Hotel berhampiran Monastère des Dominicaines Cloîtrées, Lourdes

Quite difficult to find when arriving in a car, especially disabled. We did find a disabled place right at the top of the street, but it is very hilly. You can reserve a parking space at the hotel for a charge. When walking down the street to the hotel, do not take the first entrance into the little court yard, but the second into the reception area. Here we were greeted very warmly and the location of the hotel is excellent, near to the grotto, centre and shops. We decided to eat in the hotel the first evening and the food was very good and reasonable. The second evening to celebrate our 48th wedding anniversary from advice we are at the restaurant Alexandria, at the top of the street. Quite expensive, but the food was amazing. Breakfast the usual continental affair, though a lack of fresh fruit and a little mundane. It is also well worth taking the little white tourist train, which you board down in the centre, but also stops right outside the hotel and stops at various places including the candle factory. Our accessible room although with a hugh wet room, was really quite bleak with no view or adequate shelving in the bathroom. The bed was comfy, but far too low and following a recent knee operation, was a nightmare to arise from and although on the whole we enjoyed our stay, I was definitely glad to leave it after three nights.

Here is my honest review of the Belfry. Check in staff ....very nice. Room nice and bright and big but I paid for superior room with shrine and views which were a distance away. Nice 10 minute walk to the grotto. No wardrobe in room just a pole with 6 hangers so I worked my clothes out of my case. Pillows like small cushions ....square and rectangular with rough covers which were not comfortable on the skin and not changed at all for 4 days. Bathroom nice and bright and very well stocked. Breakfast .....very small bowls of tiny mushrooms, chipolatas and cold scrambled egg was the hot offering. The cold offering of beautiful fresh fruit, breads, jams , croissants, youghart, cheeses, chirozo, cereals, small crepes and tarts and fabulous jams. Coffee machine to help yourself with all types of coffee but only served warm. Lovely juices.Bar almost empty every night. We had 1 drink there only. For the money we paid for our 4 night stay( 972e +38etax) I feel we would have gotten a very good 4 star for less than half the price. The corridor was black with lights just at the bottom of wall.....not for the faint hearted and carpet was like green grass. The whole trip to Lourdes was out of this world but unfortunately I definitely would not stay at the Belfry again. Staff were really lovely though. I wanted to really treat ourselves with this 5 star hotel but unfortunately it did not reach the mark. So sorry Belfry!

Excellent Hôtel ⭐️⭐️⭐️pas très loin du Sanctuaire de Notre-Dame de Lourdes. Tous étaient parfait et nous remercions le personnel de leurs gentillesse et de leurs dévouement au profit de leurs visiteurs et pèlerins.

Ibis Lourdes When we arrived we were very kindly given our room. We had asked for a room away from the lifts however when we went up to the room we were quite near the lift so I went downstairs to ask if we could change rooms. I was told by the receptionist that the hotel was full. so went back upstairs to go into the room. While I was downstairs my husband tried to get into the room many times and I also tried when back upstairs without success. The key-card machine kept flashing red except once for about 2 seconds went green but did not connect and open. So I again went downstairs to speak to the receptionist. At this point she was extremely rude saying, 'have you put the card in correctly, has it gone green etc'? Talking to us as if we had never used a keycard before! Then she proceeded to come upstairs and try the card without success herself even banging the door to try and open it. A short time afterwards once in our room I went downstairs to ask if I could have an extra blanket as sometimes I feel the cold at night to find a very helpful different receptionist who went to look for one. The room was fine- normal layout for the Ibis. Had an extremely large television. Unfortunately we had a very bad night due to what appears to the toilet fan unit being very noisy /broken and a road cleaner working along the roads outside our window from 0500 to 0545. When I mentioned in the morning that it appears the toilet fan was broken it was to the same receptionist who checked us in, turned round and said we should have asked to change rooms!!!!! When arrived showed my Silver Accor membership card - however nothing extra for being a member offered. Excellent central location

Il soggiorno presso questa struttura è stato eccellente. L’albergo è situato vicino al Santuario e alla grotta e la fermata dell’autobus, a pochi passi dallo stesso, permette di raggiungere le attrattive che Lourdes offre. Gentilezza e cortesia contraddistingue il personale addetto alla reception. Consiglio vivamente di prenotare presso questo appart’hotel, che mette a disposizione un angolo cottura , posto all’Interno della camera, che si presenta pulita e luminosa. Spero di ritornare presto. Ringrazio il personale che ha esaudito le nostre richieste.

Accueil très professionnel. Chambres très confortables et propres. Literies et salles de bain nickels. Petits déj corrects mais sans plateau pour éviter les aller et retour. Dommage que tout cela ait été ternis par le ”bordel” occasionnés par des enfants de langue espagnole qui ont joué dans les couloirs jusque minuit en laissant claquer les portes équipées de groom et qui ont quitté l'hôtel le lendemain à 5 heures sans faire attention aux bruits également. Donc de quoi bien dormir sans pouvoir le faire.....

The hotel is really near the station so it's really eazy for people who visited Lourdes for the first time. You just need to cross the street. The interiors look really nice and the staff are friendly. The room is also nice and big enough. It also near the Sanctuary, you only need to walk a couple of minutes. Our experience has been great, thankyou so much Best Western!!

J'ai travaillé, au début des années 90, dans un Hôtel ”Climat de France” (chaine qui n'existe plus aujourd'hui) et bien, en entrant dans la chambre, j'ai fait un bon de 35 ans dans le passé ! la même chambre, le même décor, la même salle de bains avec son lavabo, sa douche, sa chasse d'eau et sa robinetterie d'origine. tout est pareil sauf malheureusement le prix qui était, à l'époque de 200 Francs (soit environ 30 euros). Bon c'était une boutade, je ne vais pas me plaindre car ça m'a permis de me remémorer d'excellent souvenirs. J'attribue quand même 3 étoiles pour la qualité de l'accueil, la propreté et la vue sur les Pyrénées.