，很滿意。房間寬敞雅緻，視野極佳，空氣清新。入住期間遇到雨天，起霧後宛如仙境，在雲霧飄渺的恆温泳池遊個泳，再回房間泡個温泉，整個人都放空了。還需要提的是，管家鄭盈服務不錯，人也很熱情，入住前就主動了解我們的需求，入住期間也是有求必應，長者的各種要求都積極的給聯繫和安排了，甚至連南山竹海的行程，也得感謝鄭盈管家幫忙聯繫，長者玩的不累，超預期的一次體驗，有機會會再來，看看天晴的竹溪谷，應該更美。總的來説，竹溪谷挺適合解壓放空，遛娃除了温泉還有游泳池和小童樂園，對長者也很友好，推薦。