Hotel berhampiran Clapton, London

Excellent customer service, great room with all we needed. Parking was brilliant value and easy to organise at hotel. Highly recommend , good access to transport as well.

Good value stay in this well-located capsule-style hotel. Right in the centre of Bethnal Green near the tube station, bus stop, museums, York Hall leisure centre, and various restaurants. Felt fairly safe for a lone female traveller. The compact Queen room was small, as expected, but well designed and did not feel too claustrophobic for one person. The bathroom was nicely decorated, clean and warm. Large TV with various apps (login required). Nespresso machine but no kettle or fridge. The room (on the third floor) looked straight out to the railway line and restaurants under the arches, but the soundproofing was excellent and the blackout blind seemed effective so I had a good night's sleep. Staff were helpful (providing me with a knife and fork to eat a takeaway, for example) but the self-check in/out was unnecessarily complicated, which meant the staff felt they had to be on hand to help guide you through it all the time anyway! Breakfast was included in my room rate but was a little disappointing - no decaffeinated coffee or herbal teabags, fairly limited hot food (bacon, scrambled eggs, beans and hash browns). However the pastries, cereals and so on looked good. Would stay again if a good price was available.

A lovely clean and modern stay in the heart of Shoreditch! Would recommend and stay again

I didn’t have that high of expectations when I booked this hotel it was a good rate for Central London and I knew the room would be quite small, but I was really delighted when I walked in. There was a really big reception area and a really nice bar. I was met by extremely friendly reception staff. The front of house staff couldn’t do enough to make sure I felt welcome. Felipe in particular went above and beyond. Because I booked directly with the hotel I was offered complementary wine and cheese in the evening before we headed out. This was not just your bog standard complementary wine and cheese. It was a full on spread and very very nice wine indeed! Big thank you to the staff and thanks for surpassing my expectations!

We stayed at this hotel as somewhere to sleep whilst we did some family trips in London. What made the hotel stand out for us was the staff. Unfortunately we were one of the last to come down for breakfast and the kids had set their hearts on croissants. They hotel had run out though and they were a bit disappointed as there wasn’t much else they fancied. One of the waitresses however came out with her own personal croissant that she had put back for her breakfast and gave it to my daughter. That was way above and beyond and so kind. Thank you so much!

Great hotel right we’re we needed it nice clean room ,good tv ,quiet,warm, with air conditioning,good shower,kettle in room but complimentary coffee machine downstairs that does hot chocolate! Complimentary breakfast that was spot on good quality ! All Staff are great. Parking is an extra if needed. That good I just booked again

Really nice welcome from staff both at the concierge desk and reception. Even a glass of sparkling wine on arrival in some lovely cut glass 'vintage' style glasses. I'm not normally a sparkling wine fan, but I enjoyed this one. I'd love to know what it was but I forgot to ask! Room was very nice, and based in the more modern 'Barlow' wing. Not quite the historic side of building alas - felt very much the servants quarters of the hotel! But room had charm still, and everything is of an incredible quality. Also in the room was a really lovely postcard with a welcome message on it, and a St Pancras themed chocolate bar, utilising some of the mosaic patterns from around the hotel and station in its design. I especially liked the 'hidden' plug socket on the bedside table, which was in the perfect place for my overnight charging stuff. It was also delightful having a very large round dining table in the room, it was nice to grab lunch downstairs, bring it back to the room and eat it at a proper table whilst relaxing in peace and quiet. The windows in these rooms do not open, unfortunately. It would have been nice to have had at least a vent option available to us, but the A/C did keep a fairly consistent temperature. Platinum benefits ended up being a slight room upgrade, and late check out. It was originally 3pm, but I checked again in the morning and 4pm was now possible due to some early checkouts - this was a huge relief as that extra hour meant we could have a much more relaxing day as it timed perfectly for our onward travel. As a platinum member, I was granted access to the chambers club. Wow. Simply wow. What a space! Easily the best lounge I've visited. Absolutely super, the staff amazing too. I was just sad I only really got to experience when it was just about to close for the evening, and the breakfast, and not any of the famous early evening selections. At the time of writing (March 2023) the Chambers Club is open from 0700 to 2200 with Breakfast from 0700 to 1100 weekdays, 1200 on weekends. The evening service is between 1700 and 2000, and Hors-d'oeuvre are served from 1730 til 1930. (It is self-service between midday and 1630). At breakfast the next morning a bountiful supply of anything you could think of at a breakfast buffet. The only disappointment was the eggs. I think a kilo of butter went into every batch. But. I’ve yet to find a single luxury hotel that does scrambled eggs correctly at the buffet so I cannot judge too harshly. And when that D'Longhi toaster goes to 'small electrical appliance heaven', I hope it gets replaced by a Dualit. I went on a self-guided walking tour of the hotel in the morning too with help from some of the staff by way of directions. The highlights being; The grand staircase, which is an engineering wonder in itself and worth the climb, And on the 1st floor you are rewarded with the painting of The Garden of Deduit by the Scottish artist Thomas Wallis Hay. And on the top floor, the most amazi

This was advertised as the only 5-star hotel in Canary Wharf. Location among all hotels is the best. Hotel itself is 4-star at best by New York standards, and 3-star by Hong Kong, Tokyo and Singapore standards. Not much attention to details but one could let them go. Manage expectations and all will be fine. If one is a discerning traveler who needs a true 4 to 5-star hotel to stay at, this isn’t the place to be. Otherwise it’s functional.

Another excellent stay, free upgrade to a recent decorated room. Noticed nee style plus by bedside have been changed which was always an issue. Friendly staff and bar area really good plus food options are good. Good pizzas