Hotel berhampiran Musee du Gemmail, Lourdes

The hotel is small but in a good location to visit grotto area. We had a good size comfortable room which was very quiet even though facing onto the road and the river. The room has a shower, tea and coffee making facilities and a safe. Our room had a balcony overlooking the river. There was a shaded patio on our floor for use by residents. The hotel serves an excellent buffet breakfast which is regularly replenished and there is plenty of room in the dining room. The staff are all young and enthusiastic and nothing is too much trouble for them. Wifi is good and we had no difficulty in connecting. A very good stay and we will be returning on our next visit. The Hotel only serves breakfast but there is plenty of choice for other meals locally. Made in Italy serves very good Pizzas and is always very busy. The town was busy with pilgrimages even though it was October but it is still kept clean. The streets are narrow so you need to be aware of the traffic especially the large tour buses. There are local buses and a petit train which run around the town.

Beautiful hotel in Lourdes near the sanctuary, shops and restaurants. Everything is within walking distance. Hotel is very clean and has wonderful comfy beds and serves good breakfast in the mornings and wonderful meals in the evening. To get to the hotel you can either take a shuttle bus which goes to the Sanctuary. Once you get dropped at the Sanctuary the hotel is a few minutes walk. The cost for this shuttle bus is about 3 euros. During Easter this shuttle bus is not regular. We had to take a shared taxi from the airport which cost us 12 euros per person, as we had missed the last bus at 7pm. The hotel is also very popular with pilgrims, so for those of you not coming in groups, book early. I will highly recommend this hotel to anyone. A special thank you to all their staff for giving us a pleasant stay. We hope to see you again soon.

Excellent Hôtel ⭐️⭐️⭐️pas très loin du Sanctuaire de Notre-Dame de Lourdes. Tous étaient parfait et nous remercions le personnel de leurs gentillesse et de leurs dévouement au profit de leurs visiteurs et pèlerins.

Ibis Lourdes When we arrived we were very kindly given our room. We had asked for a room away from the lifts however when we went up to the room we were quite near the lift so I went downstairs to ask if we could change rooms. I was told by the receptionist that the hotel was full. so went back upstairs to go into the room. While I was downstairs my husband tried to get into the room many times and I also tried when back upstairs without success. The key-card machine kept flashing red except once for about 2 seconds went green but did not connect and open. So I again went downstairs to speak to the receptionist. At this point she was extremely rude saying, 'have you put the card in correctly, has it gone green etc'? Talking to us as if we had never used a keycard before! Then she proceeded to come upstairs and try the card without success herself even banging the door to try and open it. A short time afterwards once in our room I went downstairs to ask if I could have an extra blanket as sometimes I feel the cold at night to find a very helpful different receptionist who went to look for one. The room was fine- normal layout for the Ibis. Had an extremely large television. Unfortunately we had a very bad night due to what appears to the toilet fan unit being very noisy /broken and a road cleaner working along the roads outside our window from 0500 to 0545. When I mentioned in the morning that it appears the toilet fan was broken it was to the same receptionist who checked us in, turned round and said we should have asked to change rooms!!!!! When arrived showed my Silver Accor membership card - however nothing extra for being a member offered. Excellent central location

Il soggiorno presso questa struttura è stato eccellente. L’albergo è situato vicino al Santuario e alla grotta e la fermata dell’autobus, a pochi passi dallo stesso, permette di raggiungere le attrattive che Lourdes offre. Gentilezza e cortesia contraddistingue il personale addetto alla reception. Consiglio vivamente di prenotare presso questo appart’hotel, che mette a disposizione un angolo cottura , posto all’Interno della camera, che si presenta pulita e luminosa. Spero di ritornare presto. Ringrazio il personale che ha esaudito le nostre richieste.

The hotel is really near the station so it's really eazy for people who visited Lourdes for the first time. You just need to cross the street. The interiors look really nice and the staff are friendly. The room is also nice and big enough. It also near the Sanctuary, you only need to walk a couple of minutes. Our experience has been great, thankyou so much Best Western!!

J'ai travaillé, au début des années 90, dans un Hôtel ”Climat de France” (chaine qui n'existe plus aujourd'hui) et bien, en entrant dans la chambre, j'ai fait un bon de 35 ans dans le passé ! la même chambre, le même décor, la même salle de bains avec son lavabo, sa douche, sa chasse d'eau et sa robinetterie d'origine. tout est pareil sauf malheureusement le prix qui était, à l'époque de 200 Francs (soit environ 30 euros). Bon c'était une boutade, je ne vais pas me plaindre car ça m'a permis de me remémorer d'excellent souvenirs. J'attribue quand même 3 étoiles pour la qualité de l'accueil, la propreté et la vue sur les Pyrénées.