Hotel berhampiran Garden Workshop, Los Angeles

We stayed March 15 to 17, 2023. Amanda was amazing, asked for an early check-in, she made sure we had it then followed up to make sure we were all set. I had a health medical emergency (hit the emergency button on the phone in the room) and the staff was at our door in one minute, and Tony from the front desk then ensured paramedics got to the room, then secured the room. Staff made sure my husband knew when he arrived later that night and then they followed up to make sure I was okay. This staff, all of them, Georgia? the housekeeper all work together to make sure our stay was excellent. Food is super delish too, and the manager in the restaurant is the best, making certain everyone is all set. THIS IS OUR FAVORITE property (we each are Hilton Diamond), stay here many times, but the extra care and follow-up is so appreciated and reflective of the management. The property is beautiful and quiet, and extremely well maintained.

Great clean hotel with a great bar

酒店各方面都很不錯，性價比超高。

They had excellent service the worker in the front during day time i believe his name is frank , he is super nice and on his job great service. But the night guy is kinda rude when he talks he just judges on your apparents

We've/ I've been a guest at this location 4 times in the last 18 months. Each time we've been there, the hotel has been ”under renovation” Breakfast has not been available. Isn't that a little long ? All of the rooms seem to be getting a makeover. We stayed in one of those ”new rooms” this time around. We noticed the following: * The shower door would not close completely, resulting in water spilling onto the new floor, and making the baseboards, made of wood, wet and moldy. * the seating space was lacking... there was plenty of open spaces, without tables and chairs, for more than one person to sit comfortably, eat their dinner, converse, etc. With enough sleeping space for 5 people, there SHOULD be more adult sized seating. * The only place you could sit normally was the desk. It would really help if you put in another table with some additional chairs. * there was no place to put our soap in the shower-- we had to put them on the floor of the shower. x whoever constructed this seemed to cut corners with flooring, missing baseboards, etc. If some of these issues aren't addressed, you're going to start having mold problems. We don't do well with mold and will need to choose other accommodations in our future visits. * a valance was missing over the front curtains. * It's a suite, it did not present as one to us. When we let the manager on site know about this, he proceeded to defend the company that did the construction, saying we were doing something wrong.

設施不是很新，但還算好用。空調強勁但噪音很大。服務人員態度很好。早餐的omelet 不錯。果汁好喝。

Kawasan yang bagus....tetapi orang yang menduduki bilik lain agak bising. Saya akan mengatakan ia adalah kumpulan orang yang lebih muda yang tinggal di sini. Kakitangannya menyenangkan, bilik yang telah diubah suai bagus tetapi bilik yang lebih tua tidak begitu bagus. Harga yang saya rasa terlalu mahal memandangkan orang ramai dan kebersihan...

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi