Hotel berhampiran Saddle Peak Trailhead, Los Angeles

This hotel is beautiful and our stay was 5 stars. The location cannot be beat. Check-in was a breeze and we were welcomed with a bottle of champagne and a beautiful fruit tart. The room wad beautifully appointed and spacious. The balcony lets you enjoy morning breakfast while breathing in the ocean air. We ate at Carbon Beach Club twice and ordered room service multiple times and the food was delicious. We also spent time on the beach and the staff set up nice lounge chairs and even provided food and drink service. Everyone we interacted with was friendly, pleasant and bent over backwards for us. One night we asked for extra Snickers because we ate the one in the minibar and they expeditiously brought us some extra. We also loved the Toto toilet and Bamford bath products that my bf ordered Bamford products before we left! The hotel is also conveniently located near the Malibu pier, Nobu Malibu and other great restaurants, Malibu Country Mart and endless places to hike. We hiked Point Dume which was just a short 10 minute drive. Highly recommend this hotel for anyone looking to visit Malibu.

各方面都很好，在山頂，景色很美。唯一就是衹有大床房，沒有雙床。

Had a short stay but it was enough after a long drive from the Bay Area to unwind in their jacuzzi , which was extra nice to have completely by ourselves.

The room was good. The appearance of the hotel was great though. Free parking. Decent hotel overall

The area felt safe, staff was great and room was worth what it cost. The only thing I did love is the sink in a room backed up and stuff came out of it and dried up inside. I had to clean the sink twice because it looked the same after room service came in the next day. Overall stay was great and the drive to go anywhere was beautiful.

We were shocked by the positive reviews for this hotel. We arrived late at night. When we got off the elevator, there was a huge pile of vomit on the floor. We went down to the front desk to let the staff know. The desk agent said that he knew about the vomit, but didn't have anyone to clean it. He said he had a photo of it on his phone and would let the cleaning crew know as soon as they arrived. We went back up to our room. The entire hallway on our floor stank from the vomit and a pervasive smoke odor (despite having reserved a nonsmoking room). Our room was filthy. There was hair in the tub and the edges of the shower had pink fungus growing in there, which suggested that it hadn't been properly cleaned in weeks or months. The room stank of smoke. The beds were hard as a rock, the safe in the closet had no batteries, so it was unusable. The drains in both the shower and the sink were clogged. We were disgusted, but so tired from traveling that we decided to sleep and switch rooms in the morning. When we got up the next day, the pile of vomit was still in the hallway. We went down to the lobby to alert the front desk that the vomit had not been cleaned. A new desk agent was there and he said that he knew that the vomit was there but his janitorial crew had only been in for a few hours and hadn't been able to clean it yet. A FEW HOURS??? It would seem that vomit in a public space would be the very first important thing to clean when the staff arrived in the morning. The desk agent literally couldn't care less that there was a public health issue that had been sitting there, unattended to, for over 14 hours. All things being equal, we decided not to eat the included breakfast. If the hotel staff can't be trusted to keep public spaces clean, how could we trust that food had been handled properly? This was the most revolting hotel stay we've ever experienced and we've stayed in some pretty questionable accommodations in far flung locations. We contacted Holiday Inn about our experience and never heard a word back.

Lokasi adalah satu-satunya perkara yang baik tentang hotel ini. Jika anda tinggal di bilik belakang sana lebih baik daripada frontvof hotel. Itu perlu diubahsuai terutamanya untuk harga hotel. Kakitangannya ramah secara keseluruhan tidak pernah menghadapi masalah

Checking in the hotel was a breeze. Rudy was very helpful and provided all the information needed for my overnight stay at the hotel. The king suite room was clean and had all basic amenities. I was given free bottled water for being a member of Hilton. Breakfast was great! The best thing was that Trader Joe’s was literally just steps away! I would stay at this hotel again.

I come to this hotel all the time and the staff is always polite and helpful. The location is near the Westfield mall which is also nice.

地兒比較偏，附近沒怎麼有餐館，床很高，至少1米了。咖啡機是插盒式的，衝出來的咖啡一般般吧。 有浴缸，可以泡澡，挺舒服。 每一層的製冰機在電梯口，如果像我一樣分到最內側的房間，那就要走好遠才能取冰