Hotel berhampiran All Saints Catholic Church, Los Angeles

I have booked a King room with Forest View for 2 nights and decided to add another night but the same room was not available, So I booked the additional night in the premium category. I called the property the day before and was told she may find a way so that we don't have to change our room. When we checked in around 9pm, they left a key to our room on the 3rd floor. This room is the least expensive room where there is only a very small window and it's half covered with eaves of the roof. It was so dark that you cannot read unless you turn the lights on during the day. The next morning, I asked the manager, Susan, we would like the room we booked for or there should be a refund for the rate difference. I was then told we booked through the third party booking site not their own website and we have a heavily discounted price. I really did not see that much difference between what we paid and their website rate. She said then she can waive the service fee of $15 per day additional service fee. I did not see that anywhere in the website. I only saw the handwritten note at the check-in area. She said there is no adjustment whatsoever because we got the cheap rate. All I asked was to get the room categories we booked and deserved. Her answer was I can check out if I was not happy. I made all the travel plans based on staying in the area. This is totally ”Bait and Switch” and her attitude was very unprofessional. We have extensive good experiences at Air BNB, etc. This is one property we were treated poorly. The property is old and needs some attention but overall, it was OK and the breakfast was fairly good and the guy in the kitchen was very helpful. The management left us with bad taste and I will not go back to the property.

Persekitaran yang baik, tempat letak kereta percuma yang selesa, kemudahan hotel baharu

It was a nice stay at the hotel! It’s nice and clean. Staff are very helpful. It’s a bit far from the city, but there are supermarkets, malls and restaurants nearby

The Days Inn by Wyndham is a very simple, but efficiently operated hotel. The structure looks pretty old, but the franchisee has attempted to enhance the atmosphere with hanging planter boxes and paint. Notably, the rooms have plantation shutters which conceal the exterior light. Flat panel TVs and A/C units seem well maintained; the mini-fridge and microwave functioned well. The biggest inconvenience will be parking as space is limited to about 15 cars. However, staff is very amenable to helping with on street parking, or any other request within reason. As is typical of down-scale Wyndham properties, the breakfast consists of a brown bag to-go with light snacks and fruit. Perhaps this is a hold over of COVID protocols. A family on vacation could easily spend 2-3 nights here, since Main Street with a multitude of eateries is but 30 feet away. Guests wanting amenities like a swimming pool or dining room would be better served in a higher end hotel.

In short, this lovely establishment would be nothing without it’s friendly, welcoming, polite and phenomenal staff members—not to mention an awesome room servicing crew as well. Thank you so much: Oscar, Cynthia, May and of course Kevin! And gracias mi Bonita amigas por tu servicio de limpieza! Your kindness and genuine care made this First Responder “a happy camper.” It was a true pleasure meeting you all and experiencing such WORLD CLASS CUSTOMER SERVICE! May God continue to bless you all!!!

it was a nice hotell, it will be my go to hotel for sure 😻😻❤️🥰 the food, service and room was 9/10! but you have to ask for the breakfast ticket! dont forget! maybe a softer bed would be perfect!

Hotel yang sangat bagus hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha

Entrance and lobby is quite nice and modern, the rooms are exactly the opposite. Although is does the job after a long travelday, the room was very outdated. Bed was pretty good I must say. Also the fire alarm sounded twice in the middle of the night. The gave us complementary breakfast as a compensation but only after a making a complaint. Location is pretty good. Near aiport and near Rental cars (10 min walk) The fitness room is ok. Outdated, but still does the job.

Lokasi hotel sangat bagus. Rakan-rakan yang kembali ke China untuk ujian double-yin boleh yakin bahawa mereka akan tiba di lokasi ujian dalam masa sepuluh minit berjalan kaki. Saya dapat melihat lokasi ujian di bilik saya, yang sangat selesa. Ia juga sangat dekat dengan lapangan terbang, hotel ini mempunyai bas ulang-alik, tuan pemandu membantu dengan bagasi, dan layanannya hebat. Persekitaran hotel juga sangat baik, sangat sunyi, bersih dan bersih. Semasa wabak ini, perkhidmatan pembersihan tidak akan disediakan. Ini sangat difahami. Pencegahan dan keselamatan wabak adalah keutamaan pertama. Anda boleh berkomunikasi dengan staf khidmat balai sekiranya ada yang hilang di dalam bilik, dan kakitangan perkhidmatan akan menghantarnya ke bilik. Pendek kata, itu adalah pengalaman yang sangat baik.