Hotel berhampiran Space Station Swiss Cottage, London

From its location and the comfort of the building's exterior to the staff's service attitude, everything scores top marks! Although the hotel's buffet breakfast doesn't offer a wide variety, the quality is excellent, and it was a very comfortable dining experience, with the waitstaff being very attentive! Additionally, the service received at the hotel's main entrance and the exceptional care taken by the staff in handling our heavy luggage during checkout, ensuring it was transported downstairs to the taxi, was commendable. These experiences definitely make us want to return!

**Wonderful Stay – Highly Recommend!** From the moment I arrived, the staff was welcoming and attentive, always ready to assist with a smile. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay. The location was perfect, close to everything making it easy to explore the area. The breakfast was excellent, offering a wide variety of fresh and delicious options each morning. What stood out the most was the attention to detail and the genuine care from the staff. It truly felt like a home away from home. I would definitely return and recommend this hotel to anyone looking for a relaxing and enjoyable stay!

This hotel has an amazing location near High Street Kensington. You are close to everything. I used the nearby tube every day but I often just walked to different locations every day from the hotel. Staying here you feel really central without feeling like you’re in a tourist trap. I think the hotel itself is overpriced for the room you get, so I guess you’re paying for the location. It’s a bit small but it’s clean and the staff are friendly and helpful. I would stay here again. London is overpriced and hard to avoid expensive hotels and this location was really good.

非常贊，全球視角來看是一流的酒店。總體體驗不屬於奢華度假的範疇，更像是頂級商務酒店。堅持半島式的傳統佈局，來自80/90黃金年代的差旅風格。喜歡的會很喜歡。

Let start with some positives:- Great location, very close to tube station, supermarkets, cafes, restaurants, and within walking distance of many tourist attractions. The area is very safe with both foot and vehicle traffic, travelling as a solo female I never felt unsafe at any time of the day or early evening. The room was well appointed with all you needed in a well set up mini kitchen for cooking some meals, although there was occasionally a cooking smell in the hallways when other guests were cooking something very strong. The main areas, including a fantastic (app. required) laundry were always clean and tidy. There is a seating area adjacent to reception where you can make yourself a drink and relax. The bed was comfortable and the bathroom mid grade with hot water (more about that later) Now to the negatives:- There were two issues whilst I was staying here, one was no hot water for one weekend and no wifi for another weekend. Whilst these issues do occur I'm sure at other hotels from time to time the communication was poor around these issues, with staff not able to answer when these issues would be resolved. After quite a few to and fro's the reception staff finally found another hotel for me for one night so at least I could have a shower. Before I checked out I took the oppurtunity to sit down with Marco, the front officer manager to provide him with my constructive feedback about my stay and the issues including communication. Marco thanked me for taking the time to speak to him, and hopefully my feedback will assist management in future if issues like this arise again. Although these issues did arise and detracted from my overall happiness with the stay I would be happy to stay here again in future as long as issues identified are dealt with promptly and communication has improved.

非常好 入住的體驗方方面面都非常好 很滿意 很喜歡

This is the old hotel but renovated. However, everything in the room is quite good especially the flush toilet. The staffs are friendly. But when our room called them to get the daily amenities when we came back to the room, they accepted our requests but did not provide anything. May be because it was in late evening already.

What a lovely hotel worth every penny. All the staff were lovely and accommodating.  We didn’t eat here so can’t comment on food. We just used the Wetherspoons over the road, we’re not massive foodies so don’t care what we eat, but the restaurant did smell delicious. We used the bar when we came in at about 10pm it was nice and quiet. Prices what you expect from a nice hotel. The pool, sauna and steam room are well maintained and provide some lovely downtime from a day round London. Would definitely stay again.

Our room was lovely and the hotel is situation right within the west gate shopping centre, so very convenient if this is what you’re visiting for. Air con was good and the bathroom was a decent size. The hotel has lots of amenities but we didn’t really use then on this visit. I’d stay here again for the convenience and comfort. All great except for a rather rude member of staff who wouldn’t check us out as she was adamant we hadn’t paid (we had when booking). No apology was made until another staff member stepped in to resolve the situation with a lot more professionalism