Hotel berhampiran Oasis Nature Garden, London

The room was basic but adequate. I don’t think there are renovations being done at the moment (June 2024) but we were on the top floor and in an old style room. I was generally clean but dirty marks on the pillows. The bathroom however, was really smelly and not pleasant to use. Top floor not for those with vertigo!! That said it was a great location and staff were lovely. I expect the renovated rooms will be lovely (and more pricey). Value for money in the room we had was good.

Interesting stay! I wasn't sure about the girl on reception as she didn't give me my suitcase at first, when I collected my bags. However, I just remembered I saw a ticket on the floor so she must have dropped it and I didn't realise it was mine! 😂 Sorry. My room key and TV had minor issues on my second night and the lift is a bit rickety. However, overall a pleasant stay for the price: decent location, clean, compact and cute room and okay breakfast (in a beautifully decorated little room with attentive staff). In fact the staff were all great really and are polite. So, I recommend. Thank you.

We use Royal National each time we visit London which can be a few times a year, in the beginning for location, (its a 5 min walk from Russell Square tube station, 10 mins from the British museum and 15 mins from Oxford Street) but now for its cleanliness and friendliness of the staff, this time we had a complimentary upgrade into a fresh new updated room, the beds are always comfortable and the room is always extremely clean nothing is a problem for the cleaning team and extras such as tea milk etc is always provided as soon as requested. The onsite pub is also a plus offering meals aswell as an outdoor seating area with large screen tv this time showing the euro matches, it wasnt loud or rowdy and being at the back of the hotel we heard nothing. We will continue to use the hotel for each visit we make to London.

Only 1 - 2 min walk from Russell Square Underground station. Comfortable bed and room is ok to fit in 2 adults and 1 kid. However there were insufficient room for us to open our luggage. We had to open the luggage one after one to take out our clothes. No drinking water was provided hence we had to buy from convenience store and carried back to hotel. Good thing is Tesco is only opposite the underground station. Wish to suggest to provide adequate trainings to front desk staff. When we checked in we were informed that our booking was canceled. (I have fully paid for the room upon booking) I showed to the staff the booking details but she still insisted our booking has been canceled, instead she asked me to call to the agent and get the agent to contact the hotel. I had no choice but to “follow her instructions” to do so. After 10 min trying to contact the agent (due to different time zone), the front desk staff called me “madam” many times from her counter (it was about 300m away and I was not aware that she was calling me), and told me that she has found my booking. When I asked the reason why initially the booking was canceled but now it was found, she did not answer me but to pass me the room key. After checked in to the room, noticed that both the lamps near the bed were not functioning and we called to front desk (only 1 light in front of the washroom was working). We were informed that the one who is able to fix it has left and we had to wait till the next morning to get the lamps fixed. Eventually they sent us a table lamp for that night.

Adalah tidak masuk akal bahawa daftar masuk bermula pada pukul 3 petang dan daftar keluar pada pukul 11 ​​pagi (ada orang mengetuk pintu anda pada pukul 11 ​​pagi). Anda membayar kadar harian dan anda tidak tinggal 20 jam pun. Bilik itu mempunyai peti sejuk kosong. Tidak ada air atau apa-apa, anda memanggil air melalui perkhidmatan bilik dan mereka memberitahu anda untuk mendapatkannya dari bar. Ia tidak masuk akal. Anda perlu mengambil air. Tiada selimut di dalam bilik

Ia agak dekat dengan stesen, jadi saya berasa selamat walaupun pada lewat malam. Bilik itu luas dan bersih. Saya agak bimbang tentang bau tandas, Saluran keluar di ruang katil tiada ruang di bahagian bawah Kerana mungkin tidak boleh menggunakan penukar besar Berhati-hati diperlukan! Kakitangan baik dan baik Saya mempunyai masa yang hebat!

Such a Great Location & the Staff is Amazing! It’s located right next to Kings Cross & Coal Drop Yards which is convenient. Check in is simple & they even let you leave your luggage for free if you get their early & after your check out. The staff is so kind, to the front desk, Maintenance, Cleaning Crew & Management. I love how the beds you can change the color of the Lighting. There are plugs for your phone & a locker to store your stuff. Also a bar to hang socks or a Towel. They have a huge lounge area where you can chill or work & a kitchen. Pretty big kitchen, great way to save $ while traveling! Bathrooms are always clean & always hot water. They have events throughout the week which is great for connecting with new people. You can tell the staff is like family here & genuine souls! Definitely suggest checking out this Hostel when traveling to London! My next trip into London, I’ll definitely be staying here. 💚

This was by far my favorite hotel in London! Great location with amazing views and Tesco is just 2 minutes walk away! It’s super convenient and clean! Front desk staff are super helpful and friendly especially Saim!!! She’s always smiling and ever ready to assist you with whatsoever you need! I’ll definitely be back ! Stayed for 2 weeks and annoyed every bit of it!!!!!!!!

I stay with the IHG group every week and one hotel stay rolls into another. However tonight's stay deserves a positive review thanks to young man on reception called Joshua. I arrived at the hotel extremely early, just after 14:00 and understandly my room was not yet ready. Joshua gave me a drinks voucher and set me up in the downstairs bar / restaurant. It's comfy and quiet down there and I was able to get on with some work. Once my room was ready I discovered that I had been upgraded which was a pleasant surprise. Then later in the evening Joshua was kind enough to bring me up a fan along with a key that allowed him to open the windows. So often you're just another number, but not tonight. Joshua was friendly, knowledgeable, professional and polite. I will use this hotel as often as possible and recommend it to others.

To here because of catching the flight after checking out from the uni student hall. The hotel is close to Terminal 4 of Heathrow Airport and the instructions for going to the hotel are clear, just about 5 minutes from the terminal exit near Heathrow Terminal 4. Go upstairs via the lift to the level written 'hotel'. The staff is very nice and they allow me to check in at about 12PM which is normally after 14PM without any charges. The staff is friendly and willing to solve problems. The room I got is really nice and see no dust or trash in the room. The bed is nicely tidy and all the devices in the room like tv, clothes iron and its desk, dryer, etc. The free breakfast included for all guests is not very impressive but fair enough. It's a buffet and it had bread, beans, bacon, sausage, etc, just a classic all-day breakfast you can get in the UK. The check out process is simple, just drop the card into the box named Check Out and you can freely leave.